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Mark Ficken Ford Lincoln
Charlotte, NC
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All good Great dealership. Employees are helpful and respectful. I am satisfied. A very large selection and the place is clean as a whistle. All amenities as Great dealership. Employees are helpful and respectful. I am satisfied. A very large selection and the place is clean as a whistle. All amenities as required are available. More
2018 F150 From the time I emailed the dealership to the day I was able to get to the dealership they was very kind and courteous towards myself and family great From the time I emailed the dealership to the day I was able to get to the dealership they was very kind and courteous towards myself and family great doing business with and will definitely use them again on future purchases!!!! More
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2018 mustang gt My salesman at Felix Sabates Ford was Jordan Edmond. By far the best salesman I’ve ever had, at the best dealership I’ve ever been to. Their customer My salesman at Felix Sabates Ford was Jordan Edmond. By far the best salesman I’ve ever had, at the best dealership I’ve ever been to. Their customer care is great and they will work with you no matter what the situation is. I have 2 mustangs I got from this dealership and will continue to do business with them. If you’re looking for a great dealership, with awesome people working at it, Felix Sabates Ford is your place to go!! More
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Superior customer service My family and I had a very positive experience purchasing our new Ford Explorer Limited from the Felix Sabates dealership. Tyler was a pleasure to wor My family and I had a very positive experience purchasing our new Ford Explorer Limited from the Felix Sabates dealership. Tyler was a pleasure to work with and accommodating. We had not had lunch so they provided snacks and of course the Starbucks Coffee didn't hurt as we waited for our financing options. We did not have to wait long at all and they had a Limited on the lot which is not what we experienced at other Ford dealerships. We would definitely recommend Tyler as well as the Felix Sabates dealership. More
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Trustworthy and smooth I flew from Winter Garden Florida to Charlotte North Carolina and drove the car home. Tyler Miller picked me up at the airport helpd Me through the de I flew from Winter Garden Florida to Charlotte North Carolina and drove the car home. Tyler Miller picked me up at the airport helpd Me through the delivery processed and was a complete gentleman. Kevin was always straightforward and went above and beyond before during and after the sale I would like to thank both of them for their hospitality and I would recommend anybody to do business at Felix sabata Ford Lincoln More
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Way to purchase a vehicle I've been a Ford owner for most of my life (61 years). Just retired, and I was looking to purchase a new F-150. I was leaning toward Raptor, but foun I've been a Ford owner for most of my life (61 years). Just retired, and I was looking to purchase a new F-150. I was leaning toward Raptor, but found a great alternatiive option at the dealership that hit all my requirements. I worked with Tyler Miller and the management team at Felix Sabates and came up with a really great deal. No pressure, no hard sales approach, but a sales team that stayed on top of things. Tyler is a super young man, and a veteran of our country (which I appreciate). It was great buying experience and I am hoping my service experience with the dealership continues. I would recommend anyone looking for a Ford or Lincoln automobile to speak with Tyler Miller at Felix Sabates. He is a no-pressure sales rep, but knows the vehicles well. If you don't like pressured sales; check out Felix Sabates Ford-Lincolon on S. Blvd. FYI- Jason, one of the sales managers came back during the deal and "found" additional discounts for me. I felt like the whole staff worked with me and did not pump up the deal to pad the bottom line. Delivery was smooth as well. The whole process was seamless. Please out this dealership in your shopping process - you will be happy that you did. More
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Easy and professional! This was our second pre-owned purchase from Felix Sabates and it was as smooth as the first. Our salesman was very well informed of the vehicle, perso This was our second pre-owned purchase from Felix Sabates and it was as smooth as the first. Our salesman was very well informed of the vehicle, personable, and professional. I would highly recommend this dealership. More
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Awesome! This is the best ford dealer in the country. Tyler Miller made my buying experience 5star. He was professional and handle my transaction flawlessly. This is the best ford dealer in the country. Tyler Miller made my buying experience 5star. He was professional and handle my transaction flawlessly. Kudos to Mark Ficken for having his people prepared. Great buying experience. More
Sales experience was top-notch; pricing was understandable and competitive; Lincoln product is quite good; Lincoln service is the real question mark - nothing more to was top-notch; pricing was understandable and competitive; Lincoln product is quite good; Lincoln service is the real question mark - nothing more to say More
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Awesome customer service! I recently purchased an F150 truck from Tyler Miller. He was great to work with, I was very pleased with his customer service. Working in an industry I recently purchased an F150 truck from Tyler Miller. He was great to work with, I was very pleased with his customer service. Working in an industry myself where customer service is a top priority I felt he and everyone at Felix Sabates earned my trust immediately. My company purchased two more vehicles from Tyler and we look forward to doing more business in the future! More