Mark Miller Subaru Midtown
Salt Lake City, UT
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1,219 Reviews of Mark Miller Subaru Midtown
I worked with both Kurt Moyer and Lee Morin in the internet sales department and they were great. They kept in contact with me via email and phone calls, but were never annoying or overly persistent. internet sales department and they were great. They kept in contact with me via email and phone calls, but were never annoying or overly persistent. I appreciated that they did keep in touch. I never felt any pressure and really enjoyed picking out my new XV Crosstrek. I believe they gave me honest advice and dealt fairly with me. I feel like I can contact them any time for additional questions or concerns as I get used to my fabulous new car! More
I HATE care shopping because I do not like the high pressure sales approach and it seems that is the way care salesman usually work. I had the best experience at Midtown. All the salesman there were so pressure sales approach and it seems that is the way care salesman usually work. I had the best experience at Midtown. All the salesman there were so helpful. It told them I did not want to buy that day and they showed me what I wanted to see answered all questions and let me go without pressuring me. I went to several other dealerships that day trying to shop the price. Not only did they have the best price they were so friendly I ended up going back there to buy my car. My husband was equally as impressed and has referred friends to them. Very happy with our experience. Kurt Moyer and Lee Morin were really great. More
I came into this dealership looking for the new 2013 Crosstrek and Impreza. I waited ten full minutes with another customer at the front desk before someone came over to ask if we needed help. This was Crosstrek and Impreza. I waited ten full minutes with another customer at the front desk before someone came over to ask if we needed help. This was middle of a Tuesday afternoon and not very busy. They told me that it would be weeks before the Crosstrek would be available to test drive. They had one on the lot but told me it was not available to drive - just sitting on the lot for "show". They also told me that no other dealerships had them. I later called Nate Wade and Mark Miller South Towne to find several Crosstreks in stock. I drove the Impreza without a sales person with me (they were truly determined to not take care of any customers that day). I liked the Impreza OK but preferred a bigger car - like the Crosstrek. I asked them to call me when one becomes available, and oddly enough, a different sales person told me that one would be available in couple of days at that dealership. At the end of the visit, I asked about the $25 Starbucks gift card they were giving away for coming in, and I was told that one would be mailed to me. It's been over a month, and I have not received the gift card. Needless to say, they never called me back to follow up with the new Crosstreks... I did get to test drive the Crosstrek at Nate Wade and had a fantastic experience from email to end of visit. More
I have never visited a dealership for service where the customer service was this good. Every employee that was within 10 feet of me asked if there was anything they could help me with. The facility was as customer service was this good. Every employee that was within 10 feet of me asked if there was anything they could help me with. The facility was as clean as the Univ. Medical Center. I will make it a point to have routine service done when in SLC at Mark Miller and it will be the first place I go for my new Subaru. I would rate them with Orvis the best in the land for customer service. More
Excellent service staff took care of factory defect. Wonderful food service manager Jason Greer made service wait a breeze. Thanks Mr. Greer! Will denfinatley be back! Wonderful food service manager Jason Greer made service wait a breeze. Thanks Mr. Greer! Will denfinatley be back! More
The staff was very helpful, prompt, and professional. I never felt the urge to buy simply because of pushy, enthusiastic salesmanship. All of my questions, concerns, and random queries were answered and t never felt the urge to buy simply because of pushy, enthusiastic salesmanship. All of my questions, concerns, and random queries were answered and taken seriously. from the momens I spoke with each person on the sales team, I felt comfortable. If I had a choice, I'd always buy from mark miller midtown. Thanks for everything!! More
I hit a deer on the way to work with my old 2002 Camry, an incident that expedited my need for a new car. I went through TrueCar to look for a new 2012 Subaru Outback, selected my options and sent in my r an incident that expedited my need for a new car. I went through TrueCar to look for a new 2012 Subaru Outback, selected my options and sent in my request. Within minutes, Kurt Moyer responded with the vehicle that met my specifications. Other dealers in the area responded in a much more generic fashion. Kurt sent a very thorough out-the-door breakdown on the price, processed my financing, and ordered additional options that I requested. In a couple of days, I took the 300 mile trip to pick up my car from Mark Miller Mid-town. Josh Gathercole showed me my new Suby, impeccably prepared, my additional requested options professionally installed. I have purchased a few new cars in my lifetime, and one request I usually get from the salesman is to give them outstanding reviews across the board to improve the dealership’s standing. Josh told me just to be honest and note any problems that occurred because they would like to know what they can improve upon. I have been a lifelong Toyota customer, but after my purchasing experience with my daughter’s Legacy and my new Outback, Subaru and Mark Miller Mid-town have made the conversion to Subaru complete, and I now know where to buy one. Arthur Meunier Lander, Wyoming More
What a wonderful buying experience I have just had! After my local Subaru dealer said they would have to order the car I wanted and it would take 6 to 8 weeks to come in, I began looking on the interne After my local Subaru dealer said they would have to order the car I wanted and it would take 6 to 8 weeks to come in, I began looking on the internet at Subaru dealers and stumbled upon Mark Miller in Salt Lake City. They had the very car I wanted coming in so I connected with their internet sales people. I have to admit, I was a little hesitant to buy a car online but I thought I would give it a try. Josh Gathercole was my contact. He emailed me back immediately with all the details I needed and without any hassle I bought a car-just like that! Josh has been wonderful at keeping me informed of everything I needed to know about the car. He responds quickly and thoroughly with answers. By the end of the transaction I wanted to adopt him as the son I never had ---that is how honest and sincere I believe he is. I now have my new car and it is everything I wanted. I highly recommend this dealership and its internet sales staff! Josh, thank you for making this a hassle free, fair transaction. You may have taught and old dog a new trick-buying cars on the internet at Mark Miller. More
I started the car buying process online, requesting quotes from several different dealerships. I got emails back from all of them, and ended up communicating mostly with Josh and Kurt from Internet Sa quotes from several different dealerships. I got emails back from all of them, and ended up communicating mostly with Josh and Kurt from Internet Sales at Mark Miller Subaru. They were really prompt in responding to my emails, and offered great information. Ultimately, the ease of talking to someone at the dealership and having information readily available was what made me buy from them. The actual buying experience was awesome. I had to preorder my car, but when it arrived the purchasing process was simple and very personable. Overall, I'm thrilled with the vehicle and dealership as a whole. More
I looked, test drove and bought a deep cherry pearl impreza! Steve was very pleasant and knowledgeable to work with. Answered all questions. My whole family has subarus. impreza! Steve was very pleasant and knowledgeable to work with. Answered all questions. My whole family has subarus. More