Martin Kia

It was a nice experience at this dealership. Staff was very nice and helpful. The process was fairly easy. Staff was very nice and helpful. The process was fairly easy. More

Very helpful, knowledgeable and the process was quick and easy. They also had vechical we wanted . easy. They also had vechical we wanted . More

Dealership has pleasant, helpful, and informed sales staff. The no pressure approach was very much appreciated. staff. The no pressure approach was very much appreciated. More

Very fast and easy car buying process. Vernon Sharper has been our sales person on the different car buying processes. He’s very professional and knowledgeable. Vernon Sharper has been our sales person on the different car buying processes. He’s very professional and knowledgeable. More

Great service and clean facility! Dane Djaden was professional and great to work with. I will definitely be back! Dane Djaden was professional and great to work with. I will definitely be back! More

Denise made my buying process stress free easy and convenient. Highly will recommend her. She assisted me every step of the way convenient. Highly will recommend her. She assisted me every step of the way More

Dealership has pleasant, helpful, and informed sales staff. The no presure approach was very much appeciated. staff. The no presure approach was very much appeciated. More

Matt was excellent to work with! He took his time to show us all the important information on the car and answered all of our questions. Matt listened to what we wanted in a car was He took his time to show us all the important information on the car and answered all of our questions. Matt listened to what we wanted in a car was able to show us the car that fit our needs. The financing progress with xx (do not know his name white male, brown curly hair with glasses sat in the front office at Kia near the door) was a different story. As soon as we sat down he jumped right into the numbers in a way like he was talking down to us. When we asked what was the financing cost of the car per month (principal and interest, and financing rate) he proceeded to say why would you not want the warranty everyone should get the warranty. I quote, "you bought a Kia not a Honda. It is just a matter of time before you need this warranty." He would not take "no" for an answer and continued to talk to us like we did not understand financing or the warranties. We were not pleased that he did not layout the full picture and jumped right into financing cost with additional warranty costs, without disclosing the warranty costs and how expensive they are. This made us wonder how many people "bought" more than they really wanted and were "taken" by predatory and confusing presentation tactics by the financing department. We may never buy a car from Martin again due to the Finance department's pompous and belittling attitude. If it was not for the experience we just had with Matt we would have just walked out and went to a different dealership. We have purchased multiple cars from Martin and I would recommend you do more training with you finance department on how to talk and be respectful to a costumer. More

Vernon, our sales consultant was a pleasure to work with. He provided us with the best car buying experience ever! Would have given a 5* but we haven't used the service dept which is just, if not more impor He provided us with the best car buying experience ever! Would have given a 5* but we haven't used the service dept which is just, if not more important as sales. More

Emidio was helpful and informative, everything went smoothly and communication was good. Overall pleased and satisfied with the sales experience. smoothly and communication was good. Overall pleased and satisfied with the sales experience. More