Marshall Motor Company Inc.
Salina, KS
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631 Reviews of Marshall Motor Company Inc.
Amazing Experience I worked with Chris Endreshak at Marshall. He was wonderful! We were just driving through the lot one day. He came out to say hello and see if there w I worked with Chris Endreshak at Marshall. He was wonderful! We were just driving through the lot one day. He came out to say hello and see if there was something specific we were looking for. We briefly looked at one vehicle, that since sold. He followed up with me, emailed me more information, and reached back out a week or so later when they had more options in my price range. He was never pushy and was always very friendly. I don't mean the "professional friendly," but actually friendly, like we had known each other years. It was the best car-buying experience I ever had. Chris, and Jeremy made sure everything from the beginning to the end went smoothly, and Chris even followed up after I got my car to see how it was working for me! I would definitely go back to them, and I'm sending everyone I know there! More
Awesome service I bought a car from Marshalls about six months ago and I worked with Rick. A few weeks ago when my boyfriend decided to also buy a car, Rick was the I bought a car from Marshalls about six months ago and I worked with Rick. A few weeks ago when my boyfriend decided to also buy a car, Rick was the first person we thought of. He was so helpful with my purchase that we knew he was the right person to go back to. We were not disappointed. Rick, Jason, Bruce, and the whole staff went above and beyond to make sure that we were satisfied and comfortable with our decision and found us the Jeep that we wanted at a price that work for us. I can not say enough great things about the employees at Marshall Motors and how great the whole experience was. More
Great Service We bought 3 Ram Pro Master City Vans. The guys were very helpful in finding us what we wanted. They are very easy to work with. We bought 3 Ram Pro Master City Vans. The guys were very helpful in finding us what we wanted. They are very easy to work with. More
Purchasing Review I worked with a dealership that was polite, courteous, and knowledgeable. They gave me time to try out, think, and ask lots of questions. wonderful! I worked with a dealership that was polite, courteous, and knowledgeable. They gave me time to try out, think, and ask lots of questions. wonderful! More
Great Costumer service Very friendly people, they provide excellent costumer service, they work with you and your budget,the have amazing veichals that are used and new and Very friendly people, they provide excellent costumer service, they work with you and your budget,the have amazing veichals that are used and new and provide multiple brands of veichals. More
Jeep Purchase My husband and I went in to look around and maybe test drive a few before we made our decision. Chris was awesome and let us test drive the first Jeep My husband and I went in to look around and maybe test drive a few before we made our decision. Chris was awesome and let us test drive the first Jeep we eyed. We ended up driving it off the lot! I don't think we would have purchased that day if we hadn't had Chris to work with. Jeremy also was great to work with on the financial side. More
Marshall Motors Rocks Wife and I went to look today... Well we ended up buying! Rick Rein was and awesome guy who didn't push us or make us feel uncomfortable! Test driven Wife and I went to look today... Well we ended up buying! Rick Rein was and awesome guy who didn't push us or make us feel uncomfortable! Test driven nice lil Chrysler town and country that is now ours! The whole lot of guys here were nice,knowledgable,respectable and fun to talk-work too! They assured us that we will continue to be taken care of even after the buy! Good experience now let's see a long life out of our new (to us) 2014 mini van....we will rock it as much as you can rock a mini van....lol with 4 kids in toll! At least the Marshall gang rocks! Thanks again Rick Rein and Bunch. Sean and Kayla More
misunderstanding Jason stroda straightened out a miscommunication and went the extra mile to solve the problem. Jason showed the companies care and respect of the cust Jason stroda straightened out a miscommunication and went the extra mile to solve the problem. Jason showed the companies care and respect of the customer.I've bought three cars two in the last year and will buy my next one there.Thank you Jason Stroda fir a job well done. More
Total Disappointment Length of time for service - I called the day before to see how long it would take for the service. They said one hour for the two issues we had. Wh Length of time for service - I called the day before to see how long it would take for the service. They said one hour for the two issues we had. When we arrived, we were told at least two hours. 3 1/2 hours later they told us they were done with the first issue. Regarding the second issue, they said it would take 1.5 hours if we approved of them doing. We approved the service. Four hours later, the second issue was resolved. Poor Customer Service - When we arrived, we were not welcomed. It was very evident that we were a burden to them. They stated they were short staffed. We asked for a loaner car as we were from out of town. They acted like that was a bother but said they would check and for us to have a seat in the waiting area. 1 hour later we still had no one tell us if there was a loaner available. We asked again and was given a loaner. No where along the 7.5 hours waiting did they give us an update, except when they asked if we wanted them to proceed with fixing the second issue. When we called in to see if the car was done (2 different times), we waited on the line both times. They finally took our number so they could call us back. Jackie in the service department was the only person that smiled and spoke to us in a pleasant tone. More
Anazing customer service Absolutely the best dealer. Our salesmen John did an outstanding job and made sure we were taken care of. I recommend this dealer to everyone Absolutely the best dealer. Our salesmen John did an outstanding job and made sure we were taken care of. I recommend this dealer to everyone More