Mark Miller Subaru Midtown
Salt Lake City, UT
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1,219 Reviews of Mark Miller Subaru Midtown
Efficient, friendly, fair, professional ! Curtis and Jerry gave me their full attention and were the best. Everything was well-explained, and the process was fast and easy ! Of course the ca Curtis and Jerry gave me their full attention and were the best. Everything was well-explained, and the process was fast and easy ! Of course the cars sell themselves, but this dealership and service center are top-notch ! No pressure :-) More
As expected after 20 plus years with Mark Miller Subaru. Funny that I got a Starlink alert about low tire pressure in Outback which my wife was out driving. Aired up right rear tire that had slow leak and br Funny that I got a Starlink alert about low tire pressure in Outback which my wife was out driving. Aired up right rear tire that had slow leak and brought in to Mark Miller. Service guys fixed it and found the tire only had three nails in it. Weird that it lost no air on drive down from Park City. More
Easy sales, good service Nothing to complain about with this dealership. We got a good price for a new car, and service has always been fast, friendly and reasonably priced. Nothing to complain about with this dealership. We got a good price for a new car, and service has always been fast, friendly and reasonably priced. The most recent service visit was for Subaru recalls. The service folks found an unrelated issue that I'm confident was legitimate - not trying to make money. More
First Visit First visit to the shop (and first purchase from Mark Miller). Before I give my review, I do like the customer focus attitude of the staff. I'll giv First visit to the shop (and first purchase from Mark Miller). Before I give my review, I do like the customer focus attitude of the staff. I'll give you a review of the service and a couple of nits on the Forester itself. Booked online for the 12K work ... when we got there the price was higher than quoted ($107 vs $78).. Service matched the price, but I had to ask.. Did have a warranty issue with the sunroof that will intermittently not open or close. Happened 3 times to my wife and once for me. Not great when weather turns bad and you can't close it. (so far turning the car off/on will get it to work -- but, if it starts raining/snowing that mean pulling over to do that.) Shop was unable to figure out why it is happening. Annoyances with on the car -- maybe you can give feedback to Subaru: - After turning the car off, the steering wheel can lockup if the wheel is turned. Have to turn the wheel to be able to turn the key. My wife is not strong enough to get the wheel turned and I've had to do it for her. This included driving from Park City down to Salt Lake because she was stuck. Service tech said there is nothing you can do about it because it's a 'safety issue'. - If the radio is turned off, it still comes on when the car is started. Understand that Subaru is looking at a fix for this. - Have the key open all the car doors with a single click of the button. Wife is annoyed enough, especially with the sunroof and steering wheel issues, that she's ready to trade it for a different brand. I'm not there yet. More
Easy and efficient They made it easy to find exactly the car I wanted. I liked that the price was stated and I didn't need to haggle. They made it easy to find exactly the car I wanted. I liked that the price was stated and I didn't need to haggle. More
Had problems with Emission test Car wouldn't pass emission test, but your people were able to figure out the problem and get it passed. Thank you! They showed me how to turn the pa Car wouldn't pass emission test, but your people were able to figure out the problem and get it passed. Thank you! They showed me how to turn the parking lights off, which is what was draining the battery. More
Always awesome! The service department exceeds my expectations again and again. The only thing I don’t like is having to call a call center for appointments. That per The service department exceeds my expectations again and again. The only thing I don’t like is having to call a call center for appointments. That person doesn’t have my car history and want I need. More
friendly Kevin was friendly and kept me informed regarding the progress of the work that was being done on my car which was a tire rotation and recall. Kevin was friendly and kept me informed regarding the progress of the work that was being done on my car which was a tire rotation and recall. More
Found them on line, looking for a used forester. Immediately liked their philosophy and that they planted a tree for every car sold! Then, they wore masks and to Covid-19 seriously so I felt safe. G Immediately liked their philosophy and that they planted a tree for every car sold! Then, they wore masks and to Covid-19 seriously so I felt safe. Great experience. More