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Mark Miller Toyota

Salt Lake City, UT

4.5
1,118 Reviews

730 South West Temple

Salt Lake City, UT

84101

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Showing 1,118 reviews

February 10, 2026

the sales person who helped me order the car is not professional enough since he did not explain clearly seat options for new ordered car including captain seat and bench seat. More

by Wendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jayden Montoya
February 05, 2026

Service was good. Went to look at new vehicles. No one spoke to me. Looking at phones : ( More

by rlnorrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
n/a
Feb 05, 2026 -

Mark Miller Toyota responded

Thank you for taking the time to post a review, and we're very sorry that our sales staff didn't do a better job assisting you during your visit. We sure do appreciate your business and feedback, and thank you for making us aware of this situation.

February 04, 2026

I love this company! They always take care of me. What more can I say! More

by BBernhisel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell DeVoe
Feb 05, 2026 -

Mark Miller Toyota responded

Thank you so much for the review! We truly appreciate your business and feedback

February 02, 2026

The entire service process was efficient with no surprises. I would recommend Mark Miller Toyota to others requiring service on their Toyota. More

by msh3500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Feb 02, 2026 -

Mark Miller Toyota responded

Thank you so much for the review. We sure do appreciate your business and feedback.

January 31, 2026

The sales department is great but the service department is horrible I bought my Tacoma and my tundra from them the service was horrible for both vehicles I will never bro g my vehicle here for service ever More

by Warrenmain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clark
Feb 02, 2026 -

Mark Miller Toyota responded

Thank you for bringing this to our attention. I’m very sorry to hear about the condition your vehicle was returned in — that’s absolutely not the level of care or professionalism we expect from our team, and I understand how frustrating that would be. I did try to locate your visit in our system so we could look into what happened and see how we can make this right, but I wasn’t able to find a customer record matching the name on this review. We genuinely want the opportunity to review this with our service leadership and help resolve your concerns. If you’re willing, please reach out to us directly and ask to speak with a service manager so we can get the details of your visit and take care of this for you. You can call the dealership and request a manager, and we’ll do everything we can to address what happened and make things right. We appreciate you sharing this feedback and are truly sorry for the experience you had.

January 17, 2026

What a lovely and unusual used car buying experience. It helped that I knew what car I wanted and was willing to just pay their asking price, which was totally fair for a gold certified highlander. B More

by MRH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 19, 2026 -

Mark Miller Toyota responded

Thank you so much for the fantastic review! We're so grateful for the opportunity to help you with your new vehicle, and we sure do appreciate your feedback!

January 16, 2026

They try to up-sell you on everything. I asked for one item to be checked and they put the vehicle on a rack and went over the entire thing a tried to get me to pay for repairs I didn’t as More

by Ed.wehking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Jan 17, 2026 -

Mark Miller Toyota responded

Thank you for sharing your feedback. We’re sorry to hear that your visit felt frustrating, and we appreciate the opportunity to provide some clarity. When a vehicle is in our care, our technicians perform a complimentary multi-point inspection. This is not done to pressure customers into additional repairs, but rather to ensure transparency and to inform you of the overall condition and safety of your vehicle. Many customers appreciate knowing if there are items that may need attention now or in the future, even if they didn’t originally come in for those specific concerns, and we would be providing a disservice to allow things to go unchecked. That said, we absolutely respect that the final decision on any repair is always yours, and we never want our inspection process to feel like an upsell rather than helpful information. We’re sorry if this was not clearly communicated during your visit, and we’ll share your feedback with our service team to help ensure expectations are better set going forward. We appreciate you taking the time to leave a review and hope we have the opportunity to provide a more comfortable and transparent experience in the future.

January 14, 2026

Fast, Friendly service. Very accommodating and helpful. Went out of his way to move service along. Plenty satisfied with entire experience today. Service took about one ha More

by Doc Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Verbeck
Jan 14, 2026 -

Mark Miller Toyota responded

Thank you so much for taking the time to post a review. We sure do appreciate your business and feedback.

January 12, 2026

Very good except messaging me. Sales person was exceptional and very good at follow up More

by wljefferies
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo
Jan 13, 2026 -

Mark Miller Toyota responded

Thank you so much for the review! We appreciate your business and feedback.

December 29, 2025

Love Mark Miller Service! ! All of the service personnel are amazing and very helpful! Thanks! More

by Jkskold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Fajardo, Brian Payne, Russell DeVoe, Wendell McMullen, Brian Goodrich, Chris Reynolds, Brandon Verbeck
Dec 30, 2025 -

Mark Miller Toyota responded

Thank you so much for the review! We sure do appreciate your business and feedback!

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