Mark Ficken Ford Lincoln

Best Car Buying Experience EVER! This was the 5th dealership of the day. Late in the day, hot, tired... This will be the starting point for us from now on. No pressure. All the fo This was the 5th dealership of the day. Late in the day, hot, tired... This will be the starting point for us from now on. No pressure. All the folks we interacted with actually LISTENED to what we were looking for. We waited inside (cool on a HOT summer day) while they pulled no fewer than 4 cars around that met the criteria we were looking for. Drove them with no pressure, made our choice, and left with the car. Very comfortable place, great people (we were there for a while and actually did not see a Lot Lizard on the place), great selection. After the sale, they made a minor repair that was not detected on the test drive. I can not say it enough - it was not your typical buying experience. When we need another vehicle, this WILL be the starting point! More

Very Professional The Sales Consultant Hunter, Sales Manager Jordan and the Finance Manager Jose were all extremely professional, knowledgeable and friendly. They all The Sales Consultant Hunter, Sales Manager Jordan and the Finance Manager Jose were all extremely professional, knowledgeable and friendly. They all listen as to what my wife and I wanted to accomplish while we were at the dealership and with absolutely no pressure on us to purchase the vehicle we were interested in seeing and possibly purchasing. My wife and I drove 107 miles from South Carolina to get to the Felix Sabates Ford Lincoln dealership and we were glad that we did. The end result is that we did in fact purchase the 2018 Escape from Felix Sabates Ford Lincoln dealership. HIGHLY RECOMMENDED More

Great buying experience Felix Sabates Ford and Blake Carlson have been a pleasure to work with. Professional, courteous and prompt assistance with our car buying process. Fol Felix Sabates Ford and Blake Carlson have been a pleasure to work with. Professional, courteous and prompt assistance with our car buying process. Follow up has been excellent since purchase as well. More

Excellent! Excellent customer service! Friendly and HONEST sales personnel, would definitely go back to lease another vehicle. Brian and Shawn were wonderful to Excellent customer service! Friendly and HONEST sales personnel, would definitely go back to lease another vehicle. Brian and Shawn were wonderful to work with. This was the ideal car purchasing experience. More

Great Buying Experience Had a great buying experience at Felix Savages Ford to buy my new expedition. Juan was knowledgeable, efficient and providing five star customer servi Had a great buying experience at Felix Savages Ford to buy my new expedition. Juan was knowledgeable, efficient and providing five star customer service. The gentleman in finance was also very kind and had a few documents that I had to come back and sign with my maiden name ready to go to make it quick and easy to stop by again. Much better & more professional than Crossroads Ford in Indian Trail (which I had gone to just earlier that day) So glad I came here! LOVE my new car. Thanks to everyone there! More

Great experience buying a brand new car We were in between two cars, they let us test drive them both (with no commitment) and we ended up buying a car that day. It was a great car on a grea We were in between two cars, they let us test drive them both (with no commitment) and we ended up buying a car that day. It was a great car on a great price. More

Great Experience Even though we did not purchase a new car from Felix Sabates Lincoln, we did have a wonderful experience with Mohammed Badr. He was most accommodatin Even though we did not purchase a new car from Felix Sabates Lincoln, we did have a wonderful experience with Mohammed Badr. He was most accommodating and showed no sales pressure that my wife and I appreciated. He answered all of our questions in helping us make our final new car purchase decision. More

It was a great on-line car buying experience! I bought my 2018 MKZ from nearly 1,000 miles away sight-unseen. The vehicle was exactly as described. They arranged shipping and the entire transacti I bought my 2018 MKZ from nearly 1,000 miles away sight-unseen. The vehicle was exactly as described. They arranged shipping and the entire transaction was very rewarding. No one at the dealership tried to "add on" by pressuring me to buy additional things I didn't want. I highly recommend Tatum Macomson and Mike Gurley! The were the best! More

Factory update on suspension The service rep scheduled my visit and arranged for a loaner vehicle due to the nature of the work to be performed. Everything was done in a timely an The service rep scheduled my visit and arranged for a loaner vehicle due to the nature of the work to be performed. Everything was done in a timely and professional manner. Well done. More

Excellent service The service was extremely perfect, the time, the customer service and at all perfect. I was at the waiting room with my son and everything was ok, the The service was extremely perfect, the time, the customer service and at all perfect. I was at the waiting room with my son and everything was ok, the told you could you take some coffee to wait and all you need to not get boring. More