Stephanie Pelzer
Stephanie Pelzer at Martin Kia

Stephanie Pelzer

Sales Representative

Martin Kia

298 East Cleveland Ave
Newark, DE 19711

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4.8
158 Reviews
4.8

158 Reviews

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158 Reviews of Stephanie Pelzer

September 26, 2026

Dealership Rating
Employee Rating

I believe the dealership is something different. Providing a much better experience when making a very difficult purchase in your life. I have to think the sales team. I normally do not take surveys More

by Ott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vernon Sharper , Jesse Fletcher

Sep 26, 2026

Martin Kia responded

Thank you for the incredible 5-star review! We're honored that you took the time to share your experience, especially since you don't normally leave reviews. We understand that purchasing a vehicle is a major decision, and we're delighted that our Martin Kia team made the process comfortable and enjoyable. It's wonderful to hear that your sales associate, sales manager, and finance manager worked together to answer all your questions and help you feel confident in your purchase. Your recognition of their efforts means a great deal to us. Thank you for choosing Martin Kia and trusting us with such an important purchase. Congratulations on your new Kia, and welcome to the Martin Kia family. Drive safely! Martin Delivers!

August 17, 2026

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Very helpful. Fullfilled all my needs. The people are very knowledgeable. Would like to. Recommend them to anyone More

by Loupapili
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Aug 17, 2026

Martin Kia responded

Thank you for your wonderful review! We're so pleased to hear that our Martin Kia team was helpful, knowledgeable, and able to meet all of your needs. Making sure our customers feel informed and well taken care of throughout their experience is always our goal. We truly appreciate your recommendation and your trust in Martin Kia. Thank you for choosing us, and we look forward to serving you again in the future. Drive safely! Martin Delivers!

June 25, 2026

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Vernon was professional, knowledgeable and listened to my needs and didnt try to over sell anything to me. It was a smooth, easygoing process in purchasing my car. More

by cgourdine
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Trade-in Experience
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Recommend Dealer
Yes
Jun 26, 2026

Martin Kia responded

Thank you for the wonderful review! We’re thrilled to hear that Vernon provided a professional, knowledgeable, and customer-focused experience. Taking the time to listen to your needs and helping you find the right vehicle—without any pressure or overselling—is exactly the kind of service we strive to deliver. We’re glad your car-buying process was smooth and easygoing from start to finish. Thank you for choosing us and for recognizing Vernon’s outstanding work. Enjoy your new Kia, and we look forward to serving you again in the future. Drive safe! Martin Delivers!

June 11, 2026

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I had a wonderful experience purchasing a car for the second time at Martin Kia. The people who work there are so kind and make the process easy as possible. More

by khinds04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vernon Sharper

Jun 11, 2026

Martin Kia responded

Thank you for your wonderful review and for choosing Martin Kia for your second vehicle purchase! We’re honored by your continued trust in our team. It’s great to hear that our staff made the process easy and enjoyable and that their kindness helped create another positive experience. We truly appreciate your loyalty and look forward to helping you with all your automotive needs for years to come. Enjoy your new Kia, and thank you for being part of the Martin Kia family! Drive safe. Martin Delivers!

June 04, 2026

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Everyone was friendly and knowledgeable . They took their time with me to make sure I was happy with my new purchase More

by Donnahaldeman78
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jun 05, 2026

Martin Kia responded

Thank you for the wonderful review! We’re delighted to hear that our team was friendly, knowledgeable, and took the time to make sure you were completely comfortable with your new purchase. Providing a personalized, no-pressure experience is what we strive for, and we’re glad we could help make your vehicle-buying journey a positive one. We truly appreciate your business and hope you enjoy your new Kia for years to come. Drive safe! Martin Delivers!

May 30, 2026

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My over all experience was amazing! I would recommend Martin Kia & Stephanie to all of my friend’s & family More

by Lisas_1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vernon Sharper

May 30, 2026

Martin Kia responded

Thank you for the amazing review! We’re thrilled to hear that your overall experience was exceptional. Stephanie will be delighted to know she helped make your visit such a positive one. Your recommendation to friends and family means the world to us, and we truly appreciate your support. Thank you for choosing Martin Kia, and we look forward to serving you again in the future! Drive safe! Martin Delivers!

May 06, 2026

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Lee was great. Informative and easy to talk to. He answered any questions I had, and if I stumped him with something, he followed up and found the answer. More

by e.dougherty
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
May 07, 2026

Martin Kia responded

Thank you for the great review! We’re so glad to hear Lee was informative, easy to talk to, and made sure all of your questions were answered. Going the extra mile to follow up and find the answers when needed is exactly the kind of service we strive to provide. We truly appreciate your support and look forward to assisting you again in the future! Enjoy your new Kia. Drive safe. Martin Delivers!

April 22, 2026

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Employee Rating

India was the best. She was very helpful and professional. She made sure I understood everything More

by lilnisha32
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 23, 2026

Martin Kia responded

Thank you for the wonderful review! We’re so glad to hear India provided such helpful and professional service. Making sure you understand everything is exactly what we strive for, and it’s great to know she delivered that for you. We truly appreciate your support and hope you enjoy your new Kia. We look forward to assisting you again in the future! Drive safe. Martin Delivers!

April 18, 2026

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Everyone is so nice , this is our 4 th vehicle with Kia dealership in Newark and we also always service our card here. price was good,car detailed and promised when due and Denise always was available for More

by joan9934
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 19, 2026

Martin Kia responded

Thank you so much Joan for your continued loyalty—4 vehicles and servicing with us truly means a lot! We’re so glad to hear our team has consistently provided a friendly experience and that Denise has been there for you every step of the way, working to get you the best deal possible. It’s great to know you were happy with the pricing and that your vehicle was delivered as promised and properly detailed. We truly appreciate your trust and look forward to taking great care of you for many more years to come! Drive safe. Martin Delivers!

March 25, 2026

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Employee Rating

India was great and quick, she knew her stuff and answered all questions. greg was very helpful as well More

by pateljeet25111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vernon Sharper, Catlin Osborne, Emidio Sciaretta , India Jacobs

Mar 25, 2026

Martin Kia responded

Thank you for the great comments and 5 star review! We’re so glad to hear India provided quick, knowledgeable service and answered all of your questions. It’s also wonderful to know Greg was helpful throughout your experience. We truly appreciate your support and hope you enjoy your new Kia—we look forward to assisting you again in the future! Drive safe. Martin Delivers!

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