Mark Kia - Service Center

Nice, courteous..a little far from Sun City, great otherwise Complementary service, Check in fine n wait ok. No other interaction til service complete. Nothing more to add. Would recommend to someone living c Complementary service, Check in fine n wait ok. No other interaction til service complete. Nothing more to add. Would recommend to someone living closer who would not mind the drive. More

Service review The ones at the receiving (I didn’t catch their names) were very helpful and polite. Also the guy at the service window inside was extremely helpful. The ones at the receiving (I didn’t catch their names) were very helpful and polite. Also the guy at the service window inside was extremely helpful. I didn’t see his name More

Waiting room My experience over all was great. My only complaint was that the waiting room had jerry springer on the tv, this show is not exactly something that is My experience over all was great. My only complaint was that the waiting room had jerry springer on the tv, this show is not exactly something that is ideal for a professional establishment. During the hour and a half I was in the waiting area there were 4 different famines that came in to wait. I doubt the parents appreciated the trashy, vulgar and violent show that was being played. There were two different girls working behind the counter that didn’t seem to think this was an issue at all, in fact they were enjoying the show. There was also a sales employee that was walking around eating and drinking coffee asking people if they wanted to trade in their vehicle, I thought that was rude as well. More

Awesome My KIA has been brought to this location for 2 years. I would highly recommend the Service Department and of course Brandi. she is so professional an My KIA has been brought to this location for 2 years. I would highly recommend the Service Department and of course Brandi. she is so professional and caring More

Excellent Service Mark KIA honored the recall on the knock sensor detector, washed my car and even provided a ride to pick my car up. They went above and beyond and wer Mark KIA honored the recall on the knock sensor detector, washed my car and even provided a ride to pick my car up. They went above and beyond and were extremely courteous.👍 More

45,000 mile checkup Very efficient. They keep you updated so you know what services need to be done and spec how long it will take. The waiting area is pleasant except fo Very efficient. They keep you updated so you know what services need to be done and spec how long it will take. The waiting area is pleasant except for the loud tv I always sit outside on the patio instead of inside. More

The worst service ever The worst service ever when in with fuel smell in vehicle they replaced alternator AC compressor Purge valve had vehicle for a week got vehicle ba The worst service ever when in with fuel smell in vehicle they replaced alternator AC compressor Purge valve had vehicle for a week got vehicle back same problem. They say they can’t fix it because there’s no code on check engine but yet they replaced these parts and charged insurance company $2600 . Service contract is another joke they could care less if they get charged or not would not recommend this place to anyone More

Service on vehicle I needed to get my car the 30,000 mile service before taking a trip. I booked my appointment online on Wednesday for Saturday. Took only 1 1/2 - 2 h I needed to get my car the 30,000 mile service before taking a trip. I booked my appointment online on Wednesday for Saturday. Took only 1 1/2 - 2 hours. That is how long I was quoted too. Pretty easy process and nice that car is ready to go again for another 5-8,000 miles before next service. Cody was great. More

Good service experience Mark Kia does a good job handling their service. They greet you promptly, have a comfortable waiting room with nice amenities like free coffee. The se Mark Kia does a good job handling their service. They greet you promptly, have a comfortable waiting room with nice amenities like free coffee. The service rep texted me her number in case I had any concerns or questions while waiting. My car was serviced and washed and the service rep reviewed everything with me. Mark Kia definitely cares about the customer! More

Spring service. Recall item Very quick, friendly service. It will be be great when they move to the new dealership location. They have grown out of the current one. Very quick, friendly service. It will be be great when they move to the new dealership location. They have grown out of the current one. More