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Mark Kia - Service Center

Scottsdale, AZ

4.9
274 Reviews

274 Reviews of Mark Kia - Service Center

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September 11, 2024

First time using the service dept since we purchased the car. I was very impressed with their efficiency, friendly attitude, and amenities. They had everything done in 40 minutes. More

by bbreno1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Nelson
Sep 11, 2024 -

bbreno1999 responded

Very pleased

August 20, 2024

Mark Kia is a exceptional dealership. Service techs are professional & courteous. They keep you up to date on process of work. Josh did great job on most recent visit. More

by hookedputt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in service on this visit. Jose was also exceptional on many previous occasions.
August 07, 2024

After having a engine failure on my 2017 Sportage last month, I called Mark Kia and related the problem to Mike Zaccardo in the service department. He was able to resolve the problem for me by obtaining a More

by Don
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zaccardo
July 29, 2024

Laura Hernandez was on her game, she had me in at 8am and was out by 9. Thanks Laura. More

by mgerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hernandez
July 27, 2024

Mike was very helpful and checked me in right away. He kept me informed on the status, as well. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zaccardo
July 24, 2024

I had a vehicle service appointment set up in the late afternoon after work on Wednesday July 10th for my 2018 Kia Optima; had the oil and filter changed, tires rotated and filled, had the latest anti-the More

by Dominico A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Schafer (Advisor)
July 24, 2024

Always very helpful. Appointments are on time. They give you a real estimate of how long your service will take if waiting. I always bring my computer and work. WiFi More

by Apturner38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lee in service dept. 5 stars!
July 21, 2024

Bryan has treated me well and takes care of my car and keeps me updated while at the dealership! More

by gwpug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan in service department!
July 13, 2024

Jose greeted me in the drive line and answered all my questions for my first service on my Sportage. Wait time was used to cruise the new car lot. Very happy with service and scheduled appointment time. More

by Ed Arroyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
June 28, 2024

Vary nice place and the people are just as great awesome awesomeness awesome possum sauce More

by mikishea alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Belsanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Malvestuto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Lemon III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Stonestreet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Borboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone
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