Mark Kia - Service Center

Service on vehicle I needed to get my car the 30,000 mile service before taking a trip. I booked my appointment online on Wednesday for Saturday. Took only 1 1/2 - 2 h I needed to get my car the 30,000 mile service before taking a trip. I booked my appointment online on Wednesday for Saturday. Took only 1 1/2 - 2 hours. That is how long I was quoted too. Pretty easy process and nice that car is ready to go again for another 5-8,000 miles before next service. Cody was great. More

Good service experience Mark Kia does a good job handling their service. They greet you promptly, have a comfortable waiting room with nice amenities like free coffee. The se Mark Kia does a good job handling their service. They greet you promptly, have a comfortable waiting room with nice amenities like free coffee. The service rep texted me her number in case I had any concerns or questions while waiting. My car was serviced and washed and the service rep reviewed everything with me. Mark Kia definitely cares about the customer! More

Spring service. Recall item Very quick, friendly service. It will be be great when they move to the new dealership location. They have grown out of the current one. Very quick, friendly service. It will be be great when they move to the new dealership location. They have grown out of the current one. More

Just under five stars I work hard for every dollar i get. IF i wanna tip you TAKE IT THANKS.. AND EVEN THOUGH Y'ALL DID NOT WASH MY CAR AFTER MY OIL CHANGE I'M NOT TO I work hard for every dollar i get. IF i wanna tip you TAKE IT THANKS.. AND EVEN THOUGH Y'ALL DID NOT WASH MY CAR AFTER MY OIL CHANGE I'M NOT TO UPSET.. I WILL BET THAT DONT HAPPEN AGAIN THOUGH.. ITS CURTIOUS RESPECTABLE THINGS THAT BRING A THREE TOO A FIVE STAR RATING... More

Great service! Everyone was super helpful and kind to me while I waited for my car to get service done. Comfortable seating in the waiting room and refreshments avai Everyone was super helpful and kind to me while I waited for my car to get service done. Comfortable seating in the waiting room and refreshments available. More

So nice to work with! Brandi was so helpful & made my first service of my 2019 Kia Soul absolutely a delight instead of a chore!! She predicted the time involved exactly!! Brandi was so helpful & made my first service of my 2019 Kia Soul absolutely a delight instead of a chore!! She predicted the time involved exactly!! More

Great Second time getting my oil changed and it’s been great. I love that I get a car wash and they vacuum my floor mats Second time getting my oil changed and it’s been great. I love that I get a car wash and they vacuum my floor mats More

Extremely good The attention of all the staff of the service department is excellent, especially from your representative Brandy. They are very responsible and atten The attention of all the staff of the service department is excellent, especially from your representative Brandy. They are very responsible and attentive in that department, I particularly recommend them. More

Lied to me My personal mechanic told me what was wrong with my car when my check engine light came on. Being under warranty I took it to kia dealership. They tol My personal mechanic told me what was wrong with my car when my check engine light came on. Being under warranty I took it to kia dealership. They told me that what my mechanic said wasn't true. A week later my check engine light came on again and I took it back to kia. They finally confirmed what my mechanic told me in the first place. They wasted my time and money. STAY AWAY!! THEY WILL LIE TO YOU TOO! More

Oil change Very friendly staff. They even offered me an Uber ride back to and from work while I waited. I really appreciated the offer and customer service Very friendly staff. They even offered me an Uber ride back to and from work while I waited. I really appreciated the offer and customer service More