Mark Miller Toyota
Salt Lake City, UT
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I went in to trade my 2007 Rav4 for a newer model with 4WD. I chose this dealer because they had a large selection of Rav4's. I really enjoyed both of the salesmen that I worked with. Due to some compl 4WD. I chose this dealer because they had a large selection of Rav4's. I really enjoyed both of the salesmen that I worked with. Due to some complications with my selection process, I worked with 2 different salesmen. They were both very friendly and helpful. I was at the dealer much longer than I was anticipating, but otherwise had a great experience. More
Mark Miller was the best Toyota dealership I have visited. They are upfront with pricing and no hidden fees. Customer service is friendly and helpful. They were fair with trade in value. Jason Jo visited. They are upfront with pricing and no hidden fees. Customer service is friendly and helpful. They were fair with trade in value. Jason Jones was good to work with. I appreciate that the finance department was not pushy about buying extras. They treated me very well. When I picked up vehicle I purchased it didn't have a full tank of gas, but they did add the gas when I asked. The vehicle I purchased also only had one key, but they said they would help remedy that problem, but I think they forgot. I hope they still will. They were not able to get the new tires the vehicle needed so I have to make a return trip, a little frustrating and costly for gas. I was not showed all the features of the car I purchased, which I could have used. I think a check list of things for the used department to be sure to cover may help. Overall a better than average car buying experience. I would strongly recommend Mark Miller over any other Toyota dealer in Utah. More
My family's experience with Mark Miller Toyota through the years has never been short of exceptional. Whether it was purchasing a new vehicle, leasing, or simply a service call (like my latest vi through the years has never been short of exceptional. Whether it was purchasing a new vehicle, leasing, or simply a service call (like my latest visit), their quality is unsurpassed. We have tried other dealerships in the past, but none compare to Mark Miller. Each time I need an oil change, much less something more time-consuming, I choose to drive an hour each way to get it done at Mark Miller. They make me feel like a valued customer every time I'm there and go out of their way to make my wait time minimal and pleasant. I would definitely recommend this dealership to anyone who values customer service. They are the best!!! More
We had a wonderful experience at Mark Miller Toyota. Rafael Cruz was our sales person and he was absolutely wonderful to work with. We had been to other car dealerships and had found multiple cars that Rafael Cruz was our sales person and he was absolutely wonderful to work with. We had been to other car dealerships and had found multiple cars that we liked and ultimitely decided to buy at Mark Miller because of the way Rafael treated us. He never interrogated us or pressured us. He didn't try to talk us into buying more than we could afford. He was honest and friendly and so easy to work with. It was the best car buying experience we have ever had and we would definitely return to Mark Miller Toyota again, especially if Rafael is still working there. So far, we are very happy with our certified used Toyota Camry. More
Robin was outside waiting for customers and it was freezing weather. He took us immediately to see what you had to offer. He knew the used cars and was very informative. We took a test drive. Afte freezing weather. He took us immediately to see what you had to offer. He knew the used cars and was very informative. We took a test drive. After we had decided on a car he took us into a warm building. Here we waited for a bit while he completed the paper work. We were then taken into Doug Lund who was an expert at his job. He never did get rattled with all the papers that had to be signed. He was very informative. Both guys were a credit to your company. We don't remember the names of the girls at the front desk. They, also, knew their jobs and were very customer oriented. You must do a good job at interviewing prospective employees then do a good job at training them! Why do we need an account. We are cash people. We went to this dealership because Kent has his Avalon serviced there and is pleased with the service department. More
We'd been looking for a new car for weeks, Mark Miller had a good selection we were able to choose from. We found the one we wanted and were able to get a good price for it as well! Miller had a good selection we were able to choose from. We found the one we wanted and were able to get a good price for it as well! More
buying a car due to need,not desire adds a little bit of pressure to the whole process. in our search for a replacement car after an accident, we drove by mark miller Toyota on our way to look at something pressure to the whole process. in our search for a replacement car after an accident, we drove by mark miller Toyota on our way to look at something just down the road. spotting one on the lot, we pulled in to just "look" assuming that being a dealer we could expect high prices and even higher pressure from the sales staff. we came away with not only a new (used) car but a new attitude, at least about this dealership. our salesman, Jamie, was very friendly and helpful. he was able to answer all of our questions without pushing. every employee we dealt with or had any contact was just as helpful and friendly. we would highly recommend Mark Miller Toyota to anyone looking for a great buying experience. More
Excellent customer service. These guys where very patient with my inability to decide what I wanted to do. The first day I was there they spent hours talking to me and helping me work it all out, in patient with my inability to decide what I wanted to do. The first day I was there they spent hours talking to me and helping me work it all out, in the end I left with no car because I couldn't make up m mind. When I returned I didn't get a o-no not her again attitude. They helped me out and again answered all my questions I had asked the first time!! I ended up leaving happy. They best part was these guys didn't act like sales guys they acted like they where there to answer all my silly questions, it really made buying a car less stressful. Ed and TJ both helped me an had smiles on their faces the whole time. I don't remember the name of the financial guy who helped me but he was awesome. He really made sure I understood what I was signing before I signed it. He was very patient with me when I had to search to find answers I didn't know. I liked that he wasn't just like here sign this because I said you should. Overall Excellent car buying experience. More
Excellent experience purchasing a great used Subaru Forester. I would do it again! Scott was friendly, helpful and worked with me on my purchase! The vehicle is outsanding and they met and exceeded my Forester. I would do it again! Scott was friendly, helpful and worked with me on my purchase! The vehicle is outsanding and they met and exceeded my expectations. More
More than met our expectations with no pressure and was willing to assist us at every step of the sell/buy process. We came in to see what we would like to get and much to our surprise we were able to clo willing to assist us at every step of the sell/buy process. We came in to see what we would like to get and much to our surprise we were able to close the deal on selling our car and driving out with our awesome 2011 Camry. TJ was our salesperson and called before we came to see if we had picked out any other cars to look at from their website, and see if we had any questions before we arrived. He had also researched the cars we had picked out to test which was wonderful. When we talked about accessories with Jonathan he was very straight forward with costs and availability. And was able to research the questions he didn't have the answers to right off. John was our finance/Utah paperwork guy - and was charming from start to finish. We didn't finance with Mark Miller Toyota but there seemed to be reams of papers that Utah required, each with a signature of course. We are reccomending Mark Miller Toyota to our friends and family and should we need another car will be happy to come back. More