Mark Miller Subaru Midtown

I brought my car in, without an appointment for mtce I brought my car in for maintenance. I did not have an appointment, but as soon as I pulled up to the bay Juan Romero was right there to listen to my I brought my car in for maintenance. I did not have an appointment, but as soon as I pulled up to the bay Juan Romero was right there to listen to my needs. He explained to me what would be done. My battery had died, and car was jumped off. As a result, my back gate would not work. I also needed an oil change too. Juan came in to the waiting room at each step of the way to tell me the status of my car. I did not have to wait very long at all. Mori Ortiz performed the work on my car. I was very pleased at Mr Romero's professionalism. The waiting room is nice. My car was washed, even the mats on the inside. I was very happy with the experience! The work done was all under warranty. I was very pleased about that! More

Covered up knowledge of previous repairs I read all of the amazing reviews for Mark Miller Subaru and they were overwhelmingly positive. So I went to their dealership and worked with a couple I read all of the amazing reviews for Mark Miller Subaru and they were overwhelmingly positive. So I went to their dealership and worked with a couple sales people that I really liked. They were kind, attentive and professional. I purchased my vehicle from them and as soon as I got home learned that the passenger sliding door was very hard to open and close. They took it back and "fixed" it for me and provided a rental. I thought they were a great dealership. But the door soon had issues again and I just tried to ignore it and chalk it up to buying a used car. But recently my vehicle was hit while parked and I had to take it in to get a new bumper. I decided to ask the body shop if it would be an easy fix for them to get my door in better working order. Within seconds of looking they informed me that there had clearly been work done on the door. After looking closer at my vehicle to do the repairs they said there was evidence of repairs underneath the vehicle and on the back lift gate. So... I had been sold a vehicle with a clean title, carfax and accident history that was not actually any of those things. So either the mechanics at Mark Miller Subaru are not good enough at their job to spot repair work that another shop could see in seconds... or they lied and covered up the work they could tell had been done just because it hadn't been reported on the carfax. I am very frustrated and unhappy that i was lied to and deceived by someone at Mark Miller Subaru. I contacted them again with my new knowledge... they said absolutely nothing about covering up repairs that were done and just said I could bring it in and they would "see what they can do" with no promise of actually fixing it. It 's very inconvenient to drive an hour to their dealership while taking care of 3 small children when there is no promise that they will take care of the problem. And here I am stuck with a vehicle that is not worth nearly as much as I paid because it has indeed been in some sort of accident and had plenty of repairs done. I would not trust this dealership with a used car. If you are not going brand new, then look elsewhere. More

30,000 service Pleasant experience. On line appointment easy and location in SLC easy to find off of I 80 exit State Street. Estimate time of work was correct. Ad Pleasant experience. On line appointment easy and location in SLC easy to find off of I 80 exit State Street. Estimate time of work was correct. Advisor very nice. Good coffee More

Excellent Car Buying Experience I worked with Dylan Head to find my new car and he did an excellent job helping me. Very friendly, fast and helpful. I felt lke I was well taken care I worked with Dylan Head to find my new car and he did an excellent job helping me. Very friendly, fast and helpful. I felt lke I was well taken care of. I love my new car! Thank you for the great experience. More

Great experience Everything went well. I would send friends and family to you. I have bought here in the past and was very satisfied, that is why I returned. Everything went well. I would send friends and family to you. I have bought here in the past and was very satisfied, that is why I returned. More

very satisfactory and done in a timely fashion I was in for a 6000 mile check which included an oil change and overall inspection. The work was done quickly and efficiently and I was in and out in I was in for a 6000 mile check which included an oil change and overall inspection. The work was done quickly and efficiently and I was in and out in about 30 minutes. Friendly and impeccable service. Thank-you More

Quick and Easy True Car pricing made this a quick and no hassle transaction. Everyone was welcoming, friendly, courteous and knowledgable. Thanks to Dylan Head for t True Car pricing made this a quick and no hassle transaction. Everyone was welcoming, friendly, courteous and knowledgable. Thanks to Dylan Head for the great service! More

2000 outback ac not working Pleasure working with Brad Swensen the service writer. Had to order new compressor and expansion valve. Nice shuttle service with Greg the shuttle d Pleasure working with Brad Swensen the service writer. Had to order new compressor and expansion valve. Nice shuttle service with Greg the shuttle driver. Car seems to run smoother and ac works great. More

Best experience with a dealer I've ever had. They were kind, courteous and never once made me feel like I was being talked down to. They worked with my bank to get me a better rate, without me ev They were kind, courteous and never once made me feel like I was being talked down to. They worked with my bank to get me a better rate, without me even asking. They even helped me clean my car out so I could switch everything over to the new one. I'll never buy a subaru anywhere else. They are my new go to. More

Great Experience Wonderful sales and service staff. Very quick process. In and out in under 2 hours! Felt as we were treated like the most important folks in the stor Wonderful sales and service staff. Very quick process. In and out in under 2 hours! Felt as we were treated like the most important folks in the store. No complaints! More