Mark Ficken Ford Lincoln

The BEST of the BEST!!! First of...their customer service skills are SPECTACULAR! Jean helped me through the whole process with the best attitude. For my next vehicle I am mo First of...their customer service skills are SPECTACULAR! Jean helped me through the whole process with the best attitude. For my next vehicle I am most definitely going back!!! A1 SERVICE!!! More

Awesome service person Jared is professional respectful polite and always greeting you and let you know we are going to take care of you even when you’re having a bad day be Jared is professional respectful polite and always greeting you and let you know we are going to take care of you even when you’re having a bad day because vehicle is broken down. A man of God that comforts the weary. I am truly thankful for More

Quick and Easy Purchase Everyone I interacted with at this dealership was professional and considerate of my time. I didn't have a lot of time to spend at the dealership so Everyone I interacted with at this dealership was professional and considerate of my time. I didn't have a lot of time to spend at the dealership so like most I researched the vehicle myself, located the vehicle, negotiated the deal over the phone and then set an appointment to do the paperwork and pickup the vehicle. Shea White is a good salesperson to work with and explained everything I didn't know about the vehicle during delivery. Mike Gurley in the finance department presented all of the options and we got through all of the paperwork in 15 minutes or so. I will do business with this dealership again in the future if I am happy with the Navigator I bought. More

A Great Day at Felix Sabatas Ford Lincoln We visited Felix Sabatas Ford Lincoln as a result of a call from Jean Ediamen to let us know that a 2020 Ford Explorer had arrived. My husband spoke We visited Felix Sabatas Ford Lincoln as a result of a call from Jean Ediamen to let us know that a 2020 Ford Explorer had arrived. My husband spoke with him earlier to express interest in this particular vehicle and asked to be notified when it arrived. We found Jean to be very professional and he knew everything about the vehicle and answered all our questions which were many. He could educate a lot of salesmen that we have worked with in the past concerning how customers should be treated. He was a very kind, courteous and personable gentleman. It was a good day at the dealership, and we walked away with a beautiful vehicle and would recommend this dealership to all. When you go in, just ask for Jean. More

2019 Ford Explorer Customer buying experience was exceptional! Being prepared for going in to dealership with a car available on the lot made a lot of difference. Test Customer buying experience was exceptional! Being prepared for going in to dealership with a car available on the lot made a lot of difference. Test driving was a requirement and highly encouraged. I recommend this dealership. More

Pleasantly surprised I was expecting a very stuffy, unfriendly environment. However everyone was friendly and professional. All questions were answered and I was reassured I was expecting a very stuffy, unfriendly environment. However everyone was friendly and professional. All questions were answered and I was reassured that if I had any questions or concerns that would be able to contact them at any point. More

Excellent sales person. Blake, our sales gentelam was very informative, he worked with us trying to find us the best deal for the money as well as taken care of the Rebate pa Blake, our sales gentelam was very informative, he worked with us trying to find us the best deal for the money as well as taken care of the Rebate paper work. Overall very professional gentleman always following up on whatever we needed. More

Cooperative Tatum listened to what we looking for in terms of what we wanted in a vehicle and the price. He then did his best to meet those needs . Tatum listened to what we looking for in terms of what we wanted in a vehicle and the price. He then did his best to meet those needs . More

Excellent service. My experience has been great. Very professional team. They answered all my questions and educted me about the products and services. QOverall i would My experience has been great. Very professional team. They answered all my questions and educted me about the products and services. QOverall i would recommend them and I give them 5 stars. More