Mark Kia

This supposive sales manager has absolutely no customer service. After wanting more info about a trade in and deal offered to me he was short and rude when I asked specifics about numbers, He gave me no in service. After wanting more info about a trade in and deal offered to me he was short and rude when I asked specifics about numbers, He gave me no information on forms I was signing and when I asked he said "fill it out to the best of your ability and walked off ". Him and sales man told me I would be getting a great deal yet after all numbers and totals, I am paying more which is the first thing I told them I didn't want yet they didn't care. I also felt as if this manager was in a hurry to sell and appeared demanding on wanting to sell me the car color of his choice and not mine. Thankfully I was addiment and stuck with my request for the color I wanted and he didn't buy me out on that. I mean come on, on a $30,000+ car I think anyone would want to purchase their car in Color of choice. On top of waiting 2-3hrs I had to mention to them I needed to get to an appointment. I was able to still use car I was trading in to get to my appointment yet before I left kindly asked if they could do the window tint with how I wanted it done . When I came back the tint they did was the basic one yet I paid their fee of $700 and I asked them specifically for the dark tint with legal on required sides law requires ALSO my security system Kahu was not installed. I was pretty much just handed the keys and nothing explained. I had to return for service of tint two days later and it gets worse, I come in talk to sales man then this "manager" comes up I express my concerns about finance and once again he is short and rude and says well now everything is signed for. Pretty much a slap in the face in other words this man doesn't care. I follow on telling him about tint and my security system and you can tell both him and sales man Calvin have an attitude and ask for my keys and walk off. When I ask them if they can also put strip of tint on dash which they didn't do first time, they both keep telling me it's supposively not legal any more in their dealer yet on previous 2019 car I purchased in September they did it with no problem. I ask to speak with someone in service and thankfully Cody was there and saves the day. With no hesitation Cody lets me know the dash tint strip can be done and they will fix the rest to all limo dark with driver and passenger side to what law requires with a positive attitude and smile on his face. If I could say Cody in service had better customer service skill and was more personable + helpful and understanding, best believe he did. Cody did an amazing job!! Absolutely not sorry for my rant about this horrible "sales manager" at Mark Kia... If you can avoid him please do. It will save you energy, a nasty attitude+ time and overall poor customer service + money of course. It's too bad we actually have to mark a star on here. If I could I would mark no stars for this manager Joshua. More

This is my second vehicle i bought from Mark Kia. I'm very happy again with the service I received from Johnny and Mark Kias staff. Thank again very happy again with the service I received from Johnny and Mark Kias staff. Thank again More

Above and beyond Johnny took such good care of me that it was above and beyond anything I'd ever experienced while purchasing a car. I also appreciate that they were f Johnny took such good care of me that it was above and beyond anything I'd ever experienced while purchasing a car. I also appreciate that they were friendly, empathetic and still very knowledgable and professional. I have already recommended him, Chip, Peter and Mark Kia Scottsdale to several friends! I've also recommended Mark Kia to a salesperson at another car dealership! More

Felix was a excellent sales man!! He was very diligent in getting me the deal on the vehicle I wanted. Almost 20 years of dreaming and Felix was able to help make that come true!!! getting me the deal on the vehicle I wanted. Almost 20 years of dreaming and Felix was able to help make that come true!!! More

Johnny and Peter are awesome. They were very easy to work with, extremely knowledgeable, and it was the best car buying experience. Thank you Mark Kia! with, extremely knowledgeable, and it was the best car buying experience. Thank you Mark Kia! More

After my car was totaled, Mark Kia was so helpful and quick in finding me my new dream car! Jordan, my salesman, was wonderful with communication, knowledgeable in answering all my questions, and was ver quick in finding me my new dream car! Jordan, my salesman, was wonderful with communication, knowledgeable in answering all my questions, and was very personable! He made it as painless as possible for me! I couldn’t have asked for a better experience I’m buying a new car, I would highly recommend Mark Kia to anyone in the market for a car! More

Johnny was very knowledgeable & responsive during the process of finding my new car. Peter M. & Johnny at Mark Kia worked hard to make sure I got the best deal possible! Couldn’t be happier! process of finding my new car. Peter M. & Johnny at Mark Kia worked hard to make sure I got the best deal possible! Couldn’t be happier! More

If you're looking for a new vehicle go to Mark Kia and ask for Johnny. He is a very professional and knowledgeable salesman! He helped me get in my new car without haggling and trying to pressure me into ask for Johnny. He is a very professional and knowledgeable salesman! He helped me get in my new car without haggling and trying to pressure me into getting something other than what I wanted. I picked out the vehicle I wanted and within an hour I was in my new car. More

They were amazing! They helped me with everything I needed and made it easy! Everyone was very helpful and they created a comfortable environment! Definitely would recommend Johnny! needed and made it easy! Everyone was very helpful and they created a comfortable environment! Definitely would recommend Johnny! More

Overall very pleasant experience. Salesman Johnny was great to work with and was able to do exactly what he said he would. I highly recommend purchasing a vehicle from Mark Kia. Can’t go wrong if you ask great to work with and was able to do exactly what he said he would. I highly recommend purchasing a vehicle from Mark Kia. Can’t go wrong if you ask for Johnny!! More