Mark Kia

Excellent service as always. Everything explained to me, no pushing to something I didn’t want. Going there for about ten years and never disappointed no pushing to something I didn’t want. Going there for about ten years and never disappointed More

Thankful I’m new to coming to Mark Kia and so thankful for all that Jasmine did to take care of me! She cares for her customers! Thank you so much Jasmine! I’m new to coming to Mark Kia and so thankful for all that Jasmine did to take care of me! She cares for her customers! Thank you so much Jasmine! More

Best dealership in phoenix Emmanuel nolan gives the best service! Need more salesmen like him out here, knows the business well and is highly knowledgeable. Want someone to have Emmanuel nolan gives the best service! Need more salesmen like him out here, knows the business well and is highly knowledgeable. Want someone to have your back, ask for manny! More

Great service It was great working with Samantha. She was very friendly, relaxed and knowledgeable. We purchased a used Audi A5. It is gorgeous and in fantast It was great working with Samantha. She was very friendly, relaxed and knowledgeable. We purchased a used Audi A5. It is gorgeous and in fantastic condition. We are very pleased. If you're looking for your next vehicle, give Sam a call. Great experience. Todd More

Dealership is great when you first buy a vehicle. If you buy a used vehicle they throw in all these extra perks that they never honor. Such as tires for life. They are very strict on the tread rule regardle buy a used vehicle they throw in all these extra perks that they never honor. Such as tires for life. They are very strict on the tread rule regardless of tire damage and your safety. I mean it’s pretty ridiculous that they refuse to replace the tires that they promise you in writing if the tread isn’t a a dangerously low level. For me they replaced two and told me the next two would be replaced when I came back. Well I came back and they continued to refuse the replacement. I mean think the situation through. You’re going to be doing them eventually it’s not like you’re going to loose money since they’re going to get done anyways. So long story short don’t let them win you over with these extra perks that they never fulfill. If you can’t tell. This Review is about how they don’t honor their little extra perks and promises. Also. Don’t put a manager in a management position if they can’t move pieces around to keep customers happy and if they have zero customer service skills More

Amazing I was in the market for a commuter instead of my truck. Johnny was my first point of contact at the dealership and was very respectful and professiona I was in the market for a commuter instead of my truck. Johnny was my first point of contact at the dealership and was very respectful and professional from the start. He showed me around, answered all my questions and if he didn’t know the answer he would find out right away for me. And he worked with me and my situation to find the beat solution for me. He did it in a very quick manner as well, I was not held up at the dealership all night. Very nice environment with very low pressure. If I know if I need anything I can contact them and get it resolved immediately. More

Thank you! Johnny Borboa Is the best! He finally got me out of my car that I regret getting in the first place. Thank you so much. Johnny Borboa Is the best! He finally got me out of my car that I regret getting in the first place. Thank you so much. More

They understood what we needed and made it happen. Both sales rep and finance manager were great. Made feel welcome and at home right away. sales rep and finance manager were great. Made feel welcome and at home right away. More

Great people, attentive and no bias or run around, they went the extra mile in giving us a deal we could afford and they got us in and out at reasonable time, much appreciated it went the extra mile in giving us a deal we could afford and they got us in and out at reasonable time, much appreciated it More

Great Service Brought my Stinger in to get looked at. Was able to get a loaner car with no issues. Have tires for life on this vehicle & did get 2 new rear tires du Brought my Stinger in to get looked at. Was able to get a loaner car with no issues. Have tires for life on this vehicle & did get 2 new rear tires during the visit. More