Mark Miller Toyota

I just bought a new 2012 Toyota Tacoma from Mark Miller Toyota in Salt Lake City. I had bought a truck from Mark Miller Toyota previously and experienced great customer service and did not hesitate to retu Toyota in Salt Lake City. I had bought a truck from Mark Miller Toyota previously and experienced great customer service and did not hesitate to return to Mark Miller Toyota again for my new truck. I drive 40 miles from my home and pass at least three different Toyota dealers to enjoy the experience that Mark Miller Toyota provides. I worked with salesman Andy Ross and was treated very well and felt very comfortable though out the entire purchase possess. Communication and follow up with questions or inquiries was handled promptly and professionally. I felt like I was given a fair and honest price and at all times did not feel like is was fully informed about price and finance options. I also get my vehicles serviced and repaired at Mark Miller Toyota and will continue to do so because of the service and honesty Mark Miller Provides. More

Lee Morin was amazing. I could tell he really cared that I got the right vehicle and I never once felt pressured to make a quick purchase. He was extremely helpful even with my situation being different and I got the right vehicle and I never once felt pressured to make a quick purchase. He was extremely helpful even with my situation being different and I would recommend anyone to him… even if I hadn’t bought a car from him. Doug Lund was great. I have to really think through stuff before making decisions and he was very patient with me. With how great Lee was, I would recommend anyone to this dealership. I had gone to another Toyota dealership and didn’t have a great experience. At this dealership it was like night and day. Even if the person wasn’t looking for a Toyota, I would still recommend them to come here. More

I ordered a new vehicle, waited nearly three months for it to arrive and when it did finally show up the paint on the front bumper had cosmetic issues (from the factory). Rather than wait to have it refini it to arrive and when it did finally show up the paint on the front bumper had cosmetic issues (from the factory). Rather than wait to have it refinished, the dealer pulled the new parts from anther new vehicle on the lot and had me in and out in record time. They really went above and beyond to make sure I was happy with my new car. Pricing was the best in the valley, the sales people were very low pressure and the customer service was top notch. I will not buy a car from another dealer, ever. More

I am an environmentalist and a financial consultant, and I am demanding and picky. Walking into a car dealership, I bring with me a mountain of research and high expectaions, on many levels. I am looking fo I am demanding and picky. Walking into a car dealership, I bring with me a mountain of research and high expectaions, on many levels. I am looking for financial and environmental value over the long run. That is why I am very pleased with Mark Miller Toyota. They walk the walk of value---from the LEED certified building to the best engineered hybrid on the road---the Prius. I just bought a Prius and I love it. I was very pleased with the high product knowledge of the employees (a rare thing in the sales force of any business), the professional treatment by Derek Roy (the salesman---he strikes me of an anthroplogist, which is a compliment), and the legendary Toyota lean manufacturing and mistake-proofing. This Prius is my first Toyota and my first purchase from Mark Miller. But it will not be my last. I too want to walk the walk of financial and enviromental value, like Mark Miller Toyota. More

I was stranded by a broken drive belt right at the end of the day when all the tech's are headed home. We found a belt at Toyota of Bountiful and the parts rep agreed to bring it down on the way home. One of the day when all the tech's are headed home. We found a belt at Toyota of Bountiful and the parts rep agreed to bring it down on the way home. One of the techs agreed to stay and do the repair. I was very pleased with the service and the willingness to stay and help me out.! More

As a recent transplant to the Salt Lake area from Memphis, we needed to get into a car more suitable for the winters here. We considered and evaluated four different car makes/dealerships. We were Memphis, we needed to get into a car more suitable for the winters here. We considered and evaluated four different car makes/dealerships. We were pleased with the welcoming, non-pressure atmosphere encountered at Mark Miller, and the friendly and knowledgable sales executive that helped us. Kenneth Shaw answered all of our questions fairly, pointing out objectively the differences between our alternatives. He stressed the importance of followup/service/strength of the dealership as one of the big advantages of working with Mark Miller Toyota. Mr. Shaw also did a great job in showing us the service areas and explaining to us each employees commitment to providing the quality service we were looking for. That walk through played a role in our final buying decision. We were given a fair value for our trade-in. Our new car was presented to us exactly as promised, immaculately clean, with a full tank of gas. We were provided a complete orientation on the car features (including our Bluetooth programming) when we picked our car up. Since our purchase one week ago, we have had a communications from the Service Department, the Customer Relations Department, as well as a letter from Mark Miller himself - in which he gave us his personal cell phone number (and invitation to call him with any issue that might come up in the future.) This was an exceptional and pleasant car buying experience. More

One of them made me think that they don't care if you come to their service or not. but the other one was very patient and helpful. come to their service or not. but the other one was very patient and helpful. More

We have purchased five cars from Mark Miller over the past several years. A primary reason for returning to purchase another car is the exceptional service department. Thkeky are great at diagnosing pr past several years. A primary reason for returning to purchase another car is the exceptional service department. Thkeky are great at diagnosing problems and repairing any item well within the promised time. Particular noteworthy is the fact that, on more than one occasion, they reviewed my car's history and told me I did not need an oil change until I had driven another 1,000 miles! I have no hesitancy in having my wife take her car in for service as I know she will be treated fairly (and with respect.) It is so great to have a service department that is efficient and trustworthy. Royce Moser, Jr. More

Some of the best customer service I have ever experienced. Friendly service and free Cokes. I purchased my car from these guys and they were just the nicest, friendliest people. There was no p experienced. Friendly service and free Cokes. I purchased my car from these guys and they were just the nicest, friendliest people. There was no pressure. Keep up the great work Mark Miller! More