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Martin Kia

Newark, DE

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Employees
Reviews
Vehicles
4.8
838 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 838 reviews

November 24, 2023

From the moment of my first phone conversation to the exit with my brand new 2023 Kia Sorento; I was treated with courtesy and respect! This is a wonderful dealership, everyone there worked hard to assur More

by Joan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Damiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Moen
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Nov 25, 2023 -

Martin Kia responded

Thank you Joan for the awesome comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are glad to have you as a member of the Martin Kia customer family. Enjoy your new Kia Sorento. Drive safe. Martin Delivers!

November 16, 2023

Stephanie Pelzer made our experience easy and enjoyable. We have recommended the dealership to others because of her More

by maine24fit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Damiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Martin Kia responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are excited to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Drive safe. Martin Delivers!

November 08, 2023

Dealership is clean and personnel are friendly. Speediest car buying process I've ever had. More

by ladyv076
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
Report | Print
Nov 09, 2023 -

Martin Kia responded

Thank you for the nice comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are excited to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

November 08, 2023

Vernon was very thorough about the process and worked with me to find what fit best for me. He even helped me with advice on insurance for my new car. I appreciate how smoothly the process went More

by Sabrina Lux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catlin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Damiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emidio Sciaretta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon Sharper
Report | Print
Nov 09, 2023 -

Martin Kia responded

Thank you Sabrina for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

November 08, 2023

Very calm atmosphere unlike other car dealerships making it for a pleasant non-combative experience. More

by Amlsly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Martin Kia responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

November 07, 2023

I came to Martin Kia because I needed a vehicle. I met with Stephanie and she was an amazing help. She listened and was very understanding of my situation. I would definitely do business with her an More

by Harmonie.jackson22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Martin Kia responded

Thank you for the great comments. We appreciate you taking the time to review Martin Kia. We are glad to have you as a member of the Martin Kia customer family. We are here for you after the sale as well. Let us know if you need any assistance. Enjoy your new Kia. Martin Delivers!

November 07, 2023

Second time dealing with this dealership and I am very satisfied with the staff. My consultant was very good at her job. More

by catymelchior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moen
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Nov 09, 2023 -

Martin Kia responded

Thank you for the kind comments. We appreciate you taking the time to review Martin Kia. We are honored that you remain a valuable member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

November 02, 2023

Vernon was both knowledgeable and friendly with our car purchase. Everyone was very helpful with explaining the total process More

by Mejoe33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Martin Kia responded

Thank you for the nice comments. We appreciate you taking the time to review Martin Kia. We are glad to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

October 20, 2023

Friendly staff. I think there should be snacks available as buyers have a long wait. More

by Bettylinton1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxana Chicas
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Oct 21, 2023 -

Martin Kia responded

Thank you Betty for the comments. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Upper management has been made aware of your request. Enjoy your new Kia. Martin Delivers!

October 20, 2023

Stephanie Pelzer was very helpful in my decision in buying my car. Truly appreciate her taking as much with me as she did. More

by Patricalynch7
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2023 -

Martin Kia responded

Thank you Patricia for the great comments. We appreciate you taking the time to review Martin Kia. We are excited to have you as a member of the Martin Kia customer family. Enjoy your new Kia. Martin Delivers!

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