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Mark Kia

Scottsdale, AZ

4.5
1,695 Reviews
If you are looking for the latest and greatest in craftsmanship, Mark Kia is the pot of gold at the end of the rainbow. Our sales associates welcome you to a lot full of options guaranteed to match your current lifestyle needs. No matter what car you choose, the financing department is prepared to provide the best financing possible. Our service and parts departments work hard to make sure you're on the road for the long-haul. Through scheduled maintenance and repairs, we reduce car ownership stress and replace it with serenity, no matter what unexpected bumps pop up along the way. Let Mark Kia help you cover all of your automotive needs. Contact us online, by phone at 480-425-5300 or stop by to see us at 3333. N 89th ST, Scottsdale, Arizona 85251. Proudly serving the greater Phoenix, Tempe, Mesa and Gilbert region.
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3333. N 89th ST

Scottsdale, AZ

85251

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Showing 1,695 reviews

August 10, 2019

Dent Repair We took our car in to repair a dent. They got us in right away, told us how long it would take and gave us a loaner car which helped us out tremendous More

by Caddieowner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure. I think James Hunt...
Aug 12, 2019 -

Mark Kia responded

Hi Caddieowner, thank you for the kind review about your experience. We appreciate you choosing to do business with Mark KIA. Please reach out if we can do anything else for you!! Michelle Freese Michelle.freese@markkia.com CRM

August 07, 2019

awesome and amazing Calvin at mark kia was awesome, professional! One of the hottest days this summer, and calvin retrieved numerous cars for me to test drive and even dr More

by Cmorones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maricella Moraga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin in sales at mark kia 5 ?? ?? ?? ?? ?? stars, Juan Rodriguez
Aug 08, 2019 -

Mark Kia responded

Thank you for the kind feedback, Cmorones! We are so happy to hear Calvin took wonderful care of you, and look forward to working with you again in the future. Enjoy your new vehicle!! Michelle Freese Michelle.freese@markkia.com CRM

August 05, 2019

Kia Sedona Bought a car from Frank. He was friendly and helpful. No pressure. He found the car I wanted. Buying a car from him was a pleasant experience More

by Markr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cruckson
Aug 06, 2019 -

Mark Kia responded

Hi Mark, thank you for taking the time to share your positive experience with us! We are so pleased to hear Frank helped you get into the vehicle you wanted. Please reach out if we can do anything else for you!! Michelle Freese Michelle.freese@markkia.com CRM

August 03, 2019

Great Experience Very nice dealership. Ryan Mcdade is very knowledgeable and friendly. I would definitely recommend using this dealership and ask for Ryan. Overall gre More

by Burkehb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan McDade
Aug 08, 2019 -

Mark Kia responded

Thank you for taking the time to write a kind review, Burkehb! We are so happy to hear you enjoyed your experience at Mark KIA. Please reach out if we can do anything else for you! Michelle Freese Michelle.freese@markkia.com CRM

August 01, 2019

never had a good experience here, sales or service! bad place all around. had to sign four different contracts, the service department made me come in when they knew they didn't have the part. then, sai More

by rj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jasmine Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2019 -

Mark Kia responded

Hi RJ, do you mind emailing me so I can better understand the issue? Please email me at Michelle.freese@markkia.com. Thank you!! Michelle Freese CRM

August 01, 2019

Amazing service We met with Isaac and he was so friendly. He made the car buying process Stress free and simple. Overall it was a better experience than we anticipate More

by Lomalei14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Cruz, Peter Meyerhoff
Aug 02, 2019 -

Mark Kia responded

Thank you for the positive review, Lomalei14! We appreciate you choosing to do business with Mark KIA, Scottsdale. Please feel free to reach out if we can help with anything else! Michelle Freese Michelle.freese@markkia.com CRM

July 31, 2019

Nice, courteous..a little far from Sun City, great otherwise Complementary service, Check in fine n wait ok. No other interaction til service complete. Nothing more to add. Would recommend to someone living c More

by Needles,chris360
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Mark Kia responded

Thank you for the feedback on your experience, Chris! We appreciate your business. See you at your next visit! Michelle Freese Michelle.freese@markkia.com CRM

July 31, 2019

Awesome Service We received excellent service from Frank Cruckson. We had done some research and knew where we wanted to be on the price. We conducted our negotiation More

by Pbono
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Cruckson, Juan Rodriguez
Jul 31, 2019 -

Mark Kia responded

Thank you for taking the time to write a kind a review, Pbono! We are pleased to hear your experience was kept simple, and Frank took great care of you. Thank you for choosing Mark KIA. Michelle Freese Michelle.freese@markkia.com CRM

July 29, 2019

Good Salesperson experience but Finance did not listen. We had a good experience with the Salesperson (JJ). However, although we were clear with the finance person that we live and would register the vehicl More

by Bill in Co
Price
Recommend Dealer
No
Employees Worked With
JJ Clark, Peter Meyerhoff
Aug 02, 2019 -

Mark Kia responded

Hi Bill, thank you for the feedback. It looks like we did not charge you for AZ tax, but the DMV did. If the vehicle was driven off the lot, customers do in fact have to pay the state tax. If the vehicle would have been shipped to Colorado the terms would have been different. I understand your frustrations with the situation, but it is out of our control. Please reach out if we can do anything else for you. Michelle Freese Michelle.freese@markkia.com CRM

July 28, 2019

Kia Sportage Lease Ken was very knowledgeable about the product line that he is selling. Very courteous and patient with all of my questions. Helped me decide to go with More

by Kia Sportage buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Williams
Jul 31, 2019 -

Mark Kia responded

Thank you for the kind recommendation! Mark KIA appreciates your business and we are thrilled to hear Kenny helped find your perfect vehicle. Please reach out if we can help with anything else you need! Michelle Freese Michelle.freese@markkia.com CRM

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