Mark Ficken Ford Lincoln

2016 Lincoln MKZ Tyler was an awesome associate to work with. He was personable, thorough, patient, and attentive to my needs and concerns. He has also been available Tyler was an awesome associate to work with. He was personable, thorough, patient, and attentive to my needs and concerns. He has also been available via email and phone for questions I've had after my purchase. More

Great staff, great facility, great team I have bought many vehicles over the years but I have to say, my experience with Tyler Miller, Jason and Jose at Felix Sabates Ford was the best. They I have bought many vehicles over the years but I have to say, my experience with Tyler Miller, Jason and Jose at Felix Sabates Ford was the best. They are true professionals who genuinely cares about helping their customers. If you or someone you know is looking for a new vehicles, I strongly reccomend Tyler and Felix Sabates Ford Lincoln! More

Tyler and Shawn H. were exemplary and WORKD CLASS SERVICE I change a car every 6 months so I had my share of dealing with lots and lots of salesmen, finance people, store managers etc Tyler for starters I change a car every 6 months so I had my share of dealing with lots and lots of salesmen, finance people, store managers etc Tyler for starters is the most well dressed young salesman I have dealt with and that is very professional and goes a long way! He would give you the room to speak your mind and wouldn’t volunteer cheesy comments and I have no doubt he will have a brilliant future ahead of him! I can envision him being a store manager in a few years! Now what really surprised me again was Shawn Hetrick, let me preface this by saying that he part I hate most with every car sale or lease is the finance GUY! Except Shawn I promise over close to 20 years he’s the only guy whom I actually enjoyed working with, moreover I kept both of those guys 3 hours after 8:00pm to finish the sale of Audi S8 2015 and they didn’t flinch about the whole thing and were very friendly! Felix Sebates Ford should pride themselves in having Tyler and Hetrick! Their manager I believe was very patient And professional and answered all my questions appropriately!! Thanks I am a really happy customer Love you guys B. Job More

F250 Lariat This was the 3rd Ford dealer I went to on the same day! The other 2 were ok, but didn't have the "perfect" truck I was looking for. Felix Sabates had This was the 3rd Ford dealer I went to on the same day! The other 2 were ok, but didn't have the "perfect" truck I was looking for. Felix Sabates had an amazing inventory of trucks, but still not the truck I wanted. Sean started checking other dealers inventory. After a couple hours of extensive searching, he found a truck that was equipped with almost everything I was looking for!! Sean, Mel, and Jean all were great to work with. That will be where I go for my next new vehicle!! More

Amazing Truck, Even Better Customer Service First of all, let me say that I love my new truck. But other than the truck aspect, I’m the kind a guy that doesn’t like to wait for things. I like th First of all, let me say that I love my new truck. But other than the truck aspect, I’m the kind a guy that doesn’t like to wait for things. I like things to be done efficiently and expeditiously. I don’t like car shopping or testing out multiple cars. I came into this dealership hoping to find the car I was looking to buy. I was assigned salesmen Tyler Miller and man did that make all the difference in the world. Having a sales representative that can relate to the customer and make the customer feel like a friend and not a potential client is everything. The first car that Tyler showed me was the car that I fell in love with. His knowledge on everything related to Ford vehicles, his approachability and exceptional customer service skills made it super easy to purchase the truck I’ve always wanted. Tyler didn’t make me feel like he was trying to sell me a car, more like he was trying to help me accomplish my dream of always wanting to own an F-150. I will make sure to recommend this dealership to any of my friends looking to buy a car. More

Great Experience Our salesman, Tyler, did a standout job of finding us a new explorer that checked all the boxes and fit in our budget. He was professional and knowle Our salesman, Tyler, did a standout job of finding us a new explorer that checked all the boxes and fit in our budget. He was professional and knowledgeable throughout the process. All around great experience. More

Happy happy Was a very good service thanks so much x everything guys.... especially to the guy on the pic with me..... happy happy ....all l want.... Was a very good service thanks so much x everything guys.... especially to the guy on the pic with me..... happy happy ....all l want.... More

Great Dealership ask for Tyler Miller Thanks Tyler Miller for being an outstanding salesman. This is a great dealership to get an automobile from. They worked with me and got me a deal tha Thanks Tyler Miller for being an outstanding salesman. This is a great dealership to get an automobile from. They worked with me and got me a deal that I couldn't resist. I came all the way from Virginia to get this car and they made it worth the trip. More

Quick, helpful, professional. Shane met us and was organized. The vehicle we were considering was clean and pulled around to the front. Paperwork was ready to go and we were out of Shane met us and was organized. The vehicle we were considering was clean and pulled around to the front. Paperwork was ready to go and we were out of there very quickly. More

Pleasantly surprised Going to a car dealership on my day off was the last thing I wanted to do in a sunday. From the minute Tyler walked up it was the best experience I’ve Going to a car dealership on my day off was the last thing I wanted to do in a sunday. From the minute Tyler walked up it was the best experience I’ve ever had buying a vehicle. He is professional, patient, doesnt try to talk you into anything you don’t want, and is very responsive to calls and text messages. We told him what payment we wanted and ha came back $50 LESS per month! I was waiting for surprises or extra costs at closing but there weren’t any. He and the MGR both did a fantastic job. A+ Sean and Donna More