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Martin Kia

Newark, DE

4.8
836 Reviews
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298 East Cleveland Ave

Newark, DE

19711

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Showing 836 reviews

April 18, 2025

Denise Moen was our sales rep and she was like no other auto sales person we ever dealt with. She handle everything quick and very professionally. We will return for our next vehicle. More

by Griffmr2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Damiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Moen
April 08, 2025

We have been customers of Martin KIA for about 10 years. From Stephanie in the service department to all in the sales department we are always pleased with the service. My most recent experience in purchasi More

by rlgiddi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
India Jacobs
Apr 09, 2025 -

Martin Kia responded

Thank you for the great comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are honored that you remain a valuable member of the Martin Kia customer family. Let us know if you need further assistance. We look forward to serving you for many years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

April 03, 2025

Everyone there was very friendly and helpful. It is a long process and they need to have snacks for their customers. More

by debjeb1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Martin Kia responded

Thank you for the nice comments and 4/5 star review. We appreciate you taking the time to review Martin Kia. We are glad to have you as a member of the Martin Kia customer family. Let us know if you need further assistance. We look forward to serving you for many years to come. Enjoy your new Kia. Your snack comment has been forwarded to management for review. Drive safe. Martin Delivers!

April 02, 2025

Had an amazing experience with Martin Kia, their staff are very helpful and help me pick the perfect vehicle More

by kadenbarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shortt
Apr 02, 2025 -

Martin Kia responded

Thank you for the wonderful comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are thrilled to have you as a member of the Martin Kia customer family. Let us know if you need further assistance. We look forward to serving you for many years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

March 31, 2025

This dealer is a little bit smaller than other dealers but they have many cars to choose. They also offer a discount on the price. More

by Chul Chong
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua dyer
Apr 01, 2025 -

Martin Kia responded

Thank you Chul for the nice comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are glad to have you as a member of the Martin Kia customer family. Let us know if you need further assistance. We look forward to serving you for many years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

March 22, 2025

Lisa Gibbions is a wonderful caring sales person. She really listened to our wants and needs and went above and beyond to find the right car for me and take me through the buying process. She is very More

by honmkv
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lisa Gibbons
Mar 23, 2025 -

Martin Kia responded

Thank you for the kind comments and 4/5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Let us know if you need further assistance. We look forward to serving you for many years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

March 20, 2025

Josh was absolutely awesome! He was knowledgeable, courteous, and professional. He made me feel like I was his number one priority. More

by Scrubslnmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
Mar 21, 2025 -

Martin Kia responded

Thank you for the amazing comments and 4/5 star review. We appreciate you taking the time to review Martin Kia. We are excited to have you as a member of the Martin Kia customer family. Let us know if you need further assistance. We look forward to serving you for many years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

March 11, 2025

Vernon is the man! Went above and beyond getting me out of my previous lease and made the process super easy! More

by mmccallister00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Damiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Martin Kia responded

Thank you for the nice comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are thrilled to have you as a member of the Martin Kia customer family. Let us know if you need further assistance. We look forward to serving you for many years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

March 06, 2025

One of the worst experience i am having i own kia ev9 2024 it's been a year i got it and sitting in Service center and body shop for close to 8 months no response from any one and no liablity.its a 75k c More

by Nvmurtyn.murty25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who is working on
Mar 12, 2025 -

Martin Kia responded

The Kia service manager stated that he spoke to you. The insurance company has been providing updates to you on the issues with your vehicle. Martin Kia cannot proceed until the insurance company makes a final decision on the status of your vehicle. We do apologize for this inconvenience but the insurance company has to make a final decision to either let Martin Kia repair your vehicle or decide if it is a total loss. Thank you.

March 06, 2025

The dealer showroom was all new, comfortable, and well designed. Customer parking was tight but we found a space. The sales process from sales, to warranty, to finance was well coordinated and no pressu More

by milles12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vernon Sharper
Mar 12, 2025 -

Martin Kia responded

Thank you for the kind comments and 5 star review. We appreciate you taking the time to review Martin Kia. We are happy to have you as a member of the Martin Kia customer family. Let us know if you need further assistance. We look forward to serving you for many years to come. Enjoy your new Kia. Drive safe. Martin Delivers!

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