
Mark Miller Subaru Midtown
Salt Lake City, UT
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1,224 Reviews of Mark Miller Subaru Midtown
Recall Service They were prompt at meeting me when I pulled up. Walked me inside to get necessary information , told me I found wait in lounge area and offered me c They were prompt at meeting me when I pulled up. Walked me inside to get necessary information , told me I found wait in lounge area and offered me coffee or water at no charge and said my car would be ready in about 40 minutes - right in time! More
Bleu and gang I can't help but recommend this place. Not only because I'm a dog lover and they have Bleu, but also Because they stick behind their quoted prices. I can't help but recommend this place. Not only because I'm a dog lover and they have Bleu, but also Because they stick behind their quoted prices. I was told my total was $65 only for them to ring me up and have it $20 more expensive. The service manager came by and made adjustments to the bill to reflect the total I was first given instead of explaining why I was misquoted. To me, that is superior customer service. Only thing I would recommend is giving customers a free car wash with their service and/or a quick vacuum. They have gained themselves a new customer for as long as I live in Utah! More
BUYER BEWARE OF FALSE ADVERTISING There are many positive reviews for Mark Miller Subaru, however, my experience has been negative and is getting worse by the hour. Mark Miller Subaru There are many positive reviews for Mark Miller Subaru, however, my experience has been negative and is getting worse by the hour. Mark Miller Subaru advertises a "2-Day money back guarantee." The day after I drove the purchased car, I informed them in writing that I wanted my money, and of course, my old car, returned. They sold my trade-in within the first 36 hours or less. One salesman said one day, the service mgr said "the second day." If you lure people into your dealership with the promise of a two day period to get your money back, why would you sell the purchaser's vehicle way inside that 2 day period? That was forcing me to take a vehicle I could not trust, which had obvious problems, which became apparent on day 2. The trust level dropped to nothing. I kept all correspondence in writing. Either they sold my car or not, but after downgrading it, sold it immediately? I won't be the victim of strong-arm sales tactics. I really thought Mark Miller Subaru was a cut above the rest. Turns out they are all sharks. BUYER BEWARE. More
Outstanding customer service and integrity! We highly recommend this dealership! Can't say enough about their customer service and integrity. Curtis was terrific with our transaction! We are fro We highly recommend this dealership! Can't say enough about their customer service and integrity. Curtis was terrific with our transaction! We are from out of town, and came in to purchase a car for our daughter at the university. They set her up with a used car and made the necessary repairs after their detailed inspection. They provided a loaner car until the car was ready after repairs and detailing. Top notch organization. More
Followup visit and software upgrade Service above and beyond the call of duty! They could not have made it any easier. They really know how to treat the customer. Mike Service above and beyond the call of duty! They could not have made it any easier. They really know how to treat the customer. Mike More
Excellent deakership Mark Miller's Subaru has fast, courteous service, a pleasant waiting room with free sida, a courteous car wash included in the price. I would alwa Mark Miller's Subaru has fast, courteous service, a pleasant waiting room with free sida, a courteous car wash included in the price. I would always prefer paying less for a oil change, but their prices are equivalent or possibly less than other Subaru dealers across the country. Also, there service dates are within a day or two of my call. (I just moved from Vermont where an appointment for an oil change had to be made 2 or 3 weeks in advance.) More
Purchase of a new car I recently purchased my sixth car at Mark Miller and that is because there is no pressure from the sales staff. I will continue to work with Mark Mill I recently purchased my sixth car at Mark Miller and that is because there is no pressure from the sales staff. I will continue to work with Mark Miller because the staff is wonderful. More
Continued Great Service Our Service Advisor - Tom - is the best. He has taken care of our cars for more years than we can remember and always provides the high level of servi Our Service Advisor - Tom - is the best. He has taken care of our cars for more years than we can remember and always provides the high level of service expected by the owners, and by us!!! More
Friendly Thank you for your great service! Everyone was helpful and appreciated. With service though, the work on my prior Subie was not thorough. I’ve had t Thank you for your great service! Everyone was helpful and appreciated. With service though, the work on my prior Subie was not thorough. I’ve had to return time and time again to get things taken care of. More
3rd purchase listened to my tales of woe after being rear-ended when stopped totaling my 2015 forester Carlos and Chet worked well as a team to get me into a new listened to my tales of woe after being rear-ended when stopped totaling my 2015 forester Carlos and Chet worked well as a team to get me into a new car More