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Mark Kia - Service Center

Scottsdale, AZ

4.8
287 Reviews

287 Reviews of Mark Kia - Service Center

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September 25, 2024

Great place great service and great people working there. You’ll be very happy with the service you get. More

by gelco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Brought my Sportage in for an alignment. Check in process was seamless- very professional people all the way. Shout out to my Service Advisor Brian! Told me it would take 90-120 minutes b More

by Mikegocats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Johnson
September 17, 2024

I used the service department for my first check in at 3,000 miles. Efficient and courteous. Chad was grwat. More

by reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad in service
September 11, 2024

First time using the service dept since we purchased the car. I was very impressed with their efficiency, friendly attitude, and amenities. They had everything done in 40 minutes. More

by bbreno1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Nelson
Sep 11, 2024 -

bbreno1999 responded

Very pleased

August 20, 2024

Mark Kia is a exceptional dealership. Service techs are professional & courteous. They keep you up to date on process of work. Josh did great job on most recent visit. More

by hookedputt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service on this visit. Jose was also exceptional on many previous occasions.
August 07, 2024

After having a engine failure on my 2017 Sportage last month, I called Mark Kia and related the problem to Mike Zaccardo in the service department. He was able to resolve the problem for me by obtaining a More

by Don
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zaccardo
July 29, 2024

Laura Hernandez was on her game, she had me in at 8am and was out by 9. Thanks Laura. More

by mgerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hernandez
July 27, 2024

Mike was very helpful and checked me in right away. He kept me informed on the status, as well. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zaccardo
July 24, 2024

I had a vehicle service appointment set up in the late afternoon after work on Wednesday July 10th for my 2018 Kia Optima; had the oil and filter changed, tires rotated and filled, had the latest anti-the More

by Dominico A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Schafer (Advisor)
July 24, 2024

Always very helpful. Appointments are on time. They give you a real estimate of how long your service will take if waiting. I always bring my computer and work. WiFi More

by Apturner38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lee in service dept. 5 stars!