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Mark Ficken Ford Lincoln
Charlotte, NC
1,069 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,069 reviews
August 10, 2022
Avoid, had a signed deal and they sold the car. When I tried to get a status for when I could pickup they went radio silent. Apathetic, did not care. Said money trumps my deal. Very worst customer When I tried to get a status for when I could pickup they went radio silent. Apathetic, did not care. Said money trumps my deal. Very worst customer service. Avoid this dealer. Certainly aligns to the shady side of the car business. More
by wmrosejr
Employees Worked With
Keith , GSM and Draven
Helpful May 24, 2022
The service was good, before I purchased my vehicle. However, once I had to come back for warranty issues and/or maintenance, the customer service went from an 8 to a 3, and that's being nice. If you However, once I had to come back for warranty issues and/or maintenance, the customer service went from an 8 to a 3, and that's being nice. If you dont care about customer service, they have a lotvof good cars but If you want a good overall experience, go somewhere else. More
by E.L.
Employees Worked With
Shawn Wells
January 28, 2022
This is a phenomenal car dealership! The atmosphere reminds me more of a high end luxury brand experience. The new car salesmanager "Sean Haggerty" is an exceptionally friendly and honest gentleman. I reminds me more of a high end luxury brand experience. The new car salesmanager "Sean Haggerty" is an exceptionally friendly and honest gentleman. I also enjoyed working with Taylor Smith...who shows excellent product knowledge and a very selfless disposition. I would recommend this dealership to anyone looking to buy a new or used Ford product! More
by genesis964964
Employees Worked With
Taylor Smith....5 stars!, Sean Haggerty
January 06, 2022
I was pleased with this dealership, They were respectful and helped me with what I wanted, I would recommend them to my family and friends!! and helped me with what I wanted, I would recommend them to my family and friends!! More
by estherpeace
Employees Worked With
Mel Moye , Sean Haggerty, Jason Williams, Shawn Wells, Mark Snuggs, Michael Barrett
December 30, 2021
The best car buying experience I ever had!!! Best price on the car I wanted, had it ready for me to see when I arrived and handled the entire process very well, fast and hassle-free. Mark Snuggs was my sa on the car I wanted, had it ready for me to see when I arrived and handled the entire process very well, fast and hassle-free. Mark Snuggs was my salesperson and was fantastic, so nice to work with and helped with all the features on the car. Mel Moye in Finance was excellent as well. Could not have been better!!! More
by Carole Dillinger
Employees Worked With
Mel Moye , Mark Snuggs
December 22, 2021
The car buying experience was great! They were able to work with what I was wanting and I left with a car that I was happy about and also stressed free. work with what I was wanting and I left with a car that I was happy about and also stressed free. More
by B.Farrelly
Employees Worked With
Mel Moye , Mark Snuggs
December 01, 2021
SHELBY KING was great she assisted my family and me , I will definitely buy several more cars from her she is awesome and turned me from a Chevy man to a Ford man ..whooo hoooo go Mark Fickin Ford!!!!!! will definitely buy several more cars from her she is awesome and turned me from a Chevy man to a Ford man ..whooo hoooo go Mark Fickin Ford!!!!!! More
by 3ack1988
Employees Worked With
Shelby King
