Mark Miller Subaru Midtown

Exceptional customer service courtesy of Mr. Brian Naylor. He always makes sure all our needs are met. I can't say enough about employees who strive for 100% customer satisfaction. Brian Naylor. He always makes sure all our needs are met. I can't say enough about employees who strive for 100% customer satisfaction. More

Had our Subaru towed in because the timing belt broke. Service manager told us it would need a new motor. When the timing belt breaks it ruins the motor. After being jacked around for 3 months, trying Service manager told us it would need a new motor. When the timing belt breaks it ruins the motor. After being jacked around for 3 months, trying to get to a point for repair. First is was going to be 12,000.00 then they said it had after market parts on it and they would not warranty it. They said the only way they would fix it is if we put it back to stock. Now the price tage went up more. After 3 months we contacted a performance shop and they told us to get your shop to replace the belt. Then see what happens. They did that and it runs.. This is after we spent 2500.00 in uber, lyft and paying friends gas for running us around for 3 months. Then to top it off they charged $1200.00 about 300.00 more than they told us. There is much more. Right now we need some compensation for what we are out. Would love to meet with manager. Thanks Brokecustomer More

When took in to be serviced caused damage to body. Basically called me a liar & wouldn’t pay to fix Basically called me a liar & wouldn’t pay to fix More

I bought my 2015 Subaru Forster from Mark Miller Subaru and have always had it service by them as well. I had always been satisfied with the service work done on it - until today. I was charged $145 to adj and have always had it service by them as well. I had always been satisfied with the service work done on it - until today. I was charged $145 to adjust the parking brake; I looked it up online and cost estimates in the SLC area for this job ranged from $45-57. When I called to complain, the service manager (Tony) said the $145 charge included "diagnosis" and repair. I felt totally ripped off and will never return to Mark Miller Subaru again. Not for repairs, not for purchase. They lost me as a customer forever. No way it took an hour to diagnose and repair - this was a simple adjustment of the parking brake cable. More

We had our Subaru Forester towed here after a high-speed blowout on I-15 and I can't say enough good things about the service we received. Braden in the Repairs department diagnosed the cause of the blowout blowout on I-15 and I can't say enough good things about the service we received. Braden in the Repairs department diagnosed the cause of the blowout, checked the axle and undercarriage for other problems, and had us back on the road in less than two hours. This kind of considerate, skillful service is so rare and so important. I would highly recommend this dealership. More

This dealership is the best, and Curtis was fabulous to work with! So grateful to have had a positive interaction when buying a car; zero pushiness, zero condescending comments, zero uneasy feelings whatso work with! So grateful to have had a positive interaction when buying a car; zero pushiness, zero condescending comments, zero uneasy feelings whatsoever. We will never buy a car from anywhere/anyone else! Thanks, Curtis! More

It was an absolute pleasure to purchase a vehicle from Mark Miller Subaru. They were able to accommodate all my request and performed the service with a smile. Mark Miller Subaru. They were able to accommodate all my request and performed the service with a smile. More