Mark Miller Toyota
Salt Lake City, UT
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I was driving on West Temple and ended up with a totally flat tire. I pulled into the Mark Miller lot and ended up on the opposit side of the service entrance. I couldn't drive any further so I got out my t flat tire. I pulled into the Mark Miller lot and ended up on the opposit side of the service entrance. I couldn't drive any further so I got out my trustee jack and started changing the tire. Two service department employees that were on break heard me and came over and asked if they could help. I told them I didn't want to mess up their break but they were insistant that I allow them to change my tire out. It was only about 15 degrees outside so I sure was glad they insisted on finishing the change out. They put on the spare and then asked if I would like them to fix the flat. I told them that they had been on break and I really didn't want to mess up their break time any longer. They told me, your time is more important than ours and that isn't how we do business here, we would like to fix the tire if you would let us. I gladly let them take my car and the flat. They sent me to the waiting room and wihtin a short time they returned my car and had me on my way. What a great experience, Mark Miller should be proud of these employees. They took a lame situation for me and turned it into a positive outcome. More
I purchased my 2008 Toyota Highlander Hybrid from Mark Miller dealership. I have taken it there for oil changes and now, to replace the 12 volt battery. I was impressed with how informed they kept me on t Miller dealership. I have taken it there for oil changes and now, to replace the 12 volt battery. I was impressed with how informed they kept me on the progress and cost to replace my battery. I also enjoyed the waiting facilities. Very comfortable. Each person I dealt with there, was friendly, and professional. More
We purchased our Tundra from Mark Miller. We also own a Tacoma bought from another dealer. No matter which vehicle I bring in for service I am treated with the same respect and courtesy. They do not make Tacoma bought from another dealer. No matter which vehicle I bring in for service I am treated with the same respect and courtesy. They do not make us feel bad for bying a Toyota from another dealer. They are always pleasant and friendly, get me in and out and always take great care of me! We will definately consider our next vehicle being purchased at Mark Miller Toyota Downtown!! More
The employees stayed extra late as i was coming from out of state. The guys i worked with were friendly and Danny Gesen (the finance guy i worked with) was awsome, showing me all my options and what they wo of state. The guys i worked with were friendly and Danny Gesen (the finance guy i worked with) was awsome, showing me all my options and what they would do to my payments. The only negative was the car was over priced and i felt they under paid me for my trade in (they are selling it for twice what they gave me for it and it was not a cheap car.) More
Mark Miller has earned my respect ever since we first bought a used Four Runner not from him, but they fixed every thing that was covered under the warranty. Yes he is not the cheapest in town but I have bought a used Four Runner not from him, but they fixed every thing that was covered under the warranty. Yes he is not the cheapest in town but I have found these guys to be the best. They have fixed correctly was needed and in time everytime. More
I came to Mark Miller from another toyota dealership and have been treated exceptionally well at Mark Miller. Angela takes care of everything my truck needs, keeps me posted and makes sure I understand what have been treated exceptionally well at Mark Miller. Angela takes care of everything my truck needs, keeps me posted and makes sure I understand what needs to be done as well as what can be delayed. The Mark Miller facility is comfortable, enjoyable and relaxing. More
Spencer Williams at Mark Miller Toyota is phenomenal to work with while buying a car! He makes sure you are taken care of in any way that he can. He is very personable and very supportive of the customer work with while buying a car! He makes sure you are taken care of in any way that he can. He is very personable and very supportive of the customer!! I would highly recommend Mark Miller Toyota and working with Spencer Williams. More
Okay, so this was a terrible experience. First off, never buy over the phone, and never agree to a price or give a nonrefundable deposit without seeing everyting in writing first. I was forced into th never buy over the phone, and never agree to a price or give a nonrefundable deposit without seeing everyting in writing first. I was forced into the situation when I totaled my car on an out of state business trip, and had to buy a new car quickly. Scott the salesman wasn't that bad, but he really had no power as the sales manager Randy was calling the shots anyway. They told me the car would be there on a certain day, and I arranged my schedule to be ready for it, which required a lot of time and money to do. They were 3 days late, acted like they didn't know or care, and refused to do anything to help me out or make up for my troubles. Then, when I went to pick up the car they had conveniently not included some taxes and fees in what we agreed on as an out-the-door price, and refused to budge. I would have gladly walked out if they hadn't already taken a nonrefundable deposit since they brought the car in from another dealership. Overall, I felt the service was incredibly poor for amount of money I paid them, and I believe they were dishonest in negotiations with me. They did not stand behind their word, showed no regard for my time and well-being, and charged me a fortune for it. I do not trust Randy at all, and would recommend everyone stay away from this dealership if he is involved! More
I have purchased numerous cars from different dealerships over the years and have found Mark Miller to be the most honest and up front dealership i have ever worked with. They give you their best price ear over the years and have found Mark Miller to be the most honest and up front dealership i have ever worked with. They give you their best price early in the negotiation and don't try and con you like i have had with other dealerships. Staff is professional and very knowledgeable, Jason Jones was a pleasure to work with. I was also impressed with their service department as i had work done on my new vehicle after the sale. We purchased the clear bra and were very happy with the service and the way they took care of us. I highly recommend Mark Miller and would never consider purchasing from somebody else. More
Awesome car buying experience! I decided it was a time for a new car and started looking at some local Toyota dealerships and wasn't loving the car buying experience (felt like I was being pushed around). for a new car and started looking at some local Toyota dealerships and wasn't loving the car buying experience (felt like I was being pushed around). Both my father and brother recommended Mark Miller so I thought I'd give it a try and I was really glad I did. I didn't feel like I was being pushed around once. They were super friendly and answered all my questions. The best part was, their starting price was lower than most of the other places (and it went down from there). They even made sure I got the exact car I wanted instead of trying to pressure me into buying what was on the lot that day. I will definitely be going back to Mark Miller. More