
Mark Ficken Ford Lincoln
Charlotte, NC
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Stress free vehicle purchase Shea and Mike made the vehicle shopping experience smooth and easy. They provided necessary information in a timely fashion and expedited our purchas Shea and Mike made the vehicle shopping experience smooth and easy. They provided necessary information in a timely fashion and expedited our purchase experience so it was stress free! More
Upgraded!! I was so lucky to have Clint as my salesman. He was kind, understanding of my needs, worked with me to get everything I needed and wanted. I am beyond I was so lucky to have Clint as my salesman. He was kind, understanding of my needs, worked with me to get everything I needed and wanted. I am beyond happy with my new purchase. Clint made sure I was comfortable the whole time. He was absolutely wonderful. More
No pressure smooth, easy to work with friendly folks. No high pressure sales pitch. Answered all questions honestly. Explained price points markup etc. Very p smooth, easy to work with friendly folks. No high pressure sales pitch. Answered all questions honestly. Explained price points markup etc. Very positive experience. Thanks Greg. More
Quick, Professional, and Informed I started my buying experience on their website. The BDC Agent Cheris was fast to respond and provided me information that many dealers are afraid to I started my buying experience on their website. The BDC Agent Cheris was fast to respond and provided me information that many dealers are afraid to give out via email or over the phone such as pricing break downs. My sales person Clint, was more knowledgeable about the product than most. I really appreciated his ability to answer my questions and assist me with completing my paperwork. I arranged my price with Clint, there was no manager back in forth or closers like many dealerships. I did speak to the Manager Jason a few times. He was great with getting me the most rebates from Ford that I could qualify for. More
excellent Greg Jordan was courteous, very knowledgeable and extremely easy to work with. The entire process was the best I’ve had in my 40 years of buying cars. Greg Jordan was courteous, very knowledgeable and extremely easy to work with. The entire process was the best I’ve had in my 40 years of buying cars. More
Customer Focused Experience Overall exceptionally friendly and customer focused experience. Beautiful and inviting dealership. Plan on coming back and purchasing or leasing my ne Overall exceptionally friendly and customer focused experience. Beautiful and inviting dealership. Plan on coming back and purchasing or leasing my next car from here. Job well done. More
Good experience I appreciated Clint’s dedication to getting the job done. He was very attentive to my requests, quick in his responses, and did what he said he would. I appreciated Clint’s dedication to getting the job done. He was very attentive to my requests, quick in his responses, and did what he said he would. I would recommend Clint if you are in the market for a car. Jason W. More
Great Experience I recently purchased a Certified Preowned Lincoln MKZ and Shea was my sales person. Overall great experience with both the dealership and Shea! I love I recently purchased a Certified Preowned Lincoln MKZ and Shea was my sales person. Overall great experience with both the dealership and Shea! I love their follow up and attention to the customer! Luxury car, absolutely luxury experience!!! More
Dealership experience made the difference I visited this dealership 4-5 times over a ~2 week period, drove several vehicles, and asked lots of questions...Shea and Hunter were always attentive I visited this dealership 4-5 times over a ~2 week period, drove several vehicles, and asked lots of questions...Shea and Hunter were always attentive and patient. I would highly recommend the dealership, and these two individuals in particular. I will be back... More
New Lease, great service! My leased Ford Escape from Florida was due to be turned in, I set an appointment with Jean Ediamen and he took the time to understand what I was seeki My leased Ford Escape from Florida was due to be turned in, I set an appointment with Jean Ediamen and he took the time to understand what I was seeking, which was more room but at an affordable price. I drove the Ford Edge and it was the perfect fit. Jean helped me secure the car that day and Jason Williams handled the financial end of the lease. Jean and Jason both made sure I was comfortable with the decision all the way through the process. The Service Staff here at Felix Sabates Ford is also excellent. I am very happy with my new Leased Ford Edge More