Martin Kia
Newark, DE
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 814 reviews
I thought there was Excellent service , customer friendly approach and Emido the sales representative was readily available. Answered all our questions. And was Avery helpful. Would recommend the d friendly approach and Emido the sales representative was readily available. Answered all our questions. And was Avery helpful. Would recommend the dealership to others More
This was probably the easiest car purchase I have made in the last 20 years. They were very quick. It was convenient and they got me out the door on time. the last 20 years. They were very quick. It was convenient and they got me out the door on time. More
Just called to ask a question about a service and the young lady never identified herself, put me on hold for 7 mins. came back to the phone and told me I had an appointment already scheduled which I alr young lady never identified herself, put me on hold for 7 mins. came back to the phone and told me I had an appointment already scheduled which I already knew. Was not knowledgeable at all about my reason for calling. I asked is Stephanie was available and she never said I'll check or hold on, she immediately put me on hold with the music playing in my ear. Now Ann comes on the phone and she wasn't any better. I asked for Stephanie and she said she was with another customer. I told her the customer service was terrible and I would call back to speak with Stephanie or put my complaint on dealer rater. All I needed was one question answered. Looks like I'll be going elsewhere for service if they can't do any better than this. More
Loved working with Mitch! He honored my request and had me in and out of the dealership in 45 minutes! The best experience I’ve ever had!!! He honored my request and had me in and out of the dealership in 45 minutes! The best experience I’ve ever had!!! More
My experience with Vernon Sharper at Martin Kia was nothing short of exceptional. It was, without a doubt, the best experience working with a car dealership. Vernon showed the utmost courtesy, thoug nothing short of exceptional. It was, without a doubt, the best experience working with a car dealership. Vernon showed the utmost courtesy, thoughtfulness, and patience throughout the process. What truly set him apart was his transparency. I initiated our car buying process from overseas, needing a car immediately upon my return. Impressively, Vernon and I finalized the terms in just 20 minutes! There was no haggling, no tedious waits for managerial approvals. The entire process was all online and super fast. The only thing we had to do in person was the final signature and get the car. The terms Vernon provided were unmatched, clearly outpacing other dealerships. After coming back from my trip, I reached out to three other Kia dealerships in the South Jersey area that had such old-school used car salesman vibes with less efficient practices. You know what I’m talking about - insisted on in-person negotiations, which ended up time-consuming and frustrating, especially since I had to bring my 2 boys both under 7 to the dealership. None of these other dealers could match the superior terms or the swift, straightforward approach offered by Vernon at Martin Kia. Kia is renowned for its modern, technology-driven vehicles, and Vernon’s service mirrored this reputation perfectly, delivering a fast, transparent, and technologically savvy experience. Martin Kia, take note: Vernon Sharper is a gem. His exceptional service has made me a loyal customer, eager to recommend your dealership to all my family and friends. More
Great car-buying experience. Highly recommend our salesperson Denise Moen. She knows all the details about the car and made the whole process very smooth. Highly recommend our salesperson Denise Moen. She knows all the details about the car and made the whole process very smooth. More
Jeff McKibben was a great no pressure salesman. Buying experience was pleasurable. Financing and title offices need to brush up on the specifics of paperwork and registering a car in another state. Buying experience was pleasurable. Financing and title offices need to brush up on the specifics of paperwork and registering a car in another state. More
Excellent buying experience with Martin Kia and Mr. Vernon Sharper. Not pushy and listened to my needs. Vernon Sharper. Not pushy and listened to my needs. More