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Martens Volkswagen

Washington, DC

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76 Reviews

4800 Wisconsin Ave NW

Washington, DC

20016

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76 Reviews of Martens Volkswagen

April 21, 2012

Appointment made for next day no problem when I called, flexible on time I could bring car in, polite and friendly service at all times, good communication, free shuttle service was prompt and frequent. More

by imp65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Baten
April 20, 2012

I am very glad to be part of the Gray Tesm. I am getting ready for a trip and asked that my tires be checked particularly during service. I was informed that I really needed one new tire but would need yo More

by MLBishop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Baten's, checkout lady
April 16, 2012

I searched for my Autobahn GTI among many different dealerships in the suburban MD/ DC metro area. Ronald made me the best possible deal in a very short time. 98% of the transaction was conducted via More

by jenhepp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Sowell
April 14, 2012

I'd been taking my car for service to another dealership out in Virginia, but decided to give Martens a try as it's much close to my home in DC. I was a little skeptical, first off because it's in the Dist More

by haywardic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry
April 10, 2012

all been very smooth a enjoying experience, kind attitude, explanatory enough though not boring, very prompt reaction, immediate test drive, friendly approach, relaxed atmosphere and fun. More

by fedopis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernest Bokro
April 05, 2012

This was the most pleasant car buying experience I have ever had! If all dealerships were of this caliber the industry wouldn't be viewed so negatively. I was treated professionally and fairly I walked aw More

by nmartin199
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Niava
April 03, 2012

My overall experience at Martens Volkswagen was excellent. The salesman greeted me when I walked inside, and when I told him I wanted to look at the Tiguan, he described what models were available More

by plohof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Niava, Bobby Wallace
April 03, 2012

Ronald was very helpful from the beginning. We told him what we wanted, and he found in in Pennsylvania and arranged to have it brought to DC. The car is perfect. More

by azitnay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Sowell
April 02, 2012

My VW Jetta always receives excellent service at Martens VW. Every service has been performed to my complete satisfaction, and I highly recommend going to Martens. More

by JimR_in_DC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario (Gray Team)
March 25, 2012

As always, great service and great attention. Just a routine 5,000 mile service, but Martens keeps my car running smoothly and problem-free. They go out of their way to make sure I know what they are go More

by GAHand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Larry Copeland
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