Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Martin Kia
Newark, DE
829 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 829 reviews
December 02, 2024
Everyone was pretty nice the whole time and was very easy to work with during the whole process to work with during the whole process More
by nathandill2002
Employees Worked With
November 27, 2024
They made the experience very positive. I felt comfortable with the way I was treated and they were able to find a way to keep my payments affordable. I felt comfortable with the way I was treated and they were able to find a way to keep my payments affordable. More
by lbarbas469
Employees Worked With
Simon Lee
November 24, 2024
Everything seems good on the surface and Im happy with my purchase. But there is issues like laughable trade in offers and don’t you dare give the salesperson a bad mark on the survey or he or she will go of purchase. But there is issues like laughable trade in offers and don’t you dare give the salesperson a bad mark on the survey or he or she will go off on you. More
by Cocacola20106
Employees Worked With
Prefer not to say
November 13, 2024
Christina was my sales person for my Kia K4. saying that she did a great job would be an understatement. She was very patient with all my questions and did a superb job of reviewing and explaini saying that she did a great job would be an understatement. She was very patient with all my questions and did a superb job of reviewing and explaining everything about the car. Christina was very professional and a real credit to the Martin team. I plan to refer family members and friends specifically to her when they are looking for a new vehicle. More
by Brad
Employees Worked With
Christine
November 11, 2024
Got a beautiful new car. Quick and easy. The sales team feels like family at this point. Quick and easy. The sales team feels like family at this point. More
by genarileydsn
Employees Worked With
October 17, 2024
I thought there was Excellent service , customer friendly approach and Emido the sales representative was readily available. Answered all our questions. And was Avery helpful. Would recommend the d friendly approach and Emido the sales representative was readily available. Answered all our questions. And was Avery helpful. Would recommend the dealership to others More
by mdepie
Employees Worked With
October 10, 2024
This was probably the easiest car purchase I have made in the last 20 years. They were very quick. It was convenient and they got me out the door on time. the last 20 years. They were very quick. It was convenient and they got me out the door on time. More
by j.miller999
Employees Worked With
October 07, 2024
Just called to ask a question about a service and the young lady never identified herself, put me on hold for 7 mins. came back to the phone and told me I had an appointment already scheduled which I alr young lady never identified herself, put me on hold for 7 mins. came back to the phone and told me I had an appointment already scheduled which I already knew. Was not knowledgeable at all about my reason for calling. I asked is Stephanie was available and she never said I'll check or hold on, she immediately put me on hold with the music playing in my ear. Now Ann comes on the phone and she wasn't any better. I asked for Stephanie and she said she was with another customer. I told her the customer service was terrible and I would call back to speak with Stephanie or put my complaint on dealer rater. All I needed was one question answered. Looks like I'll be going elsewhere for service if they can't do any better than this. More
by mzdimples61
Employees Worked With
Only given the name Ann
October 02, 2024
Loved working with Mitch! He honored my request and had me in and out of the dealership in 45 minutes! The best experience I’ve ever had!!! He honored my request and had me in and out of the dealership in 45 minutes! The best experience I’ve ever had!!! More
by LWill
Employees Worked With
Mitch
