Mark Ficken Ford Lincoln

Service Oil change and fire rotation. Additionally, had a check of stains on the seats from when I purchased the vehicle, a check of the navigation system and Oil change and fire rotation. Additionally, had a check of stains on the seats from when I purchased the vehicle, a check of the navigation system and the right view mirror. More

I had tire rotation and oil change. I was late for my appointment due to heavy traffic and called to cancel but they said it would be fine to come on in. Everyone was very courteous an I was late for my appointment due to heavy traffic and called to cancel but they said it would be fine to come on in. Everyone was very courteous and my wait time was minimal. More

Great service Everything from start to purchase here was great. I would recommend this dealership to my friends and family. The staff was very accommodating and pl Everything from start to purchase here was great. I would recommend this dealership to my friends and family. The staff was very accommodating and pleasant. More

Top Notch sales consultant-Jacob I stopped in to Inquire about an SUV that was still in transport to the dealership. I was greeted by Jacob Edmond who was great- patiently answering I stopped in to Inquire about an SUV that was still in transport to the dealership. I was greeted by Jacob Edmond who was great- patiently answering all my questions on that vehicle as well as another model. While waiting for the vehicle to come in, he responded quickly to all my questions, kept me updated on the status and was waiting for me with the vehicle ready when I arrived to look at it. The negotiation process with Jacob was a smooth, quick and pleasant experience. At no time did I feel pressured or rushed to make a decision. Additionally i worked with Kevin Brown in Finance who also took the time to answer all my questions. Both Jacob and Kevin were knowledgeable, personable, respectful and a pleasure to work with throughout the entire process. I would recommend them both for a hassle free car buying experience. More

Service of a classic I have 2014 Roush Stage 3 Mustang with only 2500 miles on it. It was a factory show car for three years before becoming available in a dealership. I I have 2014 Roush Stage 3 Mustang with only 2500 miles on it. It was a factory show car for three years before becoming available in a dealership. I plan to keep it pristine and low mileage for years. I took it to Felix Sabates Ford for some warranty work, and it was treated like "My Baby"! It was a function of my service person, Liza Rodriquez, communicating that need to the Tech. It was carried out to a "T"! Would do it again! More

Professional staff This dealer was the only one within 100 miles that had inventory in stock of the Ford Fusion Energi model I was looking to purchase This dealer was the only one within 100 miles that had inventory in stock of the Ford Fusion Energi model I was looking to purchase More

very pleasant experience with sales staff service staff kept me informed on when vale will be picking up car they showed up on time with the loaner, service staff kept me informed on what repa service staff kept me informed on when vale will be picking up car they showed up on time with the loaner, service staff kept me informed on what repairs were preformed and that they are waiting for information from the soft ware company to complete repair, was called when car was on way back to house More

Long wait for nothing The appearance of the waiting room and attentive response upon arrival was excellent. But downhill from that point on. My car was never diagnosed. The The appearance of the waiting room and attentive response upon arrival was excellent. But downhill from that point on. My car was never diagnosed. Therefore no service. More

Smooth and Efficient Adriana (Addy) was great! She was super patient and I am super picky. The process was very smooth and I did not feel overwhelmed or pressured. She sho Adriana (Addy) was great! She was super patient and I am super picky. The process was very smooth and I did not feel overwhelmed or pressured. She showed me everything that had a great deal. Will definitely reccomend her to anyone! More

Perfection! I worked with Mark Snuggs throughout my transaction. He did an excellent job of taking care of the details so that I could take delivery of my new Nau I worked with Mark Snuggs throughout my transaction. He did an excellent job of taking care of the details so that I could take delivery of my new Nautilus. I drove for 8 hours to this dealership to get my SUV and was treated very well throughout the process. Everyone was very professional and never pressured me into the vehicle nor made the transaction stressful. I highly recommend them and my family will use them again for our Lincoln needs in the future. More