
Mark Miller Subaru Midtown
Salt Lake City, UT
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1,223 Reviews of Mark Miller Subaru Midtown
I bought my 2015 Subaru Forster from Mark Miller Subaru and have always had it service by them as well. I had always been satisfied with the service work done on it - until today. I was charged $145 to adj and have always had it service by them as well. I had always been satisfied with the service work done on it - until today. I was charged $145 to adjust the parking brake; I looked it up online and cost estimates in the SLC area for this job ranged from $45-57. When I called to complain, the service manager (Tony) said the $145 charge included "diagnosis" and repair. I felt totally ripped off and will never return to Mark Miller Subaru again. Not for repairs, not for purchase. They lost me as a customer forever. No way it took an hour to diagnose and repair - this was a simple adjustment of the parking brake cable. More
We had our Subaru Forester towed here after a high-speed blowout on I-15 and I can't say enough good things about the service we received. Braden in the Repairs department diagnosed the cause of the blowout blowout on I-15 and I can't say enough good things about the service we received. Braden in the Repairs department diagnosed the cause of the blowout, checked the axle and undercarriage for other problems, and had us back on the road in less than two hours. This kind of considerate, skillful service is so rare and so important. I would highly recommend this dealership. More
This dealership is the best, and Curtis was fabulous to work with! So grateful to have had a positive interaction when buying a car; zero pushiness, zero condescending comments, zero uneasy feelings whatso work with! So grateful to have had a positive interaction when buying a car; zero pushiness, zero condescending comments, zero uneasy feelings whatsoever. We will never buy a car from anywhere/anyone else! Thanks, Curtis! More
It was an absolute pleasure to purchase a vehicle from Mark Miller Subaru. They were able to accommodate all my request and performed the service with a smile. Mark Miller Subaru. They were able to accommodate all my request and performed the service with a smile. More
Service has always caused anxiety… what’s going to need repairs, how much, etc.. We never look forward to the experience, but Alex Cosma helped alleviate and answer our concerns. Yes, there were needed rep repairs, how much, etc.. We never look forward to the experience, but Alex Cosma helped alleviate and answer our concerns. Yes, there were needed repairs and service, but Alex was professional and did all he could to get our daughter’s Crosstrek running like new. We have two Subarus and will definitely come back here for our vehicle needs. More
Tony has helped us buy 3 different vehicles, and each experience was a pleasure. I'll buy from him again. Even living in a different state, Tony gets it done over the phone and then all I have to do is e experience was a pleasure. I'll buy from him again. Even living in a different state, Tony gets it done over the phone and then all I have to do is either meet them half way, or take a trip down to SLC and pick up my vehicle and turn in my trade in. He's great and I highly recommend him and the dealership. Every vehicle we've purchased has been fantastic, both new and used. More
Curtis has been our go to person at this place ever since we joined the Subaru family. Great experience working with him in a no pressure sales environment. Not everything may fit my budget always but they r we joined the Subaru family. Great experience working with him in a no pressure sales environment. Not everything may fit my budget always but they respect that. More
Tony was great! He wasn't pushy at all and helped me get the best deal possible. This was my first time ever buying a car and he made everything make sense. Which model of vehicle to get and necessary extra the best deal possible. This was my first time ever buying a car and he made everything make sense. Which model of vehicle to get and necessary extras to add (windshield protection) was easy to understand and I didn't feel like he was pushing unnecessary things to just make more money. The fact that he tried to help me get discounts and the best deal possible for me sealed the deal. It showed honesty and integrity. The finance person, John (I believe), was fantastic as well. Subaru vehicles are high quality! The 2021 Crosstrek had the smoothest ride out of the 8 other cars I test drove at other dealerships. Mark Miller gave off a vibe of honesty and quality. That's why I kept coming back after looking at other cars at other dealerships. I honestly believe I will be a lifelong Subaru customer, and as long as I'm in Utah, I will be a Mark Miller customer! More
Great experience with Curtis Holt. Very professional and friendly. No pressure experience, best car buying experience. By far exceeded my expectations. I highly recommend him. 5 gold stars! friendly. No pressure experience, best car buying experience. By far exceeded my expectations. I highly recommend him. 5 gold stars! More
Ive enjoyed my sales and service and online interactions with everyone at MM Suburu and would recommend the dealership to fiends and family. 25 words! with everyone at MM Suburu and would recommend the dealership to fiends and family. 25 words! More