Mark Kia

Friendly and fast For years I’ve gone to other dealerships to get oil changes and normally my experience is less than good. I’ve have literally waited 4 hours for an oi For years I’ve gone to other dealerships to get oil changes and normally my experience is less than good. I’ve have literally waited 4 hours for an oil change and tire rotation before. At Mark Kia, they said 1 hour and they got me out in less than that. I was pleasantly surprised. The staff was helpful and friendly. The waiting room was clean with comfortable seats. They had snacks I could have and free WiFi. It was a very good experience More

Best car buying experience ever This by far was the easiest and quickest time ever. None of the dreaded back and forth and waiting for hours. I would recommend Mark Kia a thousand ti This by far was the easiest and quickest time ever. None of the dreaded back and forth and waiting for hours. I would recommend Mark Kia a thousand times over. More

Thank you Kevin Veliz! Thank You Kevin Veliz!... for searching and finding the right car for me... Keeping in my budget and making the car shopping experience more pleasant! Thank You Kevin Veliz!... for searching and finding the right car for me... Keeping in my budget and making the car shopping experience more pleasant!... More

Great Customer Service See Kevin. He took care of my wife about 6 months ago and just made me a great deal. I’ll be back for sure. See Kevin. He took care of my wife about 6 months ago and just made me a great deal. I’ll be back for sure. More

Great customer service! Kevin V. is very forthcoming and straight forward. We didn't have to go back and forth with different offers. He came to us with the best deal possibl Kevin V. is very forthcoming and straight forward. We didn't have to go back and forth with different offers. He came to us with the best deal possible and did try to bleed extra money. He updated us while we waited for our car to be delivered. All around a great experience for buying a car. More

Travis Wood is an excellent Service Consultant. Excellent paint repair and detail. Travis Wood is an excellent service consultant. He listens to the customer and cares about the service rendered t Excellent paint repair and detail. Travis Wood is an excellent service consultant. He listens to the customer and cares about the service rendered to his customers. He makes sure the job is done right. Thank you Travis for your dedication! More

Very bad experience and add ons whether you want them or not Had a verbal and written agreement to buy a vehicle. We live 3 1/2 hours from dealer. Left to pick up the vehicle and 45 minutes from arriving I recei Had a verbal and written agreement to buy a vehicle. We live 3 1/2 hours from dealer. Left to pick up the vehicle and 45 minutes from arriving I received a call saying it had been sold! Salesman never asked me for a deposit until people came in to buy it. We were supposed to just crap 10,000 dollars in the middle of the desert and fly it to him! On top of that, buyer beware, it is mandatory to pay for an $800 lojack system and window tint whether you want it or not! Manager not helpful at all. Wanted to argue pointless parts of the issue to divert from the the way we were treated. So, it's has been our experience this dealership cannot be trusted and the money is way more important than customer service. If you want to be treated right, go to Avondale Toyota. Prices and costs are right up front. Salesmen are paid hourly and there are no unnecessary add one or price haggling. More

Honest, friendly, no nonsense price. We were ready to buy, but had a bad experience at another dealership and walked out without giving the other dealer a chance to make a second offer. We were ready to buy, but had a bad experience at another dealership and walked out without giving the other dealer a chance to make a second offer. When we got to Mark, we explained to our salesman (Lucas), that we would like their best price, one shot. He came back with a price that was fair (I hope) for both parties, so we accepted. They were flexible on financing, allowing us to use our pre qualified loan from another bank. They have some extras that we really didn't want, but now that we have the car, we're happy we have them (tinted windows and lojack). After we got the car home, we noticed some damage to the interior we didn't notice during our checkout. They ordered the part and will make the repair when the part arrives from Korea, so they do stand behind their product. More