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Mark Kia

Scottsdale, AZ

4.5
1,742 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,742 reviews

August 03, 2019

Great Experience Very nice dealership. Ryan Mcdade is very knowledgeable and friendly. I would definitely recommend using this dealership and ask for Ryan. Overall gre More

by Burkehb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McDade
Aug 08, 2019 -

Mark Kia responded

Thank you for taking the time to write a kind review, Burkehb! We are so happy to hear you enjoyed your experience at Mark KIA. Please reach out if we can do anything else for you! Michelle Freese Michelle.freese@markkia.com CRM

August 01, 2019

Amazing service We met with Isaac and he was so friendly. He made the car buying process Stress free and simple. Overall it was a better experience than we anticipate More

by Lomalei14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Cruz, Peter Meyerhoff
Aug 02, 2019 -

Mark Kia responded

Thank you for the positive review, Lomalei14! We appreciate you choosing to do business with Mark KIA, Scottsdale. Please feel free to reach out if we can help with anything else! Michelle Freese Michelle.freese@markkia.com CRM

August 01, 2019

never had a good experience here, sales or service! bad place all around. had to sign four different contracts, the service department made me come in when they knew they didn't have the part. then, sai More

by rj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jasmine Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Mark Kia responded

Hi RJ, do you mind emailing me so I can better understand the issue? Please email me at Michelle.freese@markkia.com. Thank you!! Michelle Freese CRM

July 31, 2019

Nice, courteous..a little far from Sun City, great otherwise Complementary service, Check in fine n wait ok. No other interaction til service complete. Nothing more to add. Would recommend to someone living c More

by Needles,chris360
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Mark Kia responded

Thank you for the feedback on your experience, Chris! We appreciate your business. See you at your next visit! Michelle Freese Michelle.freese@markkia.com CRM

July 31, 2019

Awesome Service We received excellent service from Frank Cruckson. We had done some research and knew where we wanted to be on the price. We conducted our negotiation More

by Pbono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cruckson, Juan Rodriguez
Jul 31, 2019 -

Mark Kia responded

Thank you for taking the time to write a kind a review, Pbono! We are pleased to hear your experience was kept simple, and Frank took great care of you. Thank you for choosing Mark KIA. Michelle Freese Michelle.freese@markkia.com CRM

July 29, 2019

Good Salesperson experience but Finance did not listen. We had a good experience with the Salesperson (JJ). However, although we were clear with the finance person that we live and would register the vehicl More

by Bill in Co
Price
Recommend Dealer
No
Employees Worked With
JJ Clark, Peter Meyerhoff
Aug 02, 2019 -

Mark Kia responded

Hi Bill, thank you for the feedback. It looks like we did not charge you for AZ tax, but the DMV did. If the vehicle was driven off the lot, customers do in fact have to pay the state tax. If the vehicle would have been shipped to Colorado the terms would have been different. I understand your frustrations with the situation, but it is out of our control. Please reach out if we can do anything else for you. Michelle Freese Michelle.freese@markkia.com CRM

July 28, 2019

Kia Sportage Lease Ken was very knowledgeable about the product line that he is selling. Very courteous and patient with all of my questions. Helped me decide to go with More

by Kia Sportage buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Williams
Jul 31, 2019 -

Mark Kia responded

Thank you for the kind recommendation! Mark KIA appreciates your business and we are thrilled to hear Kenny helped find your perfect vehicle. Please reach out if we can help with anything else you need! Michelle Freese Michelle.freese@markkia.com CRM

July 27, 2019

Nice people I first started doing with Ryan then Kenny help me sell my car David help me with the loan everyone was really nice ! Tiffany help me a little bit t More

by Bubs123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Williams, Ryan McDade
Jul 31, 2019 -

Mark Kia responded

Thats great to hear, Bubs123! We are so happy to hear Kenny got you into a reliable vehicle. Please don't hesitate to reach out if you need absolutely anything!! Michelle Freese Michelle.freese@markkia.com CRM

July 25, 2019

Overall Wonderful Great experience, especially for first time buyers. Staff is kind and is willing to do all they can to help you find a great and reliable vehicle. More

by Dnabor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Fattaleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cruckson
Jul 31, 2019 -

Mark Kia responded

Thank you, Dnabor! Mark KIA appreciates your time and business. Please reach out if we can do anything else to help assist you. Michelle Freese Michelle.freese@markkia.com CRM

July 24, 2019

Efficient courteous professional Great experience buying our new Soul. No pushy sales technics or manipulative behavior we have experienced at other dealerships. Very pleased with our More

by Bmillsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucas Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maricella Moraga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Cruz
Jul 31, 2019 -

Mark Kia responded

Hi Bmillsd, thank you for recommending Mark KIA, Scottsdale. We are pleased to hear you enjoyed your experience. Congratulations on your new KIA Soul! Michelle Freese Michelle.freese@markkia.com CRM

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