Mark Kia - Service Center

Excellent service is an understatement. I was very pleased. Excellent service is an understatement. I was very pleased.Excellent service is an understatement. I was very pleased. pleased. Excellent service is an understatement. I was very pleased.Excellent service is an understatement. I was very pleased. More

Excellent service as always. Everything explained to me, no pushing to something I didn’t want. Going there for about ten years and never disappointed no pushing to something I didn’t want. Going there for about ten years and never disappointed More

Thankful I’m new to coming to Mark Kia and so thankful for all that Jasmine did to take care of me! She cares for her customers! Thank you so much Jasmine! I’m new to coming to Mark Kia and so thankful for all that Jasmine did to take care of me! She cares for her customers! Thank you so much Jasmine! More

Dealership is great when you first buy a vehicle. If you buy a used vehicle they throw in all these extra perks that they never honor. Such as tires for life. They are very strict on the tread rule regardle buy a used vehicle they throw in all these extra perks that they never honor. Such as tires for life. They are very strict on the tread rule regardless of tire damage and your safety. I mean it’s pretty ridiculous that they refuse to replace the tires that they promise you in writing if the tread isn’t a a dangerously low level. For me they replaced two and told me the next two would be replaced when I came back. Well I came back and they continued to refuse the replacement. I mean think the situation through. You’re going to be doing them eventually it’s not like you’re going to loose money since they’re going to get done anyways. So long story short don’t let them win you over with these extra perks that they never fulfill. If you can’t tell. This Review is about how they don’t honor their little extra perks and promises. Also. Don’t put a manager in a management position if they can’t move pieces around to keep customers happy and if they have zero customer service skills More

Great Service Brought my Stinger in to get looked at. Was able to get a loaner car with no issues. Have tires for life on this vehicle & did get 2 new rear tires du Brought my Stinger in to get looked at. Was able to get a loaner car with no issues. Have tires for life on this vehicle & did get 2 new rear tires during the visit. More

Friendly, easy going, great customer service Mark Kia is always a very busy place continuous yet that does not stop the employee’s being amazingly friendly respectful professional & very understa Mark Kia is always a very busy place continuous yet that does not stop the employee’s being amazingly friendly respectful professional & very understanding group of people to work with Best Service ever today well getting my car serviced Thank you y’all More

Service nightmare Kept me waiting for 3 hours for and oil change and software update recall, (that took .03 hours, on paper work), then called my work number and left Kept me waiting for 3 hours for and oil change and software update recall, (that took .03 hours, on paper work), then called my work number and left a message when I was sitting in the customer lounge. Service at this dealer has gone downhill. More

Everything is so easy at this dealership: easy to make appointment, easy drop-off, comfortable waiting area. I waited for my car to be finished and it was done well ahead of the estimated time. Couldn’t b appointment, easy drop-off, comfortable waiting area. I waited for my car to be finished and it was done well ahead of the estimated time. Couldn’t be happier! More

Brandi is awesome. The service team provides world class service. I’ve been to other Kia dealers and none measure up to Mark Kia.they go above and beyond. service. I’ve been to other Kia dealers and none measure up to Mark Kia.they go above and beyond. More

Home base Mark Kia truly has been my home base for service related items for my car since I bought it in 2012! I have always had faith in their recommendations Mark Kia truly has been my home base for service related items for my car since I bought it in 2012! I have always had faith in their recommendations and never felt they were pushing a non needed service repair! Thank you for my years of good and honest service advice More