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Martin Kia

Newark, DE

4.8
842 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 842 reviews

May 06, 2022

I gave Vernon 4 choices of cars I wanted to purchase. After a short time, he called me saying a Kia Seltos in one of my preferred colors and trims was available. I test drove it that day, and agreed to p More

by rtully
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2022 -

Martin Kia responded

Thank you for the wonderful comments. We appreciate you taking the time to review Martin Kia and we are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia Seltos. Martin Delivers!

May 05, 2022

Vernon was absolutely outstanding to work with, very friendly, treated like you were family and did everything necessary to get the car I wanted. I would recommend him to anyone looking for a vehicle. More

by krystleoshields
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Martin Kia responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. Let us know if you have any additional questions. We are here for you after the sale. Enjoy your new ride!. Martin Delivers!

April 27, 2022

Greetings to all that may read this review. , I'm so overwhelmed with the service I've received from my sales representative by the name of Stephanie Peizer, she went above and beyond the call o More

by Jesusmyhero3927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Martin Kia responded

Thank you for the amazing comments and star review. We appreciate you taking the time to review Martin Kia and are honored that you remain a valuable member of the Martin Kia customer family. Enjoy your new Kia Telluride. Martin Delivers!

April 23, 2022

Great experience with Martin Kia. Vernon Sharper is a great salesman. Listens to the needs of the customer. We bought 2 cars in the same day. My son is so happy with his K5. Vernon ha More

by Logan Black Roberts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Martin Kia responded

Thank you Logan for the incredible comments and 5 star review. We appreciate you taking the time to review Martin Kia and are happy to have you and you family as member of the Martin Kia customer family. We are here for you after the sale. If you need anything, just let us know. We will be happy to assist you. Enjoy your new Kias. Martin Delivers!

April 22, 2022

Shannon and Roxanna and the whole Team was great to work with on our Telluride Purchase, Thank you! More

by rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roxanna
Apr 22, 2022 -

Martin Kia responded

Thank you Rob for the kind comments. We appreciate you taking the time to review Martin Kia and are happy to have you as a member of the Martin Kia customer family. If you need further assistance with your Telluride, just let us know. We are here for you when you need us. Enjoy your new Kia Telluride. Martin Delivers!

April 22, 2022

This is my second time deal and came back for the excellent service. Great experience! More

by Migdalia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Martin Kia responded

Thank you for the awesome comments and 5 star review.. We appreciate you taking the time to review Martin Kia and are honored that you remain a valuable member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

April 18, 2022

Doug Kane again went over and beyond with buying the new 2022 niro touring. His knowledge and over top friendly mad us fell like family, Thank you Doug More

by TomRick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Kane
Apr 19, 2022 -

Martin Kia responded

Thank you Tom for the kind review. We appreciate you taking the time to review Martin Kia. We are happy yo have you as a member of the Martin Kia customer family. Enjoy your new ride. If you need anything else, just let us know. We will be happy to assist you. Martin Delivers!

April 13, 2022

Vernon was amazing to work with! He was in constant contact with me regarding anything and everything we needed to finalize my purchase. The whole process went smoothly and I am so More

by Theresa M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Martin Kia responded

Thank you Theresa for the kind comments. We appreciate you taking the time to review Martin Kia. We are here for you after the sale. If you need anything, just let us know. We will be happy to help. Enjoy your new Kia Sportage. Martin Delivers!

April 07, 2022

The dealership added a 10% markup $2000 on the car just because they were short on vehicles. This wasn't disclosed to me ahead of time. I noticed after I was already signing the paperwork that it was highe More

by Milly
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vernon Sharper
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Martin Kia responded

Milly, We apologize for the misunderstanding, Our staff has once again been informed to be transparent with our customers. The Martin Dealerships have not reduced our staff even though our sales have been reduced due to the inventory shortage, thus the reason for the addendum charge. Thank you.

April 05, 2022

Stephanie was very kind and helpful. She made the process very quick and easy and helped me to pick the perfect car! More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2022 -

Martin Kia responded

Thank you Jay for the great comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are happy yo have you as a member of the Martin Kia customer family. We are here for you after the sale. Let us know if you need anything. Enjoy your new Kia. Martin Delivers!

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