Mark Wahlberg Buick GMC

I requested a 145. 00 oil change and gave service worker coupons for oil change… he did not explain that the 5.00 coupon for “filter” was not part of the oil change and 00 oil change and gave service worker coupons for oil change… he did not explain that the 5.00 coupon for “filter” was not part of the oil change and my bill ended up being 278.00! I suspect this is part of GM sales plan. I will NEVER buy another car there nor will I get ANY further service there! I feel taken advantage of. I also plan on relating my experience (upselling and lack of explanation… especially to a woman who may not know what the different serves include) to my friends and family. A male friend of mine actually called GMC service to find out why it was so expensive and the Service person said “she signed for it”. I was actually already in the waiting room when he brought the paperwork to me to sign … he showed me where to sign and never explained a thing … never explained the cost would not be 145 but 278. I won’t be back and I plan on posting on social media to warn others. My service person (Leonard) was also the only non-friendly service person I have had there (others were friendly at least). Leonard would not even look me in the eye … I know why! More

I purchased a nearly $60,000 vehicle from Mark Wahlberg Chevrolet expecting the quality and inspection standards that should come with buying from a dealership at that price point. Unfortunately, my experi Chevrolet expecting the quality and inspection standards that should come with buying from a dealership at that price point. Unfortunately, my experience has been extremely disappointing. Within just a few days of bringing the vehicle home, it started having major electrical issues. The wipers would not shut off, warning lights were coming on, and the vehicle was acting erratically. After investigating myself, I found extensive mouse damage, wires chewed badly, mouse droppings throughout the engine bay, and clear signs this had been going on before the vehicle was sold. What makes this even more concerning is that the damage was hidden behind the plastic covers in the engine bay, not something a normal buyer would think to remove and inspect, especially on a vehicle with only 30,000 miles. This was not something obvious sitting in plain sight, which makes me question how this was missed during dealership inspection before the sale. I brought the vehicle back, and initially the dealership handled it well. They got me into a nice rental and told me to give them a few days while they looked it over. I made it very clear that I was concerned about the extent of rodent damage and stressed that the vehicle needed a thorough inspection. I dropped the vehicle off on Friday/Saturday, and by Tuesday I received nothing but a text saying my car was ready. No phone call, no explanation of the damage found, no discussion of repairs, just “it’s ready.” I then spent over five hours trying to get someone from the service department to simply answer the phone or return my calls. Call after call went unanswered, and when someone finally did pick up, there was still no real explanation, no transparency, and no urgency. For a dealership selling vehicles at this price point, that level of customer service is unacceptable. The lack of communication was almost as frustrating as the vehicle issue itself. I should not have to chase down a dealership for basic answers after spending nearly $60,000 on a vehicle that immediately developed major electrical problems. To give them another chance to make it right, I sent photos of the repairs their dealership performed, including the concerning wiring repairs I found myself. I received a text back apologizing and asking me to bring the vehicle back again. They offered to put me into another rental and mentioned they would introduce me to someone named Jeff, with no explanation of who he was or what his role was. I simply asked if Jeff could call me first and introduce himself before I made the long drive back and gave up my vehicle again, because I had a lot of questions and serious concerns about both the repairs and the dealership itself. After that message, I never heard from them again. The messages showed as read, but no one responded. What concerns me most is that the rodent damage clearly did not happen overnight. The amount of chewed wiring and droppings strongly suggests this existed before the vehicle was sold, which raises serious questions about the inspection process and whether this was knowingly overlooked. I did not spend this kind of money to inherit someone else’s major electrical problem. I expected honesty, proper inspection, and accountability. Instead, I’m left questioning the condition of the vehicle and whether I can trust the dealership at all. At this point, I want transparency, proper repairs, and confidence that I wasn’t sold a problem they already knew existed. More

This dealership is full of great people who represent an awesome product line. They will take care of you from the minute you walk through the door and will do so in a considerate and friendly manner. If yo awesome product line. They will take care of you from the minute you walk through the door and will do so in a considerate and friendly manner. If you are looking to buy a car and want someone to pay attention to what you are truly looking for then go to Mark Wahlberg Buick/GMC. You will be so happy that you did! More

Very easy to work with. Knowledgeable salesman. Overall a fast and convenient experience. Financing very good also. Knowledgeable salesman. Overall a fast and convenient experience. Financing very good also. More

Very good service and clear communication. Trust them with my car and will always go there. Trust them with my car and will always go there. More

My GMC Salesperson is Dan Fleming, been buying from him for years, personable, knowledgeable and will take the time needed for all your concerns when buying/leasing. I wouldn’t do business with any other for years, personable, knowledgeable and will take the time needed for all your concerns when buying/leasing. I wouldn’t do business with any other dealership at this point. Service is great! And so is the Service Dept., with Bill and all at the service desk, employees, they aim to please and get it right!! More

Since Mark Wahlberg has taken over this dealership I have been very impressed with their service and personnel. They are professional and the work has been very good and timely. been very impressed with their service and personnel. They are professional and the work has been very good and timely. More

Purchasing a new GMC Terrain was a very pleasant experience. The salesman, Josh Mantle was very easy to work with and didn't put on any pressure. He listened to all my concerns and worked within my experience. The salesman, Josh Mantle was very easy to work with and didn't put on any pressure. He listened to all my concerns and worked within my parameters. Very happy with the outcome. More

Job well done Darius and Brian made this buying experience a breeze walked me through and was very knowledgeable experience a breeze walked me through and was very knowledgeable More

Very thorough and honest diagnosis. Honest and straightforward with the customers. The service professionals & technicians are topnotch! I'm very thankful to Mr. Lenny & his top technic Honest and straightforward with the customers. The service professionals & technicians are topnotch! I'm very thankful to Mr. Lenny & his top technician, I wish I knew his name, for the work they performed to get my Yukon back on the road - when it was undrivable & towed to their shop just days earlier. More