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Mark Kia - Service Center

Scottsdale, AZ

4.9
281 Reviews

281 Reviews of Mark Kia - Service Center

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July 24, 2018

Great customer service This dealership has been amazing. It has great customer service. They always make sure that my experience is great. I love that they have a courtesy s More

by Mia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2018

Service Advisor Gives Outstanding Service The communication skills and sincerity of Mark Kia’s Service Advisor (Tyler) was very impressive. He made me feel welcome immediately and listened to More

by AZKiaOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
June 20, 2018

Upset... I have purchased 3 vehicles through Mark Kia. The reason why we went back to Mark Kia was because of Service and Quality. When taking in our vehicl More

by Kia2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Could not recall service advisors name...
June 02, 2018

Great service The service center does a great job. The waiting area is clean and comfortable. The staff is knowledgeable and pleasant. The work gets done in an appr More

by Kiaowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gandara
June 01, 2018

Excellent Service Brandi was amazing to work with, she kept me updated and informed with the status of my vehicle being serviced. Please see Brandi for all your service More

by Jaymo2326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2018

Fast service Good experience getting my car serviced at Mark Kia. Great shuttle service to help people get to and from work while the car is being serviced. More

by jnty6y5rg
Recommend Dealer
Yes
Employees Worked With
Tyler Negrelli
May 12, 2018

A/C repair of Kia Optima A/C was blowing warm air. Had Mark Kia do testing; they found a leak in a line that needed replacement. Because of leak, Freon was nearly gone. They r More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
May 01, 2018

Great Service Easy to schedule online for a service appointment. Great experience and no issues. Very prompt when arroving and provided time frame for completion of More

by Hernandezeric10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Wood
April 28, 2018

Routine oil change Was overcharged in a sneaky manner and service person didnt correct it...had presented a coupon and it wasn't applied to final invoice charge payment More

by Carguyjoe54321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Negrelli
April 26, 2018

Service Department It is very noticeable that things have changed in the service area.Travis was very informative and sat down and reviewed what needed to be fixed. The More

by Katie 45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis and the drivers.
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