
Mark Ficken Ford Lincoln
Charlotte, NC
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Way to purchase a vehicle I've been a Ford owner for most of my life (61 years). Just retired, and I was looking to purchase a new F-150. I was leaning toward Raptor, but foun I've been a Ford owner for most of my life (61 years). Just retired, and I was looking to purchase a new F-150. I was leaning toward Raptor, but found a great alternatiive option at the dealership that hit all my requirements. I worked with Tyler Miller and the management team at Felix Sabates and came up with a really great deal. No pressure, no hard sales approach, but a sales team that stayed on top of things. Tyler is a super young man, and a veteran of our country (which I appreciate). It was great buying experience and I am hoping my service experience with the dealership continues. I would recommend anyone looking for a Ford or Lincoln automobile to speak with Tyler Miller at Felix Sabates. He is a no-pressure sales rep, but knows the vehicles well. If you don't like pressured sales; check out Felix Sabates Ford-Lincolon on S. Blvd. FYI- Jason, one of the sales managers came back during the deal and "found" additional discounts for me. I felt like the whole staff worked with me and did not pump up the deal to pad the bottom line. Delivery was smooth as well. The whole process was seamless. Please out this dealership in your shopping process - you will be happy that you did. More

Easy and professional! This was our second pre-owned purchase from Felix Sabates and it was as smooth as the first. Our salesman was very well informed of the vehicle, perso This was our second pre-owned purchase from Felix Sabates and it was as smooth as the first. Our salesman was very well informed of the vehicle, personable, and professional. I would highly recommend this dealership. More

Awesome! This is the best ford dealer in the country. Tyler Miller made my buying experience 5star. He was professional and handle my transaction flawlessly. This is the best ford dealer in the country. Tyler Miller made my buying experience 5star. He was professional and handle my transaction flawlessly. Kudos to Mark Ficken for having his people prepared. Great buying experience. More
Sales experience was top-notch; pricing was understandable and competitive; Lincoln product is quite good; Lincoln service is the real question mark - nothing more to was top-notch; pricing was understandable and competitive; Lincoln product is quite good; Lincoln service is the real question mark - nothing more to say More

Awesome customer service! I recently purchased an F150 truck from Tyler Miller. He was great to work with, I was very pleased with his customer service. Working in an industry I recently purchased an F150 truck from Tyler Miller. He was great to work with, I was very pleased with his customer service. Working in an industry myself where customer service is a top priority I felt he and everyone at Felix Sabates earned my trust immediately. My company purchased two more vehicles from Tyler and we look forward to doing more business in the future! More

Concern for Customer Tyler Miller is a professional, genuine and caring Sales Consultant at Felix Sabates Ford Lincoln. On January 3, 2018 someone rear-ended my car. I wen Tyler Miller is a professional, genuine and caring Sales Consultant at Felix Sabates Ford Lincoln. On January 3, 2018 someone rear-ended my car. I went to the dealership looking for the salesman who had sold me my two previous vehicles and he no longer worked there. I was introduced to Tyler and told him what I wanted in a car. In the meantime, I became sick and Tyler communicated to me via email and phone calls. His concern for me was amazing and his persistence paid off. On March 16, 2018 I purchased a new 2017 XLT Ford Explorer. Thank you, Tyler! More
2016 Lincoln MKZ Tyler was an awesome associate to work with. He was personable, thorough, patient, and attentive to my needs and concerns. He has also been available Tyler was an awesome associate to work with. He was personable, thorough, patient, and attentive to my needs and concerns. He has also been available via email and phone for questions I've had after my purchase. More

Great staff, great facility, great team I have bought many vehicles over the years but I have to say, my experience with Tyler Miller, Jason and Jose at Felix Sabates Ford was the best. They I have bought many vehicles over the years but I have to say, my experience with Tyler Miller, Jason and Jose at Felix Sabates Ford was the best. They are true professionals who genuinely cares about helping their customers. If you or someone you know is looking for a new vehicles, I strongly reccomend Tyler and Felix Sabates Ford Lincoln! More

Tyler and Shawn H. were exemplary and WORKD CLASS SERVICE I change a car every 6 months so I had my share of dealing with lots and lots of salesmen, finance people, store managers etc Tyler for starters I change a car every 6 months so I had my share of dealing with lots and lots of salesmen, finance people, store managers etc Tyler for starters is the most well dressed young salesman I have dealt with and that is very professional and goes a long way! He would give you the room to speak your mind and wouldn’t volunteer cheesy comments and I have no doubt he will have a brilliant future ahead of him! I can envision him being a store manager in a few years! Now what really surprised me again was Shawn Hetrick, let me preface this by saying that he part I hate most with every car sale or lease is the finance GUY! Except Shawn I promise over close to 20 years he’s the only guy whom I actually enjoyed working with, moreover I kept both of those guys 3 hours after 8:00pm to finish the sale of Audi S8 2015 and they didn’t flinch about the whole thing and were very friendly! Felix Sebates Ford should pride themselves in having Tyler and Hetrick! Their manager I believe was very patient And professional and answered all my questions appropriately!! Thanks I am a really happy customer Love you guys B. Job More
F250 Lariat This was the 3rd Ford dealer I went to on the same day! The other 2 were ok, but didn't have the "perfect" truck I was looking for. Felix Sabates had This was the 3rd Ford dealer I went to on the same day! The other 2 were ok, but didn't have the "perfect" truck I was looking for. Felix Sabates had an amazing inventory of trucks, but still not the truck I wanted. Sean started checking other dealers inventory. After a couple hours of extensive searching, he found a truck that was equipped with almost everything I was looking for!! Sean, Mel, and Jean all were great to work with. That will be where I go for my next new vehicle!! More