Mark Kia

Predator sales I was not sold the car I agreed to. I was lied to repeatedly. Many things wrong with the car. Very high pressure from one of the people. Very inexperi I was not sold the car I agreed to. I was lied to repeatedly. Many things wrong with the car. Very high pressure from one of the people. Very inexperienced salesman. More

No Pressure/Accommodating Sale Experience My salesman, Frank Cruckson, listened to me throughout the entire purchase. I was in and out of the dealership (and in discussions with Frank) for ove My salesman, Frank Cruckson, listened to me throughout the entire purchase. I was in and out of the dealership (and in discussions with Frank) for over a week. Frank was able to package what I needed during the course of that time. Maricella Moraga did a terrific job of presenting options with the financing. The whole process was smooth and without any pressure. More

Waiting room My experience over all was great. My only complaint was that the waiting room had jerry springer on the tv, this show is not exactly something that is My experience over all was great. My only complaint was that the waiting room had jerry springer on the tv, this show is not exactly something that is ideal for a professional establishment. During the hour and a half I was in the waiting area there were 4 different famines that came in to wait. I doubt the parents appreciated the trashy, vulgar and violent show that was being played. There were two different girls working behind the counter that didn’t seem to think this was an issue at all, in fact they were enjoying the show. There was also a sales employee that was walking around eating and drinking coffee asking people if they wanted to trade in their vehicle, I thought that was rude as well. More

Awesome My KIA has been brought to this location for 2 years. I would highly recommend the Service Department and of course Brandi. she is so professional an My KIA has been brought to this location for 2 years. I would highly recommend the Service Department and of course Brandi. she is so professional and caring More

Amazing person. Emmanuel made me feel so relaxed getting my new car. I’m from Michigan and did not know how dealer ships worked in Arizona. He took his time with me a Emmanuel made me feel so relaxed getting my new car. I’m from Michigan and did not know how dealer ships worked in Arizona. He took his time with me and explained everything. More

Best Experience ! what a great experience working with Frank at Mark Kia. No stress, no pressure! Financing was perfect and upfront .. again no pressure to purchase w what a great experience working with Frank at Mark Kia. No stress, no pressure! Financing was perfect and upfront .. again no pressure to purchase what you don’t want. i truly enjoyed my experience today and left with a beautiful car !! Thanks Mark Kia and Team More

Wonderful Everyone was very nice and helpful. They went out of their way to accommodate my needs and to solve my problems. I got the car I wanted! Everyone was very nice and helpful. They went out of their way to accommodate my needs and to solve my problems. I got the car I wanted! More

Cade was awesome Cade was so helpful and knowledgeable about the cars, I would suggest him to anyone. Made my car buying experience great, deserves promotion. I had se Cade was so helpful and knowledgeable about the cars, I would suggest him to anyone. Made my car buying experience great, deserves promotion. I had serious issues with his manager and another higher employee, and CADE (even though it was not his fault) took charge and apologized for everything. Overall he was great go see him. More

Excellent Service Mark KIA honored the recall on the knock sensor detector, washed my car and even provided a ride to pick my car up. They went above and beyond and wer Mark KIA honored the recall on the knock sensor detector, washed my car and even provided a ride to pick my car up. They went above and beyond and were extremely courteous.👍 More

Great experience! Jason Caldera was genuinely friendly and helpful. He went out of his way to ensure we were happy. David Fattaleh did a great job of explaining the lo Jason Caldera was genuinely friendly and helpful. He went out of his way to ensure we were happy. David Fattaleh did a great job of explaining the loan paperwork and put us at ease. Everyone helped make the car-buying experience as low stress as possible. Thank you to everyone involved at Mark Kia! The Shaws More