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Mark Miller Toyota

Salt Lake City, UT

4.6
1,091 Reviews

730 South West Temple

Salt Lake City, UT

84101

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Showing 1,091 reviews

July 25, 2025

Mark Miller has the best service department ever. I have been to hundreds of service departments and Mark Miller's service depart knows how to treat their customer and provide the best service for a More

by Aaoakeson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek, Brian Payne, Chris Reynolds
Jul 25, 2025 -

Mark Miller Toyota responded

Thank you so much for the awesome review! We sure do appreciate your business and feedback!

July 25, 2025

Randi did a great job taking care of me and my 4Runner. Rick Meryhew is a great salesman More

by Rrobideau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randi
Jul 25, 2025 -

Mark Miller Toyota responded

Thank you so much for the review, and for recognizing Randi and Rick! We sure do appreciate your business and feedback!

July 23, 2025

The service advisor (Brandon) handled my problem as if it was his own car. Didn’t give up on a difficult to solve problem. Saw it through to the end, and was very helpful and professional. More

by Reviewer28990
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Verbeck
Jul 23, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback!

July 23, 2025

This is my best experience with a car dealership ever and I have purchased over 50 cars! I truly appreciated working with Chris. My next Toyota will definitely be purchased from Mark Miller Toyota. Thanks! More

by Dale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Scholle
Jul 23, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback!

July 19, 2025

We had a very smooth car buying experience (my first car) at Mark Miller Toyota. Our sales associate Hugo was super helpful and great to work with. More

by Molly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hugo Padilla, Sean Kingman
Jul 21, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We're so glad Hugo did a great job helping you. We sure do appreciate your business and feedback!

July 19, 2025

Thank you for getting me in and out quickly. It would be nice to have more customer interaction with the service process . More

by GSPregman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown female in service.
Jul 21, 2025 -

Mark Miller Toyota responded

Thank you for taking the time to post a review. We sure do appreciate your business and feedback. If there is anything we can assist you with further, please contact us at 801-328-2400 and ask to speak with a service manager.

July 18, 2025

Honest, trustworthy. The work is always done tight the first time. Service advisors are knowledgeable and only suggest needed service. I never feel like I am being hustle More

by Lloydmills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Reynolds
Jul 18, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback.

July 17, 2025

Great service. Prompt responses. Went as scheduled and as discussed prior to service. Would recommend them for your service needs. More

by Askerlro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Verbeck
Jul 18, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback.

July 01, 2025

I have been leasing from Mark Miller Toyota since 2014. I give them EXCELLENT and if there is anything to complain about- I still give them VERY GOOD!! 😁♥️ More

by dkarenjones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick M.
Jul 01, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback!

June 20, 2025

I have worked with Pedro a few times and he has always been dismissive and shady. I like mark miller but this guy is sub par. He once tried to personally buy my vehicle off of me after hours following a More

by Reviewguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro
Jun 20, 2025 -

Mark Miller Toyota responded

Thank you for taking the time to share your experience. We’re truly sorry to hear about your concerns and want to assure you that what you've described does not reflect the level of professionalism we expect from our team. While we do allow our service advisors to make offers on vehicles, this is only permitted after receiving proper authorization and approval from our sales department. Based on what you’ve shared, it does not sound like that process was followed, and we genuinely appreciate you bringing this to our attention so we can look into it further. If you ever need help with anything, please feel free to get a service manager involved. We're always eager to help address any concerns you have. If you with to work with a different service advisor, please let our scheduling staff know so they can get you with a different advisor. We truly appreciate your business, and thank you for bringing this to our attention. We hope to see you again in the future. Sincerely, Angela Gertino - Customer Relations Manager

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