
Mark Ficken Ford Lincoln
Charlotte, NC
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Beyond exceptional From the very moment we walked into the dealership it just felt right we were greeted warmly by the staff . They answered questions , provided informa From the very moment we walked into the dealership it just felt right we were greeted warmly by the staff . They answered questions , provided information and demonstrated an exceptional working knowledge of their product . Shea was patient and helpful without being aggressive as he went through information about the product and process as well as options . Granted the product is wonderful , but it was Shea and staff that put our decision over the top . And we will return when we need another Lincoln. More
Awesome Experiences Shea White was the main reason that my car buying experience at his dealership was as pleasurable as it was. I walked in “cold” not knowing anything Shea White was the main reason that my car buying experience at his dealership was as pleasurable as it was. I walked in “cold” not knowing anything about the Lincoln car stable. His patience and knowledge lead to our purchase that day. Tremendous personality that made us feel very comfortable. I would recommend any friend of mine look for Shea to lead their car search. More
Great Experience. Quick turnaround. We had a great experience at this dealership. It seemed like we were in and out in no time. They were true to their word at every step in process. Eve We had a great experience at this dealership. It seemed like we were in and out in no time. They were true to their word at every step in process. Everyone we dealt with was great and were very informative. More
Smooth We had a very smooth transaction thanks to Clint and Jose. Friendly dealership and customer service. Traded in my old car and left with my new one, wh We had a very smooth transaction thanks to Clint and Jose. Friendly dealership and customer service. Traded in my old car and left with my new one, which I absolutely love! Thanks Sebates team! More
Dealership doesn't support Ford Employees. was prepared to purchase a vehicle at the dealership, Salesman Greg Jordan at the dealership informed me that they would not honor employee pricing on was prepared to purchase a vehicle at the dealership, Salesman Greg Jordan at the dealership informed me that they would not honor employee pricing on a navigator. I was quite surprised that they don't stand behind for employee pricing, especially for a 15 year employee. If they aren't taking care of their own employees, i'd be really cautious being a customer off the street. More
Shea White I had the pleasure of coming to this dealership and getting help from Shea White. Knowing nothing about cars I was kind of nervous because it’s easy f I had the pleasure of coming to this dealership and getting help from Shea White. Knowing nothing about cars I was kind of nervous because it’s easy for car salesman to take advantage of that but he was extremely helpful and helped me find a car that both me and my parents were comfortable with. I had been stressing about car shopping for weeks and he made the process very smooth and helped me feel comfortable the whole process! I would definitely recommend this dealership but more specifically this man for his great customer service & work ethic. More
Shea White is the best! I had the pleasure of working with Shea White. This was the best experience I’ve had buying a car ever! He was attentive, patient, and down to Earth. I had the pleasure of working with Shea White. This was the best experience I’ve had buying a car ever! He was attentive, patient, and down to Earth. He was so good that we ended up buying 2 cars from him. I would strongly recommend that anyone looking for a hassle-free car buying experience give Mr. White a call. More
Great job Great experience overall. Very nice and easy to work with. Very happy with my experience during my car purchase. I appreciate Clint for being very ple Great experience overall. Very nice and easy to work with. Very happy with my experience during my car purchase. I appreciate Clint for being very pleasant to work with. More
The easiest, fastest, most comprehensive buying experience As the title suggests, everything was amazing. From the time we walked in the door to when we drove off in the new car, everything was concisely expla As the title suggests, everything was amazing. From the time we walked in the door to when we drove off in the new car, everything was concisely explained, demonstrated, and laid out by the numbers any time we had questions. We got the full NADA book value for our car, they worked with us on the financing and got us EXACTLY what we wanted. More
Very professional and super helpful Came in to buy a 2017 GMC Sierra. Clint was very professional and helpful. Everything was thoroughly explained throughout the entire buying process. H Came in to buy a 2017 GMC Sierra. Clint was very professional and helpful. Everything was thoroughly explained throughout the entire buying process. Highly recommended. More