274 Reviews of Mark Kia - Service Center
Great customer service. Jasmine the service Rep kept me informed from start to finish. Highly recommend Jasmine the service Rep kept me informed from start to finish. Highly recommend More
When I dropped my car off on Sunday with no appointment Andrew Lozano in sales was great in helping me out. Bryan my service rep was excellent in taking care of my needs & kept me informed. Andrew Lozano in sales was great in helping me out. Bryan my service rep was excellent in taking care of my needs & kept me informed. More
Professional, courteous and very customer oriented Laura especially!! A refreshing experience considering today’s World negative attitudes about the customer I will probably just drop in for a cup of co especially!! A refreshing experience considering today’s World negative attitudes about the customer I will probably just drop in for a cup of coffee and say thanks again! More
A few weeks ago I bought a used car from DeMarko at Mark Kia. Unfortunately I couldn’t drive off with it because it had to be inspected but DeMarko was awesome with keeping me updated on the status and chec Kia. Unfortunately I couldn’t drive off with it because it had to be inspected but DeMarko was awesome with keeping me updated on the status and check in with me nearly everyday. He was very patient and always willing to explain certain things I didn’t quite understand, I would certainly recommend anyone in search of a vehicle to work with DeMarko! And for the service department I highly recommend working with Brian as a service advisor because he’s kind, knowledgeable and is willing to go above and beyond to help assist you. It was a pleasure working with both DeMarko and Brian! More
Derrick Gradijan and Mark Kia went above and beyond to get me into my new Kia Soul. I couldn’t be happier with the overall experience and customer service I received at Mark Kia. I highly recommend this d get me into my new Kia Soul. I couldn’t be happier with the overall experience and customer service I received at Mark Kia. I highly recommend this dealer and Derrick Gradijan for all your car buying needs. Special thanks to Johnny Borboa and Dave in finance as well. Thanks Mark Kia 👍 More
Untruthful. Pushy. Deceiving. Abrasive. Once we stood up for ourselves and wouldn’t finance 18,000 for 6 years at 600 a month the customer service went out the w Pushy. Deceiving. Abrasive. Once we stood up for ourselves and wouldn’t finance 18,000 for 6 years at 600 a month the customer service went out the window. We ended up financing for 5 years at almost half the price. They will not walk you through the app that you have to buy with the car. They will not take off the OPTIONAL key protection plus. And you’ll pay 3x the normal amount for ceramic tint. More