
Mark Miller Subaru Midtown
Salt Lake City, UT
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1,224 Reviews of Mark Miller Subaru Midtown
Very Happy with Service and Employee Kevin Christensen Our service issue was fixed as expected and was covered under the warranty we purchased with the car last year. Very satisfied with the service we re Our service issue was fixed as expected and was covered under the warranty we purchased with the car last year. Very satisfied with the service we received. I was also very impressed by, and happy with, the service rep, Kevin Christensen. He was very friendly, polite, professional, worse a mask each time I saw him, and seemed honest. Fine young man. Treat him well. I don't have a big gripe about other reps we've had in the past, but none have measured up to Kevin. More
Above and Beyond When I needed to have some warranty work done on my car the dealership was very easy to work with. They came and picked up my car and left me a loane When I needed to have some warranty work done on my car the dealership was very easy to work with. They came and picked up my car and left me a loaner while my car was being repaired. It only took a day and they brought my car back and picked up the loaner. I didn't have to spend any time driving to the dealership or waiting for help. I couldn't be happier! More
Dealt with Marty and Dimitri both were helpful and professional and service was completed satisfactorily replacing our airbags and in a timely manner. Thank you for your service especially coming to o professional and service was completed satisfactorily replacing our airbags and in a timely manner. Thank you for your service especially coming to our home to do the work. More
Fast, no pressure sales experience After several weeks of searching for a car that fit our particular needs, had the features we wanted at the price we were willing to pay, we were near After several weeks of searching for a car that fit our particular needs, had the features we wanted at the price we were willing to pay, we were nearly ready to give up. Deciding to look at brands we never considered before, we found a 2017 Subaru Outback Limited 3.6R online. After talking with Paul Whitehead by phone and email, we made the hour trip to Mark Miller Subaru. They had the car waiting for us, we test drove it with zero pressure and agreed to the trade offered on our old car, all in less than half an hour. Paul was great to work with. We’ve never had such a smooth, stress free car buying experience. More
Previously owned Outback I just purchased a previously owned Outback. I decided to get the 3.6 engine. This engine makes a big difference. The sales staff (Alex) did a gr I just purchased a previously owned Outback. I decided to get the 3.6 engine. This engine makes a big difference. The sales staff (Alex) did a great job. More
Efficient, friendly, fair, professional ! Curtis and Jerry gave me their full attention and were the best. Everything was well-explained, and the process was fast and easy ! Of course the ca Curtis and Jerry gave me their full attention and were the best. Everything was well-explained, and the process was fast and easy ! Of course the cars sell themselves, but this dealership and service center are top-notch ! No pressure :-) More
As expected after 20 plus years with Mark Miller Subaru. Funny that I got a Starlink alert about low tire pressure in Outback which my wife was out driving. Aired up right rear tire that had slow leak and br Funny that I got a Starlink alert about low tire pressure in Outback which my wife was out driving. Aired up right rear tire that had slow leak and brought in to Mark Miller. Service guys fixed it and found the tire only had three nails in it. Weird that it lost no air on drive down from Park City. More
Easy sales, good service Nothing to complain about with this dealership. We got a good price for a new car, and service has always been fast, friendly and reasonably priced. Nothing to complain about with this dealership. We got a good price for a new car, and service has always been fast, friendly and reasonably priced. The most recent service visit was for Subaru recalls. The service folks found an unrelated issue that I'm confident was legitimate - not trying to make money. More
First Visit First visit to the shop (and first purchase from Mark Miller). Before I give my review, I do like the customer focus attitude of the staff. I'll giv First visit to the shop (and first purchase from Mark Miller). Before I give my review, I do like the customer focus attitude of the staff. I'll give you a review of the service and a couple of nits on the Forester itself. Booked online for the 12K work ... when we got there the price was higher than quoted ($107 vs $78).. Service matched the price, but I had to ask.. Did have a warranty issue with the sunroof that will intermittently not open or close. Happened 3 times to my wife and once for me. Not great when weather turns bad and you can't close it. (so far turning the car off/on will get it to work -- but, if it starts raining/snowing that mean pulling over to do that.) Shop was unable to figure out why it is happening. Annoyances with on the car -- maybe you can give feedback to Subaru: - After turning the car off, the steering wheel can lockup if the wheel is turned. Have to turn the wheel to be able to turn the key. My wife is not strong enough to get the wheel turned and I've had to do it for her. This included driving from Park City down to Salt Lake because she was stuck. Service tech said there is nothing you can do about it because it's a 'safety issue'. - If the radio is turned off, it still comes on when the car is started. Understand that Subaru is looking at a fix for this. - Have the key open all the car doors with a single click of the button. Wife is annoyed enough, especially with the sunroof and steering wheel issues, that she's ready to trade it for a different brand. I'm not there yet. More
Easy and efficient They made it easy to find exactly the car I wanted. I liked that the price was stated and I didn't need to haggle. They made it easy to find exactly the car I wanted. I liked that the price was stated and I didn't need to haggle. More