Mark Miller Toyota

Fast, friendly service. My check engine light had come on and I went in to have it checked out. The service team and fast and courteous and did their best to get me back out My check engine light had come on and I went in to have it checked out. The service team and fast and courteous and did their best to get me back out on the road quickly. Brian kept me up to date on the service as it progressed. The staff at Mark Miller is always very friendly and always looks to serve you in any compacity. More

Truly outstanding service Last week, I took my 2007 4Runner in for service on all the gear boxes, and had the spark plugs changed also. I have been doing this, as required by Last week, I took my 2007 4Runner in for service on all the gear boxes, and had the spark plugs changed also. I have been doing this, as required by time and mileage, since I purchased the vehicle new from Miller in December of 2006. I have never had anything but an experience that well exceeded my expectations, and I'm very difficult to please. The service advisors are extremely competent and knowledgeable about Toyota vehicles, and they explain everything they recommend clearly and completely. They listen to my concerns and really try to fully understand them; they respect me as a customer! Then, they do whatever is necessary to completely respond to my concerns. I don't know for sure, obviously, but all signs point to the fact that the technicians who have serviced my vehicle have done everything they stated and have done it very well. My vehicle now has about 270,000 miles on it and runs like a dream, and I'm sure this is due in no small part to the outstanding service the vehicle has had over its lifetime. More

Great experience We had a great experience... Very helpful & friendly staff highly recommend Mark Miller Dealership to anyone... Will probably purchase our next vehic We had a great experience... Very helpful & friendly staff highly recommend Mark Miller Dealership to anyone... Will probably purchase our next vehicle from them again More

Excellent Service Excellent service. I was met upon arrival with a smile. Explanation was easy to understand and all questions were answered quickly. Best service ever Excellent service. I was met upon arrival with a smile. Explanation was easy to understand and all questions were answered quickly. Best service ever from a dealership. More

Great service experience! For two years the wonderful service advisor, Wendell McMullen, had been trying to determine why my 2015 Highlander had a significant wind-noise issue For two years the wonderful service advisor, Wendell McMullen, had been trying to determine why my 2015 Highlander had a significant wind-noise issue in the driver door. Just before the vehicle went out of warranty, I asked Wendell to please try again as the wind noise was loud, bothersome, and, from all I had read and heard, unusual. Wendell assigned the task this last time to service technician Russell Steinfels, and am I truly fortunate and happy that he did! Both Wendell and Russell had driven the vehicle at highway speeds and, when possible, in windy conditions. Neither of them could apparently really tell there was even an issue. When I came to pick up my unrepaired vehicle, Wendell suggested I take a ride with Russell to see if I could demonstrate the noise (I could) and then Russell began to ponder the cause. After lots of looking and thinking, Russell noticed that a piece of exterior trip at the B pillar, abutting the window, was slightly convex rather than flat. Could that be the source of the noise? A new trim piece was ordered and soon installed. At once I could tell the difference in the wind noise, and the noise is gone to this day. That new little trim piece fits flat against the outside of the window instead of being a tiny bit convex, and the fix was in. I have to give really high marks to Wendell McMullen for being tenacious in trying to determine the cause of my wind noise, and super high marks to technician Russell Steinfels for figuring it all out. These sorts of professionalism will keep me coming back for necessary servicing of my Highlander! Thanks, guys. More

Outstanding Sales and Service Experience This dealership has the process for sales and service buttoned up. You feel you are in competent and capable hands. Their salespeople and finance ar This dealership has the process for sales and service buttoned up. You feel you are in competent and capable hands. Their salespeople and finance are low pressure and professional. More

Car wash takes longer than service If you plan on your "free car wash" you need to more than double your planned time. Service this past Saturday was great, 45 minutes, but the car wash If you plan on your "free car wash" you need to more than double your planned time. Service this past Saturday was great, 45 minutes, but the car wash took an extra 1' 10". This is the third time the car wash has been delayed for me. It may seem like a petty complaint, but they do talk up their "free car wash." Maybe they could send customers across the street to a car wash that would be MUCH quicker. More

Service department is the best This is the only place I take my Toyota in when it needs service because they are fast and easy to work with. All the employees there are always helpf This is the only place I take my Toyota in when it needs service because they are fast and easy to work with. All the employees there are always helpful and work in a timely manner. Appreciate the work they do. More

Great experience This dealership was great to work with. Purchasing my new Tundra was a very smooth experience. I was surprised at how organized they were and how sh This dealership was great to work with. Purchasing my new Tundra was a very smooth experience. I was surprised at how organized they were and how short of time it took to complete the purchase. More

Yes I'll take that Mark miller staff was excellent! Everyone was open and honest about what they could offer.ni had no fear about extra charges that would up the final s Mark miller staff was excellent! Everyone was open and honest about what they could offer.ni had no fear about extra charges that would up the final sale price! Everyone I interacted with was more than eager to help me make the best choices! I've never had such an amazing car buying experience. More