Martin Mazda

I didn't want a Mazda Lenny and the rest of the sales team were friendly and did not pressure us. He listened to our needs and wants for a new car. Lenny and the rest of the sales team were friendly and did not pressure us. He listened to our needs and wants for a new car. More

Sarcastic, rude, unreliable So I have had my car there 4 times for the same issue and it's still not fixed. I got Tom Baker, their operations manager involved and was told that h So I have had my car there 4 times for the same issue and it's still not fixed. I got Tom Baker, their operations manager involved and was told that he was unhappy with how I was treated and that I should contact him directly with any issues. Today, the entertainment system stopped working in my 2016 car with 2700 miles on the odometer. I texted Tom as he requested. Rather than reply to me, he sent a message to someone, I am not sure who, calling me "your buddy Rodger." Only- he did not realize that he replied to me with that message accidentally. I have since asked him to clarify what he meant and he is ignoring me. This dealership obviously thinks it doesn't have to treat it's customers well. What they don't realize is that with NuCar Mazda less than 5 miles away, we have choices. I do not recommend this place to anyone, and I will be telling everyone I know including my clients. The best part is that in my message (screen shot attached) I mention that I may want to trade my car, offering him business as a purchase customer, and he ignored that. He preferred to be sarcastic about me behind my back. Wondering how that worked out for him. More

Great service Dan Carlton provided us with fast and fair service. The manager gave us an awesome deal. We have come back for all of our vehicles and will continue t Dan Carlton provided us with fast and fair service. The manager gave us an awesome deal. We have come back for all of our vehicles and will continue to return. More

Highly Recommend Martin Mazda! Martin Mazda was a top-notch dealership to work with on the purchase of my new Mazda CX9. My local dealership was beyond a disappointment, which resul Martin Mazda was a top-notch dealership to work with on the purchase of my new Mazda CX9. My local dealership was beyond a disappointment, which resulted in my looking at other Mazda dealerships to get the vehicle I wanted at a fair price. I found Martin Mazda when searching for a specific color and model. My salesman, Will Dublois, was awesome to work with. We initially spoke on the phone. I explained my previous experience and exactly what I was looking for, and Will made it happen. I took a chance on a total stranger and dealership 60 miles away and couldn't be happier. Will understood what I wanted, came in on his day off, and I left happily with my new car! Thank you Will and Martin Mazda! More

purchased used car All staff involved in my visit to and completion of the buying process from start to finish were simply put, OUTSTANDING. Thank You Martin Mazda All staff involved in my visit to and completion of the buying process from start to finish were simply put, OUTSTANDING. Thank You Martin Mazda More

Great experience Tracy Thompson was great to deal with. Very knowledgeable about all the cars I looked at. I selected the Mazda CX9 and could not be happier. One of th Tracy Thompson was great to deal with. Very knowledgeable about all the cars I looked at. I selected the Mazda CX9 and could not be happier. One of the best car buying experiences. More

Great Buying Experience Will DeBlois is the best! He was a pleasure to work with and made my car buying experience quick, easy and absolutely painless. He was personable and Will DeBlois is the best! He was a pleasure to work with and made my car buying experience quick, easy and absolutely painless. He was personable and informative and truly showed that he cared about my car buying needs. Go to Martin Mazda and ask for Will, you will not be disappointed! I happily drove home in a beautiful Mazda cx-3 feeling like I received a fair and honest deal! More

Traded 2015 Mazda for a 2017 Mazda The sales representative was very professional, responsive, helpful, straight forward, fair, and courteous. The same also was true for the finance an The sales representative was very professional, responsive, helpful, straight forward, fair, and courteous. The same also was true for the finance and service personnel. I highly recommend this dealership to anyone interested in purchasing and/or servicing a Mazda. More

Good Experience! Tracy Thompson did a terrific job during our end-of-month Sunday visit to lease a Mazda 3. Tracy was friendly, knowledgeable and accommodating. The sa Tracy Thompson did a terrific job during our end-of-month Sunday visit to lease a Mazda 3. Tracy was friendly, knowledgeable and accommodating. The sales manager cooked on the grill and served us hamburgers and hotdogs which hit the spot. All of the other Martin employees greeted us as well during our purchase. I've purchased 9 - 10 new vehicles in my life and Tracy was one of the best because of the ease at which he interacted with us. Well done! More

My review I did not initially expect to purchase a vehicle, however the customer services was excellent. There were no aggressive sales tactics. The staff allow I did not initially expect to purchase a vehicle, however the customer services was excellent. There were no aggressive sales tactics. The staff allowed me to take my time to contemplate the purchase. In the end, the process went very smoothly without any surprises . More