Mark Miller Toyota
Salt Lake City, UT
Filter Reviews by Keyword
By Type
Showing 997 reviews
Roger picked me up at the airport and was very cordial. Upon arriving at the dealership I was impressed with the building and the services they provide, just for their guests. Overall, the transaction from Upon arriving at the dealership I was impressed with the building and the services they provide, just for their guests. Overall, the transaction from the point I arrived to the end when I drove away with my new car was very simple and efficient. This is just the way I like it. No pressure to get you to do something you don't want to do. If I was to have any complaint at all it would've been - if and how-well they detailed the car. Upon arriving at home I found the car not so clean in the cracks and crannies (and I'm not talking about small stuff, for example: I found a make-up brush, chap stick, a few pens and pencils, etc. all underneath the carpet). But if we are talking on a scale of 1-10, my experience would be a 9 with Mark Miller Toyota, with my one complaint taking one point off from a perfect 10 transaction. Would I buy from them again, you bet! Would I suggest them to a friend you bet! More
I don't normally trust reviews with 5 stars across the board, but my wife and I really DID have a great experience at Mark Miller Toyota. Our salesman (Andy) was more than friendly, very knowledgeabl the board, but my wife and I really DID have a great experience at Mark Miller Toyota. Our salesman (Andy) was more than friendly, very knowledgeable about the vehicle we were interested in, and extremely willing to let us test drive as many cars for as long as we felt necessary. He even encouraged us to drive the Rav4 in a variety of conditions, including steep climbs and bumpy roads to get a real "feel" for the SUV. He was also very accommodating in giving us time and space to talk through our thoughts and feelings about the car on our own. We never felt any level of pushy-ness from him. When we finally decided to purchase the Rav4, the transaction was very transparent, and we were able to see exactly what we were being charged for, and why. (Their doc fees were lower than most places we'd found as well.) The financing process was very simple, and they even gave us a better interest rate than what we'd previously been cleared for from our own bank -- which was already very low. When it came time to discussing addable (purchasable) warranties and extras, they were straight-forward in explaining our options, but we never felt like we were being pushed to purchase anything we didn't feel necessary. And to top it all off, after spending hours at the dealership, Andy even bought us lunch. More
The process of buying my new Camry was the way I always envisioned the way a car purchasing experience should be. I drove from out of state to originally buy a car at another dealership that didn't adverti envisioned the way a car purchasing experience should be. I drove from out of state to originally buy a car at another dealership that didn't advertise and disclose all the details we spoke about over the phone. Then I started to search for another car by calling dealerships throughout the state. I spoke with Jesse about what I was looking for and he was straight and honest about what he could do. The next day he found a new car around the price we spoke about the day before and I came down and we made it happen quickly. It was great to have that experience and no bait and switch situations. I would recommend to anyone to drive to downtown Salt Lake City for mark miller Toyota. More
I had never purchased a new car before and the idea of it was quite frankly terrifying to me. That being said, my experience with Jesse at Mark Miller Toyota was anything but terrifying. I was treated wit was quite frankly terrifying to me. That being said, my experience with Jesse at Mark Miller Toyota was anything but terrifying. I was treated with the utmost care and respect for my needs and felt attended to and comfortable at all times. Not once did I feel pressured to buy and if I started to feel overwhelmed about the different choices or loads of information, Jesse (and his fantastic trainee Micah) used their excellent expertise to bring me up to speed and help me feel in control of my car buying experience. It was on overall fantastic experience and I would highly recommend Jesse Tyler at Mark Miller Toyota to anyone. I know he would make anyone feel as valued of a customer as he made me feel! More
I went in with an awkward upside down situation and was able to trade for a vehicle that I had wanted! I was never pushed or pressured to get anything I didn't want! I would for sure recommend mark miller able to trade for a vehicle that I had wanted! I was never pushed or pressured to get anything I didn't want! I would for sure recommend mark miller Toyota to anybody! More
Ed Stocking was extremely helpful. He listened to my needs, and matched me with the perfect vehicle. The process was painless, and he took the time to answer all my questions. I cannot remember the na needs, and matched me with the perfect vehicle. The process was painless, and he took the time to answer all my questions. I cannot remember the name of the finance guy who did all my paperwork, but he was just as great. I have went to other dealerships in the quest to find the right car. I did not purchase from any other place because I did not feel comfortable, nor did I feel that they were looking out for my best interest. I will always go back to Mark Miller Toyota for any future car purchases, and will highly recommend them to all my friends and family. They truly are the best dealership in Utah! More
We have bought two cars previously from Mark Miller and have had good experience both times. This time was even better, there was no stress, all our questions were answered to our satisfaction. Everythin have had good experience both times. This time was even better, there was no stress, all our questions were answered to our satisfaction. Everything we were told would be done was accomplished earlier than promised. when we buy our sixth 4runner it will be at Mark Miller. More
Roger was knowledgeable and friendly. He found someone who knew more about options so I could have my car assembled exactly the way I wanted. He gave us a good price and allowed me to take the car alone who knew more about options so I could have my car assembled exactly the way I wanted. He gave us a good price and allowed me to take the car alone so I could see if it would fit in my garage without feeling pressured by a salesman. I was given a loaner car when I had some options added and when I didn't completely understand how to use Entune, Julian ran out to meet me and fixed my issues without any cost. I love the car and the employees. More
Mark Miller Toyota is a great dealership because their staff is friendly, helpful, and seemed genuinely interested in helping us purchase our vehicle. The process wasn't quick, but the wait times were mi staff is friendly, helpful, and seemed genuinely interested in helping us purchase our vehicle. The process wasn't quick, but the wait times were minimal and the vehicle we purchased we are very happy with. The price was great and the quality of the experience was appreciated. I would definitely come back to Mark Miller Toyota and do business with them again. More
My overall experience with Mark Miller Toyota was very positive. I have purchased other vehicles within the valley at other dealerships and notice something special about this dealership and the employee positive. I have purchased other vehicles within the valley at other dealerships and notice something special about this dealership and the employees. These people care about you. They listened and recommended my needs as a family man on what truck will be the best for me. They explain the reasons on why without pressure. I don't know of any dealership/salesman who can explain Toyota vehicle(s) and options more perfect then the three men I worked with at MM. TJ Nelson, Ken Shaw, and Mark Peck found the connection with me as a customer and got me in my 2013 Tacoma with no games and headaches. They have found a customer for life. V/r, IG More