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Mark Miller Toyota

Salt Lake City, UT

4.5
1,122 Reviews

730 South West Temple

Salt Lake City, UT

84101

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Showing 1,122 reviews

March 16, 2026

Brought my Tundra in for a recall notice. The dealership at every stage treated me so respectfully and kindly. The service was completed on time … no strike that … it was completed a few day More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro, Brian Payne, Russell DeVoe, Wendell McMullen, Brian Goodrich, Chris Reynolds, Brandon Verbeck
Mar 17, 2026 -

Mark Miller Toyota responded

Thank you so much for the awesome review! We sure do appreciate your business and feedback!

March 13, 2026

I had to wait too long to pick up my car since the clerk forgot to give them the key. It was returned dirty and they didn’t bother to wash it. More

by sheilagelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Mar 14, 2026 -

Mark Miller Toyota responded

Thank you for taking the time to post a review, and we're very sorry that your experience wasn't a better one. We're also very sorry that we didn't get your car washed up for you. We appreciate your feedback and hope to see you again in the future. Sincerely, Angela Gertino - Customer Relations Manager

March 04, 2026

Efficient and friendly very clean waiting space and no wait for other vehicles, cleared up some confusion about tire pressure. More

by Srsteele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 05, 2026 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback.

March 02, 2026

Ryan was a great guy. They told me everything & I left very satisfied with their work. More

by lmlw84027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 03, 2026 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback.

February 10, 2026

the sales person who helped me order the car is not professional enough since he did not explain clearly seat options for new ordered car including captain seat and bench seat. More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jayden Montoya
Feb 13, 2026 -

Mark Miller Toyota responded

Wendy, thank you for taking the time to post a review, and we're very sorry that your experience wasn't a better one. We would like the opportunity to look into this further, but wouldn't be able to based on a first name only. If you need further assistance, please contact our Sales Manager, Jeff Deus to review your concerns further. He can be reached directly at 801-415-3151. We appreciate your business and thank you for making us aware of this situation. Sincerely, Angela Gertino - Customer Relations Manager

February 05, 2026

Service was good. Went to look at new vehicles. No one spoke to me. Looking at phones : ( More

by rlnorrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Feb 05, 2026 -

Mark Miller Toyota responded

Thank you for taking the time to post a review, and we're very sorry that our sales staff didn't do a better job assisting you during your visit. We sure do appreciate your business and feedback, and thank you for making us aware of this situation.

February 04, 2026

I love this company! They always take care of me. What more can I say! More

by BBernhisel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell DeVoe
Feb 05, 2026 -

Mark Miller Toyota responded

Thank you so much for the review! We truly appreciate your business and feedback

February 02, 2026

The entire service process was efficient with no surprises. I would recommend Mark Miller Toyota to others requiring service on their Toyota. More

by msh3500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Feb 02, 2026 -

Mark Miller Toyota responded

Thank you so much for the review. We sure do appreciate your business and feedback.

January 31, 2026

The sales department is great but the service department is horrible I bought my Tacoma and my tundra from them the service was horrible for both vehicles I will never bro g my vehicle here for service ever More

by Warrenmain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clark
Feb 02, 2026 -

Mark Miller Toyota responded

Thank you for bringing this to our attention. I’m very sorry to hear about the condition your vehicle was returned in — that’s absolutely not the level of care or professionalism we expect from our team, and I understand how frustrating that would be. I did try to locate your visit in our system so we could look into what happened and see how we can make this right, but I wasn’t able to find a customer record matching the name on this review. We genuinely want the opportunity to review this with our service leadership and help resolve your concerns. If you’re willing, please reach out to us directly and ask to speak with a service manager so we can get the details of your visit and take care of this for you. You can call the dealership and request a manager, and we’ll do everything we can to address what happened and make things right. We appreciate you sharing this feedback and are truly sorry for the experience you had.

January 17, 2026

What a lovely and unusual used car buying experience. It helped that I knew what car I wanted and was willing to just pay their asking price, which was totally fair for a gold certified highlander. B More

by MRH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 19, 2026 -

Mark Miller Toyota responded

Thank you so much for the fantastic review! We're so grateful for the opportunity to help you with your new vehicle, and we sure do appreciate your feedback!

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