Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Miller Toyota
Salt Lake City, UT
1,109 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,109 reviews
March 12, 2013
I looked for a vehicle for approximately 6 months and when I found my 2006 Saab 93, I knew it was the car for me. I don't live in Utah any more, but one of my very good friends does, so I asked her to c when I found my 2006 Saab 93, I knew it was the car for me. I don't live in Utah any more, but one of my very good friends does, so I asked her to check out the car I was interested in purchasing...she called me with an excellent review so I bought the car sight unseen, which is the first time I've ever done anything like that. The sales person was friendly, helpful and able to answer all my questions. I would go to Mark Miller Toyota again if they have a car I like and ever need another car in the future. Thank you -- a happy customer! More
by cnolen
Employees Worked With
Robin Gattis
March 12, 2013
They just did a great job over all working with my budget, and helping me find a great car in that budget. They also helped me do what I thought was impossible at the time... Buy my 1st car!! budget, and helping me find a great car in that budget. They also helped me do what I thought was impossible at the time... Buy my 1st car!! More
by Nathansaxton
Employees Worked With
Jason Jones, Danny Van Gesen
March 11, 2013
Our salesman wasn't pushy, didn't pressure us, found us the car we wanted and was very patient with us. Overall, a great experience. I would buy a car from there again. found us the car we wanted and was very patient with us. Overall, a great experience. I would buy a car from there again. More
by jjonesbrewer
Employees Worked With
Doug Lund
March 10, 2013
We had been shopping other dealers and did not have the same experience we found at Mark Miller Toyota. Kerry was out salesperson. Right from the get-go she made us feel comfortable (she even took care of same experience we found at Mark Miller Toyota. Kerry was out salesperson. Right from the get-go she made us feel comfortable (she even took care of my 3 year granddaughter). She took time to understand what I was looking for. She did not try to sell us on something we were not looking for. The dealership did not have the truck we were looking for. While we were there, she researched inventory from other dealerships and found what we needed. In the end, I would recommend this dealership to my friend and family. More
by drprince
Employees Worked With
Randy Mondragon, Kerry Lucy
March 09, 2013
We went to Mark Miller Toyota to see a specific used van listed for sale. We ended up buying the van, but the experience was not pleasant. It was a snowy day when we went for the test drive. The van had listed for sale. We ended up buying the van, but the experience was not pleasant. It was a snowy day when we went for the test drive. The van had just been "detailed" and the floor mats were very wet. The van seemed to drive ok and we were allowed to have a friend test drive it as well. We knew the blue book value, but the sales representatives were not very willing to negotiate the price. When we finally did decide to get the van, we asked if they might be able to switch over the very used tires for the newer ones on our vehicle. (Yes, they were the same size.) They said they couldn't. (I don't know if they asked.) We also asked if we could drive our old vehicle home to clean it out and then trade the following Monday. Again, we were told "no". So, we got the "new" van and had to drive the 30+ miles in pouring snow on poor tires and with bad wipers. (They did change the wipers for me the following Monday.) The floor mats finally were dry three days later when I took them inside. Molly in the service department was great to work with when they replaced the windshield wipers. In fact, if it wasn't for the distance and the inability I would have to get home, the shuttle doesn't go to my location, I would have called Molly when after owning the van for less than a week, I noticed that the gears slipped when making turns or going slowly. The problem grew more frequent so, I took it to a Toyota dealership closer to my home where they found that the transmission needs to be replaced. I have only had the van thirteen days and I noticed the problem a few days after buying it. Lucky for me, it is still under warranty. Nonetheless, paying too much for a van that is already broken, makes the frustrating buying experience we had seem even less pleasant. More
by lmhunter6
March 08, 2013
Ken was very knowledgeable about each of the vehicles I was interested in, and very accommodating with regards to test drives and such. After my purchase, he even helped me shuttle my vehicles to my offic was interested in, and very accommodating with regards to test drives and such. After my purchase, he even helped me shuttle my vehicles to my office. Julian did a great job with the extras I put on my new car. The finance guy and the receptionist were both really helpful and friendly as well. Overall, a very good car buying experience. More
by runnermaniac
Employees Worked With
Ken Shaw, Julian Lopez
March 08, 2013
Recently bought a new car from Spencer in the internet dept. and couldn't have been more pleased with the experience. This wasn't the closest dealership to our home, but the other guys were way to pushy a dept. and couldn't have been more pleased with the experience. This wasn't the closest dealership to our home, but the other guys were way to pushy and wanted to "negotiate" instead of just giving me pricing. At Mark Miller all the sales agents were helpful and kind. I'll definitely be going back there in the future - just wish they were a little closer. More
by linzer22
Employees Worked With
Spencer Williams, Doug Lund
March 08, 2013
I will only take my Toyota vehicles to Mark Miller Toyota. Bruce Belliston and his team have always been accommodating to my schedule considering I bring my vehicles from Evanston. Toyota. Bruce Belliston and his team have always been accommodating to my schedule considering I bring my vehicles from Evanston. More
by bundleofenergy
Employees Worked With
Bruce Belliston
March 08, 2013
My family has all bought their cars here and we all have had a great experience my parents would not allow me to go anywhere else and they were right. had a great experience my parents would not allow me to go anywhere else and they were right. More
by Watsoje
Employees Worked With
Carlos Macias, Doug Lund
March 07, 2013
The customer service was excellent and all employees were very friendly and helpful. All service items were performed professionally and in a timely manner. Thanks! very friendly and helpful. All service items were performed professionally and in a timely manner. Thanks! More
by Janellr1382
Employees Worked With
Ken Shaw
