Mark Kia

I take my car to get serviced at Mark Kia.my service representative Jassmine Ramirez is so helpful, friendly & so professionally when it comes to my car. representative Jassmine Ramirez is so helpful, friendly & so professionally when it comes to my car. More

Excellent service and great timing. Most questions asked with perfect timing and respect. Will go there again and buy my next vehicle there. For sure. with perfect timing and respect. Will go there again and buy my next vehicle there. For sure. More

Excellent service is an understatement. I was very pleased. Excellent service is an understatement. I was very pleased.Excellent service is an understatement. I was very pleased. pleased. Excellent service is an understatement. I was very pleased.Excellent service is an understatement. I was very pleased. More

Very nice. Frank and Juan were very helpful and got me to a payment I could afford. Display room nice, but the cubicle walls were a little dingy. Frank and Juan were very helpful and got me to a payment I could afford. Display room nice, but the cubicle walls were a little dingy. More

The vehicle I came to see was just what I was looking for. Salesman Joey Giancola was personable, knowledgeable and professional! The process was relatively streamlined! Thank you! for. Salesman Joey Giancola was personable, knowledgeable and professional! The process was relatively streamlined! Thank you! More

Amazing service! Mannie at Mark Kia is the best of the best! Excellent customer service, and extensive knowledge of car specs and upgrades, as well as financing option Mannie at Mark Kia is the best of the best! Excellent customer service, and extensive knowledge of car specs and upgrades, as well as financing options. Mannie takes the pressure out of purchasing a car, and treats you like family. Thank you Mannie for taking care of my family AND my referrals! More

Making it good After a rough start with a salesman and some miscommunication Pablo and Lucas stopped up to the plate and made things happen. They did not only sit an After a rough start with a salesman and some miscommunication Pablo and Lucas stopped up to the plate and made things happen. They did not only sit and listen to my concerns and frustrations they took care of me. As things were working in the background I was checked on regularly by Pablo. He also took the time to make sure I knew everything about my Kia Sportage. I appreciate everything they did to make things right. If it wasn’t for them taking care me and making things right I might not have a new car that I love. A big thank you to Pablo and Lucas. More

Terrible follow up with purchase We purchased a 2018Honda Clarity with 9,000 miles on it. The sale took way too long. JJ was fine but once he got us to sign this Sales Agreement he We purchased a 2018Honda Clarity with 9,000 miles on it. The sale took way too long. JJ was fine but once he got us to sign this Sales Agreement he disappeared. We sat for hours waiting to complete the paperwork. As we were paying cash there was no reason to wait but the managers just kept telling us...a few more minutes. It wasn’t until we were walking out the door and giving up they finally got it together. JJ delivered the car and picked up our trade. He was supposed to bring copies of all the paperwork we signed. He did not and only gave us one set of keys. He was over 2 hours late. I made 8 calls requesting paperwork and a second set of keys. It was only afterIposted our experience on line that some of the paperwork was delivered by email. I asked for but never got a copy of the CarFax report, which we signed. I need that as it will show Service records for the car. As it is now weeks later...no keys, no communication...I would not do business with this dealer again and will not recommend them More

Fanaminal Always the best service and care in equal respect. Knows there business and what they want to give customers. I give it 100% customer care is a must Always the best service and care in equal respect. Knows there business and what they want to give customers. I give it 100% customer care is a must and it was the best.. from all other dealerships.. thank u again... More

Great service My experience with the dealership was a smooth and flawless process. I would recommend them with no hesitation and I would return for more business. My experience with the dealership was a smooth and flawless process. I would recommend them with no hesitation and I would return for more business. More