Mark Miller Toyota
Salt Lake City, UT
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I looked up Toyota dealerships on Google before contacting Mark Miller. There were other dealerships that had a lot more banners and ads on Google...but, what caught my eye were the "Google Review contacting Mark Miller. There were other dealerships that had a lot more banners and ads on Google...but, what caught my eye were the "Google Reviews". Of all the Toyota Dealers in the Wasatch Front area, Mark Miller scored the highest. I selected 4 dealers and requested they have a salesperson contact me by email to discuss buying a Toyota Highlander. I wasn't interested in driving to a bunch of different dealerships just to get pulled into the stereotypical car sale where the guy keeps having to "talk" to his manager. Spencer at Mark Miller was the only salesperson who answered all of my questions directly through email. He also provided me with the most resources. By the end of the day, all I had to do was go in to pickup my new car. Very pleasant experience! More
We decided to buy our leased Toyota. I went into the dealership a few months before our lease would end, and spoke to Spencer about our end-of-lease options. He was straightforward and honest about our dealership a few months before our lease would end, and spoke to Spencer about our end-of-lease options. He was straightforward and honest about our options and their varied benefits. When we went back with an appointment to convert our lease to a buy, Spencer had all the paperwork ready-to-go. We finalized the deal in a reasonable amount of time with no hassles from him or the accountant. They even found us a lower loan rate! Spencer went out of his way to provide extra service for us when services on our car took longer than expected. We would happily work with Spencer again! More
The employees I worked with were very friendly. This dealership did a good job working on my SUV and the work was done quickly. Their shuttle service took me home right away - I didn't have to wait and dealership did a good job working on my SUV and the work was done quickly. Their shuttle service took me home right away - I didn't have to wait and to top it off they have a great coffee and food bar in the dealership! I would recommend this dealership. More
The purchasing of my FJ was great they are a great bunch of guys from Spencer the sales man to Brad the used car manager to John the finance person. We had a great time the most fun I ever had buying a car. of guys from Spencer the sales man to Brad the used car manager to John the finance person. We had a great time the most fun I ever had buying a car. It did not go so well with the service person Julian Lopez he is one of the most unprofessional people i have ever meet. The service manager and the other Brians were great to make sure that I was taken care of and that the add ons were done and done right. This was my 3rd new Toyota I have purchased from Mark Miller over the Years if I had to purchase another I would go back and I would tell others to go there aswell. More
Brian, I sincerely appreciate the effort that Brian, I sincerely appreciate the effort that Markmiller associates expended to bring resolution to the nuances that I conveyed with my vehicle. Brian, I sincerely appreciate the effort that Markmiller associates expended to bring resolution to the nuances that I conveyed with my vehicle. It is rare to experience genuine concern from any service organization, but to couple that factor with the respect that your employees showed me and their demonstrated professionalism turned what could have been a unpleasant experience into one that has solidified my continued patronage and admiration. Markmiller's customer service sets the standard in your industry for which you have much to be proud of. Communication and follow-up is outstanding and far exceeded my expectations. Thank you for the experience, Rene, More
My last car buying experience was not a good one, this was over 10 years ago. I was anxious and probably a bit on the defensive going into Mark Miller to get a new car. I walked out with a new perspecti was over 10 years ago. I was anxious and probably a bit on the defensive going into Mark Miller to get a new car. I walked out with a new perspective on car buying. The staff was all very friendly, and did not waste my time. I felt like I got straight answers to all of my questions, I just felt like they went out of their way in general to make this a pleasant experience. Not only will I go back when I need to purchase a new car someday, but I would happily recommend them to my friends. More
Justin in the service department was great to work with. He would call me regularly to update me on my vehicle’s progress. I had a transmission replaced on my 2000 Land Cruiser and the work was done on time He would call me regularly to update me on my vehicle’s progress. I had a transmission replaced on my 2000 Land Cruiser and the work was done on time and under the quoted price. That even replaced a minor part on my Land Cruiser at no cost. I appreciate the customer service provided by Mark Miller Toyota. More
Spencer was great and the overall buying experience at Mark Miller Toyota was unparalleled. The service, vehicle delivery, and process itself was a joy. I never thought that I could enjoy a car buying e Mark Miller Toyota was unparalleled. The service, vehicle delivery, and process itself was a joy. I never thought that I could enjoy a car buying experience but Spencer made that possible. He got me my dream truck a great deal and a smooth transaction. I live 7 hours away and the team at MArk Miller did there best to make the experience fast and easy. I will go back when it is time to upgrade!! More
It was a very good experience sending my car here. I was planning a trip with my family for the weekend and needed it completed quickly. Despite being very far back in line, my service manager did a great j planning a trip with my family for the weekend and needed it completed quickly. Despite being very far back in line, my service manager did a great job getting the car done quickly so I could be on my way. Way to go, Mark Miller Toyota! More
Overall, I like this dealership. The employee was pretty honest compare to some other place that I went to in the valley. They were be able to utilized time correctly since I didn't have much time to waste. honest compare to some other place that I went to in the valley. They were be able to utilized time correctly since I didn't have much time to waste. More