Mark Ficken Ford Lincoln

Mark Snuggs took exceptional care of my husband and I.... We were treated very well from the time we entered the building, up until the time we purchased our beautiful new vehicle and left the office!!! Ever We were treated very well from the time we entered the building, up until the time we purchased our beautiful new vehicle and left the office!!! Everyone was very friendly, warm, and welcoming! We were greeted with warm smiles, and a firm hand shake. The bathrooms were very clean! The entire building is very nicely designed, and a beautiful work space. We never felt pressured or pressed to make a decision on buying a vehicle! That's so very important to us! We love our new vehicle and we highly recommend Mark Ficken Ford and their awesome team (Mark Snuggs) to everyone who may be looking for a new or used vehicle. Thank you so much Mark for your kind spirit, and your amazing personality! You made us feel right at home the moment we met you! More

Mark Snuggs took great care of us, made sure our trade in and sale went smooth and fast as possible. No haggling or pressure. He made us laugh and made the whole buying experience went well. and sale went smooth and fast as possible. No haggling or pressure. He made us laugh and made the whole buying experience went well. More

Salesman Mark Snuggs and he very professional and not pushy. The entire process was wonderful. Will definitely be back here. Cars were very clean. Great place to shop for your next car. Highly recommend pushy. The entire process was wonderful. Will definitely be back here. Cars were very clean. Great place to shop for your next car. Highly recommend Mark Snuggs. Everyone was so professional from start to finish!!! More

First, Mark Snugg reached out to me in an appropriate amount of time. He clearly listened to me as I received exactly what I wanted in the timeframe I needed it. As I was traveling throughout the prom, M amount of time. He clearly listened to me as I received exactly what I wanted in the timeframe I needed it. As I was traveling throughout the prom, Mark made sure all Toby were ready come exactly when I needed them to be. Best experience ever purchasing a vehicle. More

We worked with Mark on buying a Navigator. Mark was great to work with, very personable and professional. Extremely likeable and I feel like we can call him anytime we need anything in dealing with our new c to work with, very personable and professional. Extremely likeable and I feel like we can call him anytime we need anything in dealing with our new car! More

Such a pleasant experience! We loved working with Mark and love our aviator! Thank you for such a great experience!! Quick and easy process that we really enjoyed!! and love our aviator! Thank you for such a great experience!! Quick and easy process that we really enjoyed!! More

I'm not normally one to do ratings unless the customer services experience is exceptional, and exceptional is still selling it short of how great of an experience I had with Mark Snuggs at Mark Ficken Fo services experience is exceptional, and exceptional is still selling it short of how great of an experience I had with Mark Snuggs at Mark Ficken Ford Lincoln. I was hit a few weeks ago and my old car got totaled. I was stressed about having to find a new car and "deal" with the people selling it to me because I know there are so many untruthful places out there. I was searching online and found the most beautiful Lincoln, at a price that dropped my jaw so low I actually reached out to ask what was wrong with it because it seemed too good to be true. Mark reached out first thing in the morning and we talked about their pricing, and the honest truth is that they are just a fair truthful dealership. This car was in perfect condition, and had the most perfect carfax history I've seen a vehicle have. We set up a time for me to come take a look and test drive it, and the service didn't even stop there. Mark helped me figure numbers, save money, helped me get a way to the dealership after I had to return my rental,and leave the dealership completely taken care of, and feeling like family. When I say Mark made me enjoy the process of buying a new vehicle I mean he made it to where I will never look somewhere else but here, with him, when I need a new car years from now. I have never had someone so dedicated and loyal to not just their job, but to helping people and finding a way to take care of them no matter the road block. If it weren't for Mark, I don't know where I'd be or how much I would have had to dish out to get there. I am so appreciative. If you need a new car and you came across this review, take it as a sign that you were meant to see this, and you were meant to find your new car here. Stop looking anywhere else because it seriously does not and will not get better than this. More