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Mark Ficken Ford Lincoln
Charlotte, NC
1,079 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,079 reviews
May 27, 2019
Excellent experience and great service. This is by far one of the best experiences I have had with the dealership in a long time—- Clint was instrumental in helping me see the vehicle “site This is by far one of the best experiences I have had with the dealership in a long time—- Clint was instrumental in helping me see the vehicle “site unseen” with pictures and video and also help from the staff including Internet sales. Clint went out of his way to get it delivered on time even with the busy Memorial Day weekend upon us. The Truck was better than expected and detailed. I will definitely use Clint for my next purchase. More
by Cleve
Employees Worked With
Mel Moye , Clint Drews, Monica Tavares
May 26, 2019
New truck Negotiation process pretty simple and fair. Financial part good, explained options well without pressure. Sales person knowledgeable and efficient Negotiation process pretty simple and fair. Financial part good, explained options well without pressure. Sales person knowledgeable and efficient. Professional communication. Training person effective to quickly and patiently explain how features operate. More
by Trucking52
Employees Worked With
Jose Batista, Ginette Méa, Clint Drews
May 24, 2019
Amazing customer experience As a woman, the car buying experience is not always the most enjoyable. However, Felix Sabates Ford Lincoln treated me with the utmost respect: as a c As a woman, the car buying experience is not always the most enjoyable. However, Felix Sabates Ford Lincoln treated me with the utmost respect: as a client whose business they wanted to earn. Every person with whom I dealt was a consummate professional who thanked me for giving them a chance to be of service. I cannot recommend them highly enough. More
by Carolina James
Employees Worked With
Jorgen Malmgren, Clint Drews, Monica Tavares
May 23, 2019
Thank you to Hunter and Shea! We just bought our family our first big SUV - car shopping in general is overwhelming but Hunter Naman and Shea made the experience enjoyable. They We just bought our family our first big SUV - car shopping in general is overwhelming but Hunter Naman and Shea made the experience enjoyable. They are knowledgeable, respectful and responsive to your every need. I can’t thank them both enough. We love our new navigator More
by Sjackson
Employees Worked With
Shea White, Hunter Naman
May 23, 2019
professionalism at its finest Clint was very upfront and direct about everything relating to the vehicle I was interested in as well as my trade in. Brandon the sales manager was a Clint was very upfront and direct about everything relating to the vehicle I was interested in as well as my trade in. Brandon the sales manager was also a pleasure to work with and I would recommend this dealership very highly. More
by bdmounts
Employees Worked With
Brennan, Clint Drews
May 21, 2019
Sales personnel have no idea of inventory. When going to dealership first contacted by a salesman that said he only sells Lincolns and can't help me with Ford's. He then said he would get me When going to dealership first contacted by a salesman that said he only sells Lincolns and can't help me with Ford's. He then said he would get me A Ford salesman. After standing around I just got in my car and was leaving and a salesman came out and stopped me. I told him and showed him a truck listed for sale. He said he will go and check the computer. I had given him the stock number and vin and he came back and said we do not have that truck it is in Florida BUT WILL. Show me others and I left. Called later and they advised OH yea we have it on the lot. Totally eneapt dealership would not waist your time. More
by Unsatisfied
Employees Worked With
Monica Tavares
May 21, 2019
Great selections and prices Shea was great to work with and the dealership had a nice lounge area while you wait for them to service your car or prepare it when you buy one. Shea was great to work with and the dealership had a nice lounge area while you wait for them to service your car or prepare it when you buy one. More
by BethK
Employees Worked With
Shea White
May 21, 2019
Great, knowledgeable salespeople. I worked with Clint Drew’s who was able to help me find the perfect vehicle for my family and on my budget. It was the best demo of a vehicle that I’ I worked with Clint Drew’s who was able to help me find the perfect vehicle for my family and on my budget. It was the best demo of a vehicle that I’ve ever seen. I look forward to enjoying this vehicle and my next one with hr dealership. More
by Pventures
Employees Worked With
Clint Drews
May 20, 2019
Great Car Buying Experience Had a great car buying experience here. Straightforward pricing and numbers and no games. Highly recommend this dealership and working with the Intern Had a great car buying experience here. Straightforward pricing and numbers and no games. Highly recommend this dealership and working with the Internet sales team. More
by Bran575
Employees Worked With
Rachael and Jillian. , Juan Corders
May 19, 2019
Excellent Car Buying Experience We had no idea the dealership was open on a Sunday. We had an interest in replacing our 2014 MKX. Greg greeted us and helped us purchase a 2019 Nauti We had no idea the dealership was open on a Sunday. We had an interest in replacing our 2014 MKX. Greg greeted us and helped us purchase a 2019 Nautilus. Greg and staff were professional and made our buying process smooth. Glad we made the stop! More
by dreambailey
Employees Worked With
Michael Gurley, Greg Jordan
