Mark Miller Toyota
Salt Lake City, UT
Filter Reviews by Keyword
By Type
Showing 998 reviews
Great Experience First, the dealership in general was fantastic - clean, welcoming, and helpful. What this review is really focused on is the absolutely exceptional e First, the dealership in general was fantastic - clean, welcoming, and helpful. What this review is really focused on is the absolutely exceptional experience we had with our salesman, Kelly Cronin. I have never felt more comfortable, less pressured, while still having our questions answered. This was the first dealership we visited, and after visiting multiple others, we were excited/relieved to call Kelly and let him know we were on our way back to make a deal. More
Excellent customer service The service manager is awesome, he provided exceptional customer service. I want to that all the staff at Mark Miller Toyota, as they all treat me lik The service manager is awesome, he provided exceptional customer service. I want to that all the staff at Mark Miller Toyota, as they all treat me like a valued customer evertime I need something, from parts to tires to oil service. I did not purchase my Toyota here but they treat me like I did every time I walk through the door. Thank you Mark Miller Toyota you are the best. Tim McKenna More
"Honest and great customer service" I had visited other Toyota's dealership but, " I am so glad I went to Mark Miller". Since my first visit, I felt that they care about the services the I had visited other Toyota's dealership but, " I am so glad I went to Mark Miller". Since my first visit, I felt that they care about the services they offered. What a difference. I felt that they care and were fast, through and honest. They were the only ones that could take the time to do a complete diagnose of my 2012 Rav 4. So, from now and on, I'd rather drive from Draper to downtown for my anything my car needs.....Bruce is an excellent adviser. Norma More
Loved the honesty and quick work. We live in Draper but always drive down town to Mark Miller to have our car serviced. We feel they are honest and very clear about what needs to be d We live in Draper but always drive down town to Mark Miller to have our car serviced. We feel they are honest and very clear about what needs to be done. In the past they have caught something missed by several others. We highly reccomend them and plan on returning there in the future. More
Amazing customer service! My husband and I purchased a Prius C in 2012. We had amazing customer service when purchasing the vehicle and so we purchased a service package at th My husband and I purchased a Prius C in 2012. We had amazing customer service when purchasing the vehicle and so we purchased a service package at the time of the original purchase. We also purchased our snow tires through Mark Miller Toyota. We have experienced nothing but top-notch service from them. It is incredibly easy to make an appointment and they offer shuttle service and they have a loaner vehicle program as well. They always take the time to go over all of the services performed in a 'dummies version' and the vehicle is always returned much cleaner than it was left off. They also make the yearly inspection of your vehicle very convenient. We recommend them to our family and friends when they are considering buying a vehicle. More
Poor service, no effort. I was not impressed at all with the salesman, Robin. I felt like I was the one trying to sell something. We pursued our own financing for my daughte I was not impressed at all with the salesman, Robin. I felt like I was the one trying to sell something. We pursued our own financing for my daughter, since he was not motivated to help us. We initiated all contact, and made all of the efforts, just to see online that the car was already sold. We will not return to this dealership based on the way that their employee represented them. Go elsewhere for good service! More
2017 Avalon Limited Great buying experience with Jeff McClain at the Mark Miller Dealership in Salt Lake City. We will definitely recommended them to all of our friends. Great buying experience with Jeff McClain at the Mark Miller Dealership in Salt Lake City. We will definitely recommended them to all of our friends. More
Juan Guizar was very helpful and is a true gentleman. I just purchased a '17 RAV 4 at Mark Miller Toyota. Juan Guizar was our salesman. He worked with me to get the best price possible for the vehicle. J I just purchased a '17 RAV 4 at Mark Miller Toyota. Juan Guizar was our salesman. He worked with me to get the best price possible for the vehicle. Juan is a gentleman and great to work with as are all the employees that helped me. My wife and I have purchased vehicles from Mark Miller for 22 years and have always been satisfied. Whenever I've had a problem, Bruce in the service dept. has been great to work with. The work is done well and on time and. I highly recommend this dealership. More
One word ...awesome My husband and I have been customers of mark miller for over 20 years. We had the same salesman (spencer Williams) for almost the same time. We love a My husband and I have been customers of mark miller for over 20 years. We had the same salesman (spencer Williams) for almost the same time. We love and trust the dealership and have and will recommend. Thank you!!! More
Outstanding Service Called them up due to a recall notice for my Toyota Rav4. The person on the phone was upbeat and cordial. She even told me that they would work on a Called them up due to a recall notice for my Toyota Rav4. The person on the phone was upbeat and cordial. She even told me that they would work on an additional recall for that model that I didn't even know about. After leaving my car with them their shuttle service took me to work and later picked me up back to the dealership. While at work, they communicated with me through email offering extra services that I may be interested in. All is handled online, very easy and straight forward. Their service people are very professional, they work as a team, swift but not rushed. Good communication skills and organized. Their premises are clean and modern. I was very positively impressed. More