Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mark Miller Toyota
Salt Lake City, UT
1,113 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,113 reviews
January 17, 2026
What a lovely and unusual used car buying experience. It helped that I knew what car I wanted and was willing to just pay their asking price, which was totally fair for a gold certified highlander. B It helped that I knew what car I wanted and was willing to just pay their asking price, which was totally fair for a gold certified highlander. But then they offered to help offset my travel expenses for picking the car up from out of state. I am sure it was a meaningless amount compared to their profit, but I am accustomed to the opposite from other dealerships--you think you have an agreed-upon price or fair offer under consideration but then they start giving you reasons why you should give them more money in an aggressive and even bullying manner. So even though I hope my Toyota lasts forever, this dealership has given me every reason to shop their cars again in the future in the need ever arises. They really ought to train other dealerships to treat customers so well. Only the dealership in Bozeman compares when it comes to having a straightforward and caring relationship with their customers. Every other dealership that I have ever had an encounter with really needs some Mark Miller Toyota training in how car buying ought to be! More
by MRH
Employees Worked With
Jacob
January 16, 2026
They try to up-sell you on everything. I asked for one item to be checked and they put the vehicle on a rack and went over the entire thing a tried to get me to pay for repairs I didn’t as I asked for one item to be checked and they put the vehicle on a rack and went over the entire thing a tried to get me to pay for repairs I didn’t ask them to check More
by Ed.wehking
Employees Worked With
Pedro
January 14, 2026
Fast, Friendly service. Very accommodating and helpful. Went out of his way to move service along. Plenty satisfied with entire experience today. Service took about one ha Very accommodating and helpful. Went out of his way to move service along. Plenty satisfied with entire experience today. Service took about one half of expected time. More
by Doc Taylor
Employees Worked With
Brandon Verbeck
December 29, 2025
Love Mark Miller Service! ! All of the service personnel are amazing and very helpful! Thanks! ! All of the service personnel are amazing and very helpful! Thanks! More
by Jkskold
Employees Worked With
Raymond Fajardo, Brian Payne, Russell DeVoe, Wendell McMullen, Brian Goodrich, Chris Reynolds, Brandon Verbeck
October 28, 2025
Very helpful, knowledgable staff—sales & finance. It was refreshing to have an experience where you were not pressured into buying a car. It was refreshing to have an experience where you were not pressured into buying a car. More
by Moose Nuggets
Employees Worked With
Mark Pugh, Lyle Mitchell
October 25, 2025
They were very helpful this time Gave me a very good deal on my trade in and didn’t make me choose a model that I didn’t want Ike the time before. Leah is our favorite salesperson that we have ever had deal on my trade in and didn’t make me choose a model that I didn’t want Ike the time before. Leah is our favorite salesperson that we have ever had and we have bought a lot of vehicles We love our Tacoma! More
by Wally
Employees Worked With
Leah
October 24, 2025
Mark Peck was our salesman. Greatest salesman I have ever had. Will buy from here again. Brian Payne is the service advisor. Greatest service advisor I have ever met. People lik Greatest salesman I have ever had. Will buy from here again. Brian Payne is the service advisor. Greatest service advisor I have ever met. People like this are what makes dealerships outstanding in every way. More
by poobahdan
Employees Worked With
Mark Peck, Brian Payne, Randy Mondragon, Mark Miller Toyota Concierge
October 19, 2025
Came in to buy my lease out and was there for 2 hours when I had an appointment. The finance person I work with was so rude and condescending. They never offered something to drink or see if I needed any when I had an appointment. The finance person I work with was so rude and condescending. They never offered something to drink or see if I needed anything. I would never refer anyone to this dealership. I had been with them for two leases and the service has completely declined over the years. I reached out 6 months before my lease was up and never heard anything until about 1 month before More
by Completelycandid
Employees Worked With
Shawn Borba
