Mark Kia
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Great experience From start to finish a great experience. Salesman Josh was great and not pushy at all. Main reason why I purchased here. He had a great attitude and a From start to finish a great experience. Salesman Josh was great and not pushy at all. Main reason why I purchased here. He had a great attitude and actually listened to us. More
Pushy and not customer oriented The salesman weren’t too bad but the management was extremely pushy and were xxxx bent on not letting me leave. They low balled the vehicle I was want The salesman weren’t too bad but the management was extremely pushy and were xxxx bent on not letting me leave. They low balled the vehicle I was wanting to trade in that a sold to a competitor for twice what they offered. The receptionist ignored us when we walked in and had an additude with us when we asked for the salesman we talked to. Overall all they cared about was moving product and didn’t care how the customer felt. They also left a half eaten Oreo in the cup holder of the vehicle I test drove. I would never buy here and neither should you. More
Mark KIA Service Review Mark KIA is a great place to get your KIA serviced. Nice folks, comfortable waiting room, & always honest about how long it will take. Johnny Bounds Mark KIA is a great place to get your KIA serviced. Nice folks, comfortable waiting room, & always honest about how long it will take. Johnny Bounds is a good service consultant! More
Great Service I had to do an emergency oil change. Brandi and the team fit me in, performed the work and had me on the road within an hour! I had to do an emergency oil change. Brandi and the team fit me in, performed the work and had me on the road within an hour! More
Horrible from the start. Came in to look at a vehicle they had already listed for sale, signed paper work 2 days later and didn’t get my vehicle until a month and a half later Came in to look at a vehicle they had already listed for sale, signed paper work 2 days later and didn’t get my vehicle until a month and a half later. The vehicle had a recall that hadn’t been done, a check engine light that hadn’t been fixed and the AC wasn’t working as well as a headlight out when I came to pick it up. Terrible customer service in every department. No one knew what work the vehicle needed and when it was going to be ready to take home. Every time I tried calling and left a voicemail, it never got returned. I hope the GM knows what kind of business he is running because his associates working are super impolite and would rather be on their phones than helping paying customers. More
Awsome A+++ service Robert and jorman were very helpful in fulling my need in getting new car. They took the time to understand my situation and did everything it took t Robert and jorman were very helpful in fulling my need in getting new car. They took the time to understand my situation and did everything it took to get the sale done. My wife and kids are very happy with the new car. Thank you Mark Kia for all you have done. As a veteran to have such a great crew of people give such high level of respect. My experience with them was stellar. Anthony More
My Lexus woot woot! Very HAPPY with the professionalism of Jose Cruz and even happier he made me feel welcomed and at ease! I didn’t feel pressured with him. Very HAPPY with the professionalism of Jose Cruz and even happier he made me feel welcomed and at ease! I didn’t feel pressured with him. More
Great experience! Danny and Robert at Mark Kia Scottsdale definitely changed my opinion on car salesmen and the buying experience! They were absolutely great and my new Danny and Robert at Mark Kia Scottsdale definitely changed my opinion on car salesmen and the buying experience! They were absolutely great and my new car is incredible! Danny is so sweet and kind and Robert is funny and definitely does his best to make sure you’re happy leaving the dealership! This is where I will be buying my vehicles from now on! More
great experience There was no going back and forth on the price. The first price they came to us with was reasonable. Our salesman Mark Banks fixed all items on the ca There was no going back and forth on the price. The first price they came to us with was reasonable. Our salesman Mark Banks fixed all items on the car for us and had the car delivered to us. We were not hassled about buying upgrades that we didn’t want. Would definitely recommend them for a great car buying experience. More
Don't waste your time!! It was a waste of time and money! What a joke! The vehicle wasnt even there and they made us stand around for 40 mins before they told us. Turns out It was a waste of time and money! What a joke! The vehicle wasnt even there and they made us stand around for 40 mins before they told us. Turns out it was broken. We had an appointment and drove all the way from up north. While we were waiting we heard a little old lady being jerked around as well. So much for the "Mark Kia" no hassle guarantee!! Incredibly poor service!!!! More